• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.1
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• pp.257-276
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• 2012

This study measures library anxiety using K-LAS for senior users, who constitute the smallest part of a public library users group. According to the findings, the overall score of library anxiety was 2.95, which was higher than the score of university students and local residents measured in previous studies. It was analyzed that the anxiety score of 'Digital Information' factor was the highest. In addition, it was found that the anxiety score was high in the old age group and the low education level group. Senior users whose intention of visit was to attend a community class and frequency of visit was lower showed higher library anxiety. This study suggests a method to reduce library anxiety of senior users, based on the analysis findings.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.135-156
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• 2019

The purpose of this study is to examine the influence of perceived relational benefits of senior library users on the relationship quality and intent to relationship continuity. This study was conducted 50+ public library users through the survey, and 185 subjects were analyzed. The results showed that relational benefits mediated by relationship quality affect intent to relationship continuity. Particularly, functional benefit among the relational benefits had a great effect on intent to relationship continuity, mediated by relationship quality. Commitment among relational quality had a great effect on intent to relationship continuity. These findings suggest marketing policy implications to develop service policy for senior library users.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.55-79
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• 2007

As Korea enters into an aging society, the problem of information literacy against senior citizens is becoming a socioeconomic issue in Korea. Since most of the public libraries in Korea are already equipped with infrastructures for information dissemination, they may be able to solve this problem most effectively among public organizations. In this study in order to investigate senior citizen's general understanding of public library, cognizance of the programs for them. their information request levels, preferred contents, information seeking behavior, etc., 176 participants in educational programs at two senior citizens' welfare center were interviewed and surveyed with structured questionnaires. The statistical analysis of the surveyed data has shown that the senior citizen's general understanding of public library was very poor and that those under 75 years old preferred educational programs and those over 75 preferred recreational ones. Recommendations were made based on the results of the analysis.

• Journal of the Korean Society for information Management
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• v.35 no.3
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• pp.287-309
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• 2018

As coming Senior-Shift age, senior users are regarded as one of the importance user groups in the library. This study is to find the usage patterns and needs of libraries and digital libraries by 152 seniors and to compare with young-old age (baby boom generation) and elderly age. As a result, total seniors visited regularly and preferred political & social, religion & philosophy, and history & geography. While the baby boom generation are using the economy & finance, art & culture compared to the older. And the baby boom generation visit for self-development and the older visit for leisure purposes. Secondly, If the search fails, the baby boomers control the results themselves, while the older is more turn to the librarians. It can be described as the need for a librarian exclusively responsible for the senior. Thirdly, senior have difficulties in access and use of search aided tools or functions. Therefore, this study suggested that it is necessary to build an intuitive interface using the help and menu descriptions for senior who have poor access to convenience and define functions.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.155-170
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• 2021

This study attempted to find ways to recognize public libraries as social institutions with spatial functions to integrate generations for older adults in the face of Korea's entry into a super-aged society. In particular, the goal of this study is to find out the implications and strategies for the design of libraries and facilities for older adults. And to this end, major guidelines related to senior citizens' service spaces and facilities were analyzed to derive implications for senior citizens' services. In addition, an in-depth interview survey was conducted on elderly users with experience in using library services to identify the priorities of creating spaces and facilities for the elderly. As a result, "Open elderly service space" and "Integrated elderly service space" were proposed as a way to organize the elderly service space in public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.287-310
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• 2011

This research surveyed college students in Korea on their satisfaction for e-book services provided by university libraries. Their usage behavior was investigated, and the satisfaction rate for e-book usage and its service quality were analyzed to comprehend the status of e-book usage. The analysis showed that overall satisfaction for e-book service of university libraries was 2.93 on average. Moreover, the more frequently a student used the service, the more satisfied the student was; junior/senior-level and graduate school student groups showed higher satisfaction for e-book service than freshman and sophomore students. The most influential factor for satisfaction based on the e-book service quality was the content of the service, followed by the library support service system. Based on the findings, reinforcement of library public relations and user education, and the maintenance of the variety and up-to-date status of the contents were proposed to stimulate future university library e-book services.

• Journal of the Korean Society for information Management
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• v.38 no.3
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• pp.199-214
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• 2021

This study was conducted with the aim of identifying the current state and improvements of the public library services for older adult in Korea. According to the online survey of public libraries in urban areas across the country, a total of 172 libraries responded. Research shows that public libraries generally recognize the importance of elderly users, but there are limitations in active efforts. The priority area for library collection and space/facilities was to be strengthened by the expansion of large type and voice books/periodical books, as well as the need to ask librarians for help to find books in high bookshelves. In the case of library services/programs, the areas that need to be strengthened first were analyzed as social participation programs and humanities programs. The librarians in charge of information services expressed their opinions that more specialized services and programs should be planned and subdivided for the elderly generation in order to provide older adults' services unique to other older adults' service institutions.

• Journal of Korean Library and Information Science Society
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• v.31 no.2
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• pp.63-91
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• 2000

In ths study, I proposed the need for strengthening the information analysis function of research library whch is in charge of knowledge control in a company based on knowledge management. In the operating steps of information management for a company, 1 studed about providmg analyzed dormation at the level of a professional in various forms through intranet within a company after processing and analyzing the collected raw lnformation to make customized lnformation according to the need of each group, rather than passively providing information as required by users. By establishmg the senior decision-making person within the company as the core user in contrast with information s e ~ c e spr ovided in large libraries, ths will give us a new position as lnformation manager, who can accomplish tlie corporate goal. Also, I proposed the details for becoming a pioneer in knowledge management system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.1
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• pp.257-284
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• 2020

The purpose of this study is to derive differentiation strategy through strategy competition analysis on public libraries in order to enhance the competitiveness and efficiency of libraries. To that end, this study conducted a status analysis, management resources analysis, external and internal environment analysis on four public libraries located in Jung-gu, Incheon to identify the situation of strategy competition, and conducted a competitor analysis, customer segment analysis, and customer value analysis of four public libraries through various library related statistical data, national library operation evaluation data, library user satisfaction surveys, and interview with chief librarian and senior librarians. As the result, this study suggests three differentiation strategies by library. First of all, the four public libraries need to provide customized services targeting different target users within the region. Secondly, public libraries need to develop active library services that directly visit passive users, who are information have-nots, considering geographical accessibility and the composition of the population in the region. Last, public libraries should form a cultural community that cooperate with the local community and develop various programs that reflect the identity of the region.