• Journal of Korean Society for Quality Management
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• v.33 no.4
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• pp.75-87
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• 2005

Generally speaking, weapon system is defined as a combination of primary system and support system which are evaluated by capability and operational availability respectively. Recently comparison of total life cycle cost shows that logistic support system is proved to be more important than primary system. However, until now systematic approach to support system development has not been applied in the area of developing support system. We need to construct a universal metric for effectiveness of logistic support system and to cut out whatever activities or support elements which do not contribute to the metric. This paper describes a new approach based on system engineering approach to logistic support system and also classifies five factors of failure, stock-out frequency, administrative delay time, active repair time and logistic delay time that have influence on operational availability of logistic support system.

• Journal of the Korea Institute of Military Science and Technology
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• v.2 no.2
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• pp.166-172
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• 1999

Weapon system is defined as a combination of primary system and logistics support system which are evaluated by capability and operational availability respectively. Weapon system developer thought that primary system was weapon system and also only primary system was important. Recent comparison of total life cycle cost showed that logistics support system was proved to be more important than primary system. However, until now no systematic approach to logistics support system development have applied in the area of developing support system and much money was exhausted by wrong logistics support system. We need to construct a universal metric for effectiveness of logistics support system and to cut out whatever activities or support elements which do not contribute to the metrics. This study describes a new approach under the name function approach to logistics support system development and also classifies five factors of failure frequency, stock out of frequency, administrative delay time, active repair time and logistic delay time that have influence on operational availability of logistics support system.

• Tunnel and Underground Space
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• v.7 no.1
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• pp.1-12
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• 1997

Engineering rock mass classification is extensively used to determine the reasonable support system throughout the tunneling process in the field. Selection of support system based on the results of engineering rock mass classification is simple and straight-forward. However, this method cannot consider the effect of in-situ stresses, mechanical properties of support material, and support installation time on the behavior or rock-support system To handle the various conditions encountered in the underground excavation sites rock-support system. To handle the various conditions encountered in th eunderground excavation sites rock-support interaction program has been developed. This program can analyze the interaction between rock mass and support materials and also can simulate the tunnel excavation-support insstallation process by controlling the support installation time and the stiffness of support system. Practical applicability of this program was verfied by comparing the results of support design to those from rock mass classification for virtual underground excavation at the drilling site KD-06 in Geoje island.

• The Journal of Economics, Marketing and Management
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• v.8 no.1
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• pp.36-49
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• 2020

Purpose - This study investigates factors that affected the utilization of trade support policies and further analyzed how the utilization of trade support policies affected export performance. Research design, data, and methodology - With a sample of 223 small and medium-sized export firms from South Korea, this study examines the determinants of the utilization level of trade support system such as export market orientation, learning orientation, network capability and environmental uncertainty by regression analysis. Results - Export market orientation have a positive effect on the utilization of the trade support system and there is positive relationship between learning orientation and the utilization of trade support system. And network capabilities have had a positive impact on the utilization of the trade support system but there is no relationship between environmental uncertainty and the utilization of trade support system. The utilization of the trade support system had a positive effect on export performance. Conclusions - The internal and external factors of the organization have affected small and medium-sized export firms use of trade support systems. The utilization of trade support system can enhance positive export performance by providing valuable information and resource to external knowledge and also to complementary resources from the external partners.

• International Journal of Quality Innovation
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• v.8 no.3
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• pp.46-70
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• 2007

Customer Support Knowledge of Customer Support Organization is one of the important assets of enterprises and "Customer Support Knowledge Management" is also the critical aspect of Business Knowledge Management; however, the attributes of Customer Support Knowledge are complicated, diverse, renewed rapidly and difficult to be managed. Thus, in order to design a successful Customer Support Knowledge Management System, apart from the consideration of "human" and "information technology" aspects, the concerns of attributes and Customer Support Knowledge and industry characteristics should be involved for meeting the requirements of Customer Support Organization and allowing the organization to acquire the competitive advantage of "Differentiation Service". This research used the "Customer Support Knowledge Management System" in a high-tech industry as an example and treated the end users of medical instruments in different types of hospitals in Taiwan which have received the support service of our company in recent six months as the population. The end users were mostly the nursing executives or ultrasonic wave technical personnel in intensive care unit and they had similar educational background and incomes and adopted the medical instruments such as physical supervision system, ultrasonic wave system, heart start or ECG machine produced by our company; the research method was to randomly treat the investigation results of the telephone customers' satisfaction from respective 30 end users in the population three months before and after this system execution as the samples and use hypotheses to validate if the end users' customer satisfaction significantly improved in terms of "Remote Support," "On-site Support," "Service Turn Around time," "Technical Competence" and "Manner" in order to understand the influence and managerial significance of execution of "Customer Support Knowledge Management System" on Customer Support Organization.

• The Journal of the Korea Contents Association
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• v.15 no.11
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• pp.422-432
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• 2015

The government provides various support systems for small-medium companies who perform a vital role for hiring and manufacturing: focusing on activating of start-up. Various governmental supports have been made and these entrepreneurship support systems have been contributed a certain point to start-up activation. Based on precedent study, this study has been setup the independent variables as five factors: mainly tax support system, financial support system, technology support system, management support system, self-employment infrastructure support program and empirically completed with the hypothesis how independent variables affect entrepreneurial intention. In this study, surveys which consist of measurements and questions allowing drawing variables and verifying the relationship between variables, and empirical study methods that prove in accordance with statistics process of measured data were implemented. To conclude, the results are as follows. It was showed in supplemental analysis performed through path analysis that tax support system and financial support system influence entrepreneurial intention.

• Journal of the military operations research society of Korea
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• v.18 no.2
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• pp.1-22
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• 1992

Computer-aided logistics support system is recognized an essential system to reduce supply and maintenance cost, and to improve readiness of weapon system or operationable composite machines. According to these trends, this paper focuses on the design scheme and the computerization strategy of information management system for Integrated Logistics Support (ILS) work. Suggested system. LAMIS(Logistics support Analysis Management Information System) is a total system that composed of Logistics Support Analysis Management information system (LSAM), Configuration Management Information System (CMIS), Maintenance Management Information System (MMIS), Project Management System (PMS) and Information Retrival System(IRS) etc. Also, LAMIS is a computerized tool that improves current supply and maintenance support program, that attempts to reliable requirment analysis of logistics support elements, and that supports to use the existing technical specification of similar one when weapon system acquisition project is started newly. When LAMIS implication is completed, it can be applied to logistics support of defense or commercial site. Straightway, LAMIS will be enhanced with computer - aided design system, engineering drawing system, interactive electronic technical manual system, electronic data interchange system, and three dimensional simulation system to weapon system configuration. When that is done, LAMIS is CALS system.

• Management & Information Systems Review
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• v.34 no.5
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• pp.49-69
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• 2015

The objective of this study is to understand the influence of Work-Life Balance (WLB) support system on employee engagement (organizational commitment and job commitment) and to examine the moderating effect of perceived organizational support (instrumental and emotional) on the relationship between WLB and employee engagement. To test the research model and hypotheses, this study analyzed 537 responses from employees of sample companies that were carrying out the WLB support system during the period of December 1 through 31, 2014, and the results of the analysis are as follows: First, the correlation between employee engagement (organizational commitment) and the WLB support system showed that the influence of WLB support system on employee engagement(organizational commitment) was greater in the order of growth, job, and family support system. Second, the correlation between WLB support system and employee engagement(job involvement) showed that growth and job support system had significant relationship. Third, in the relationship between WLB support system and employe engagement(organizational commitment), there was no moderating effect of perceived organizational support. Fourth, in the relationship between the WLB support system and employee engagement(the job involvement), both institutional and emotional supports factors of the perceived organizational support had moderating effects in the relationship between growth support system and employee engagement(job involvement). This study has academic significance in that it is an empirical study examining the relationship between the WLB support system and employee engagement, which has not actively investigaged in Korea.

• Nuclear Engineering and Technology
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• v.39 no.6
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• pp.703-716
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• 2007

As digital and computer technologies have grown, human-machine interfaces (HMIs) have evolved. In safety-critical systems, especially in nuclear power plants (NPPs), HMIs are important for reducing operational costs, the number of necessary operators, and the probability of accident occurrence. Efforts have been made to improve main control room (MCR) interface design and to develop automated or decision support systems to ensure convenient operation and maintenance. In this paper, an integrated decision support system to aid operator cognitive processes is proposed for advanced MCRs of future NPPs. This work suggests the design concept of a decision support system which accounts for an operator's cognitive processes. The proposed system supports not only a particular task, but also the entire operation process based on a human cognitive process model. In this paper, the operator's operation processes are analyzed according to a human cognitive process model and appropriate support systems that support each cognitive process activity are suggested.

• Convergence Security Journal
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• v.16 no.3_1
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• pp.77-85
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• 2016

Integrated logistics support activities is to comprehensively manage the logistic support elements in the whole pro cess, from the design, development, acquisition request from the time it takes, operating and disposal for the efficient and cost-effective logistics support equipment. In other words, maintain the performance of the weapon system, and is required to be filed from the time the economic comprehensive logistic support until discarded activities, managing all logistic support throughout the life cycle period. This study was an intensive study for a seamless integrated logistics support force support system, the result wa s determined that the insufficient number of parts to the weapons sector, presents some development direction for se amless integrated logistics support force support system and should.