• 한국조경학회지
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• 제45권2호
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• pp.40-50
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• 2017

수정된 IPA는 전통적 IPA와 비교시 실제 방문객 만족도가 반영된 관리전략을 수립하는데 있어 효과적인 방법이다. 그러나 전통적 IPA와 수정된 IPA의 비교연구는 제한적이다. 그러므로 본 연구에서는 순천만 습지 내 효과적인 관리전략을 구축하기 위해 전통적 IPA와 수정된 IPA를 비교분석하였다. 첫째, 수정된 IPA를 선정하기 위해 선행연구를 고찰하였고, 공간 내 방문객의 실제 만족도에 영향을 받는 관리전략과 서비스 질을 정량화 할 수 있는 적절한 방법으로 Deng(2007) 방법론을 선정하였다. 둘째, 순천만 습지 내 전통적 IPA와 수정된 IPA를 적용한 결과를 비교분석하였다. 셋째, 수정된 IPA의 관리전략과 변화된 관리요소에 관해 논의하였다. 그 결과, 전통적 IPA 결과보다 관리요구도가 더 높게 도출된 관리요소로 혼잡도가 나타났고, 관리요구도가 더 낮게 도출된 관리요소 중 집중관리에서 저우선순위로 관리전략이 변화하는 관리요소의 경우, 그늘목, 전시시설 내부, 프로그램, 가이드투어가 분석됐으며, 현 상태 유지에서 과잉노력지양으로 분석된 관리요소의 경우, 휴게시설, 낙조, 생울타리, 전시시설 외부로 도출되었다. 이는 현재 순천만 습지 내 관리전략과 비교시 전통적 IPA 결과값보다 수정된 IPA의 결과값에 더 부합된 결과로 실제 방문객들의 만족변화에 대해 탄력적인 반응을 보이는 것으로 분석되어졌다. 이를 통해 의사결정자들의 관리전략 구축시 수정된 IPA가 더 정확하고 신뢰성 높은 기초자료로 제공될 수 있을 것으로 기대된다.

• 동아시아식생활학회지
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• 제26권6호
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• pp.473-480
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• 2016

As the lifestyle of people today is evolving, the desire for convenient but nutritious food to replace home-cooked meals is increasing. As the market for Home Meal Replacement (HMR) has already reached 17 hundred billion Won, many studies on HMR selection attributes have been conducted, using traditional Importance-Performance Analysis (IPA). However, it was found that traditional IPA had some limitations. Therefore, the study used both traditional and the Revised IPA to examine the selection attributes of HMR sold at large discount store to compare outcomes. The results of the study show that by using the Revised IPA, many attributes differed from those found by the traditional IPA. Consequently, the study revealed aspects that have both linear and nonlinear relationships with customer satisfaction. Implications of this study could provide the foundation of business strategies for HMR manufacturers.

• 보건의료산업학회지
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• 제7권1호
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• pp.133-144
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• 2013

The present study is aimed at assessing medical service quality as perceived by in-patients of geriatric hospitals and at analyzing the excitement factors by using revised IPA Applying the Kano's model for users' satisfaction. The data was collected from Nov. 5 to Dec. 7, 2012. Among a total of 503 cases of questionaries, only 419 cases were used. To data were analyzed by PASW statistics 18.0 and revised IPA applying Kano's model. The paired t-test results reveal that satisfaction was higher than the expectation level at a statistically significant level across all the medical service quality factors. The revised IPA results categorized facility convenience, hospitalization and care, and kindness as basic factors and medical reliability and access as excitement factors. In conclusion, medical reliability and access, which were identified as excitement factors of medical service quality, are essential opportunity factors for users and should accordingly be used as strategic factors to increase satisfaction with a geriatric hospital and induce customer surprise.

• 디지털산업정보학회논문지
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• 제19권3호
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• pp.77-88
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• 2023

This study focuses on hotel kiosks that have begun to be introduced in earnest in mid-priced hotels, and the quality attributes of hotel kiosks, which are expected to be introduced throughout the hotel industry in the future, and validates them using a revised IPA(Importance-Performance Analysis). An online survey was conducted targeting hotel users who had used hotel kiosk devices, and difference analysis and IPA analysis were conducted on 239 people, excluding 61 who responded insincerely. As a result of the verification, there was no significant difference in hotel kiosk quality attributes by age, but there was no significant difference by age. It was found that there was a significant difference. As a result of analyzing the difference between importance and satisfaction, it was found that there was a partially significant difference. These results suggest standards for quality attributes in hotel kiosks and provide academic implications for future research and practical implications for hotel management practitioners.

• 한국조경학회지
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• 제45권3호
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• pp.107-115
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• 2017

IPA 기법은 간단하고 효과적인 분석방법으로써 관광객 만족도 연구에 중요한 연구 방법이다. IPA 분석 기법은 피조사자를 중요도와 성취도로 구분하여 조사 대상의 지표를 평가한다. 일부 연구자들은 전통 IPA 기법이 이들 조건을 충족시킬 수 없음을 발견하고, 여러 가지 수정 IPA 기법을 제시하였다. 그 중에 Deng의 수정 IPA 방법이 가장 대표적이다. 국 내외 연구를 조사한 결과, 전통 IPA 기법과 수정 IPA 기법에 대한 비교 연구는 없는 실정으로, 서로 다른 IPA 기법의 차별성과 효율성에 대한 판단이 쉽지 않다. 본 연구는 사례연구와 비교연구를 위해 경주시 양동마을을 방문하는 중국 관광객을 대상으로 만족도 분석 중에 전통 IPA 기법과 수정 IPA의 적용성에 대하여 연구하였다. 아울러 전통 IPA와 수정 IPA 분석 결과에 대한 차이점과 원인을 분석하였다. 이를 바탕으로 양동마을의 바람직한 관리를 위한 개선 방안을 제시하였다.

• East Asian mathematical journal
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• 제40권2호
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• pp.267-286
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• 2024

This study investigates the perceptions toward prospective elementary teachers regarding the revised 2015 elementary mathematics curriculum. The aim is to understand the importance and implementation of the revised curriculum and provide implications for curriculum improvement in elementary teacher education institutions, using Interpretative Phenomenological Analysis (IPA). The research findings are as follows: Firstly, prospective elementary teachers perceived that the areas of the revised 2015 elementary mathematics curriculum that require particular focus are number and operations and data and probability. Secondly, they identified the specific elements within these areas that demand dedicated attention as follows: numbers up to four digits in number and operations, mixed calculations with natural numbers, shapes of solid figures, spatial sense of solid figures, comparison of quantities in measurement, etc. These findings can inform the improvement of the curriculum in elementary teacher education institutions.

• 대한안전경영과학회지
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• 제21권3호
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• pp.1-9
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• 2019

The Industrial Innovation Movement, based on win-win cooperation with SMEs, is a structure that enables suppliers who have struggled with corporate growth through productivity innovation due to poor manufacturing environment and lack of innovation. To this end, consultants and technical experts will support production innovation activities to improve production methods and improve productivity through process and management consulting. The purpose of this study was to explore the driving factors of the industrial innovation movement to improve the corporate ecosystem by improving the productivity of SMEs using modified IPA. The research results are as follows. First, in order to revitalize the Industrial Innovation Movement, the CEO-related elements of the participating companies should be maintained and strengthened. The motivation, education support, innovation organizational culture, the establishment of an innovation promotion system requires centralization of efforts for improvement. Second, in order to revitalize the Industrial Innovation Movement, the consultant's ability to analyze problems and suggest alternatives should be continuously strengthened. Third, in terms of the Central Promotion Headquarters, it was found that the Industrial Innovation Movement would be successful if the public information, industrial inspection for benchmarking, and provision of various information to support innovation activities were urgently improved.

• 한국정보시스템학회지:정보시스템연구
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• 제30권4호
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• pp.329-347
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• 2021

Purpose The purpose of this study is to examine the review of previous studies based on audiobooks, 1) using the IPA method, we examine the quality of audiobooks that listeners perceive as important and the quality of preferred audiobooks, 2) improvement directions for activating audio content and audiobook platform, to seek ways to establish strategic plans for the audiobook market. Design/methodology/approach This study conducted and experiment using three factors(usability, information and interaction) used in web service quality(WebQual). Usability consists of the availability of time, such as the use of audiobooks for hobbies and the ease of search. Information consists of the trends of the times, topics of converation and the latest trends. Interaction consists of the proportion and depth of celebrities. After that, grid analysis was performed using the traditional IPA method and the revised IPA method. It was judged that identifying and analyzing the preference for service provision and new content was more valuable than the Performance used in the existing method. Findings According to the results of the empirical analysis, it was found that the conversation material corresponding to informativity did not affect the audiobook during the online quality analysis. It is believed that improvements can be found through content production related to entertainment, webtoons, and general common sense that can increase listeners' interest. In addition, it was found that the advertising effect of celebrities corresponding to interactivity did not affect the results of this study, which should increase the concentration and immersion of listeners by increasing the technology for audiobooks.

• 대한음성학회지:말소리
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• 제19_20호
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• pp.29-32
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• 1990

The Arae Hangul wordprocessor is one of the most famous software in Korea. It is very useful to linguists In that it has various systems of foreign characters and enables us to edit enough new ones freely. It has already a broad system of the IPA, which cannot be used for narrow transcription. The writer proposes here a full system of the IPA revised to 1979, which you can get from the Phonetic Society of Korea or Hangul & Computer Co., Ltd., free of charge. To use the new system of the IPA in the Arae Hangul wordprocessor, you must replace six revised files: (1) SPECIAL2.SFT, (2) SPECIAL2.PFT, (3)SPECIAL2.PFT, (4)ASCII.SFT, (5)ASCII.PFT, (6)ASCII.LFT.

• 품질경영학회지
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• 제50권3호
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• pp.545-570
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• 2022

Purpose: The purpose of this study was to explore dimensions to improve airline non-face-to-face(untact) service quality and identify shadow work dimensions in the digital environment among them. Methods: This study conducted mixed method. First of all, For finding out the dimensions of airline untact service quality, in-depth interviews were conducted from passengers. The collected data through the survey were analyzed using improved importance-performance analysis(IPA). Second, An online survey was conducted to quantitatively analyze user perception about airline untact service quality, and the importance performance of service quality at each dimension was identified through the revised IPA method. Results: The results of this study are as follows; Through in-depth interviews, 11 dimensions found out and 32 measurement items were developed. and then, through the revised IPA analysis, passengers were highly satisfied with "Cleanliness of in-flight service" and "Reliability of self check-in". Also, We found 3 shadow work dimensions such as "Ease of use of self check-in", "Usefulness of self check-in", and "Responsiveness of self check-in". Conclusion: Airline service providers have to keep high-satisfaction services and urgently improve less satisfied services. In particular, the dimensions related to shadow work have to be improved.