• 유통과학연구
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• 제18권10호
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• pp.77-87
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• 2020

Purpose: This study was done to analyze the effect of supervisor-focused impression management behavior of the airline cabin crew on perceived customer empathy. It focused on verifying dual meanings of the crew's emotional expression divided into surface acting and deep acting. Research design, data and methodology: The survey was conducted on cabin crews of two major Korean airlines. The reliability and validity of each variable used in the questionnaire were verified. Then, each hypothesis was analyzed through multiple regression analysis. Results: Firstly, the crew's supervisor-focused impression management behavior had a significant effect only on surface acting of the crew's emotional labor behavior. Among the crew's supervisor-focused IM behaviors, verbal IM behavior had a greater influence on surface acting than non-verbal IM behavior. Secondly, there was no relationship between the crew's supervisor-focused IM behavior and the crew's deep acting. Thirdly, the crew's emotional labor behavior (surface acting & deep acting) had a significant effect on perceived customer empathy. Fourth, the crew's deep acting had a greater influence on perceived customer empathy than surface acting. Conclusions: Cabin crews receive double evaluation from their immediate supervisors and customers. As a result, it was confirmed that the crew's supervisor-focused IM behavior, the crew's emotional labor behavior, and perceived customer empathy were connected process.

• 한국산업융합학회 논문집
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• 제3권3호
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• pp.209-217
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• 2000

An attempt has been made to examine the highest liquid surface by means of measuring the movement of liquid free surface wave in the agitated vessel wall. Also, Relationship has been investigated between transition frequency, $N_z$ for behavior of liquid free surface and transition frequency for behavior of mass transfer coefficient in the agitated vessel wall. A surface wave is occured within agitated vessel, the highest height of wetted vessel wall, $h_w$ is coincided with the highest liquid surface, h. However the lowest height of wetted vessel, $h^*{_w}$ is not descended to lowest liquid free surface, $h^*$. The proposed model has been tested sucessfully for the behavior of liquid free surface.

• 대한기계학회논문집B
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• 제24권8호
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• pp.1062-1068
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• 2000

The effect of heat exchanger surface treatment on the frosting/defrosting behavior in a fin-tube heat exchanger is investigated experimentally. It is found that the hydrophilic surface mainly influences on the frosting behavior, however, the hydrophobic surface gives some influence on the defrosting behavior. In view of frosting performance, surface-treated heat exchanger with either hydrophilic or hydrophobic characteristic shows a little improvement in the thermal performance than the aluminium heat exchanger with no surface treatment. The result reveals that the heat exchanger with hydrophobic surface treatment is more effective in view of the defrosting efficiency and time. The amounts of residual water on the surface-treated heat exchangers are shown to be smaller than those of the bare heat exchanger, therefore further improvements on the performance of re-operations are expected.

• 소성∙가공
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• 제17권6호
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• pp.401-406
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• 2008

The frictional behavior of stamping process is a function of interface parameters such as sheet and tool material, lubricant, surface roughness, contact pressure, sliding speed etc. Among these parameters the thing that can be controlled by a steel maker is the surface roughness of sheet. In this study, effects of surface roughness on the frictional behavior of steel sheet for automotive were investigated to find out the way to improve the frictional characteristics of steel sheet. The cold rolled steel sheets with various surface roughnesses were prepared for the test. The flat type friction test was conducted with different lubricant conditions. The surface roughness effect on frictional behavior depends on the viscosity of lubricant. The frictional characteristic of steel sheet was influenced by the amplitude of roughness as well as the shape of that.

• 한국가시화정보학회지
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• 제18권1호
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• pp.18-25
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• 2020

The droplet impact behavior is dominated by some parameters such as surface temperature, We number, surface and fluid property. Especially, Leidenfrost effect which prevents the contact between surface and droplet is very powerful phenomenon for determining droplet impact behavior. Due to this effect, the impact regime is divided into contact boiling regime and film boiling regime whether the droplet contact with the surface. Many studies have found that surface micro-structures which processed by surface processing are effective to overcome the Leidenfrost effect. In this study, droplet impact behaviors were compared using ethanol both on flat and laser-ablated Al surface. On the flat surface, impact regime was mainly divided by surface temperature. And there is key dominant parameter for each regime. On the laser-ablated surface, we could see changed impact regime and different impact behavior such as jetting and ejection of tiny droplets despite of same impact conditions.

• 한국전산유체공학회지
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• 제17권4호
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• pp.75-80
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• 2012

Due to the effect of surface tension, liquid film around a curved edge of solid surface moves from the corner to the flat surface. During this behavior of liquid film, film sagging phenomenon is easily occurred at the solid surface. Behavior of liquid film is determined with the effects of the properties of liquid film and the geometric factors of solid surface. In the present study, 2-D transient CFD simulations were conducted on the behavior of liquid film around a curved edge. The two-phase interfacial flow of liquid film was numerically investigated by using a VOF method in order to predict the film sagging around a curved edge. In the steady state of behavior of liquid film, the liquid film thickness of numerical result showed a good agreement with experimental data. After verifying the numerical results, the characteristics of behavior of liquid film were numerically analyzed with various properties of liquid film such as surface tension coefficient and viscosity. The effects of geometric factors on film sagging were also investigated to reduce the film sagging around a curved edge.

• Steel and Composite Structures
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• 제36권2호
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• pp.143-161
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• 2020

In nanosized structures as the surface area to the bulk volume ratio increases the classical continuum mechanics approaches fails to investigate the mechanical behavior of such structures. In perforated nanobeam structures, more decrease in the bulk volume is obtained due to perforation process thus nonclassical continuum approaches should be employed for reliable investigation of the mechanical behavior these structures. This article introduces an analytical methodology to investigate the size dependent, surface energy, and perforation impacts on the nonclassical bending behavior of regularly squared cutout nanobeam structures for the first time. To do this, geometrical model for both bulk and surface characteristics is developed for regularly squared perforated nanobeams. Based on the proposed geometrical model, the nonclassical Gurtin-Murdoch surface elasticity model is adopted and modified to incorporate the surface energy effects in perforated nanobeams. To investigate the effect of shear deformation associated with cutout process, both Euler-Bernoulli and Timoshenko beams theories are developed. Mathematical model for perforated nanobeam structure including surface energy effects are derived in comprehensive procedure and nonclassical boundary conditions are presented. Closed forms for the nonclassical bending and rotational displacements are derived for both theories considering all classical and nonclassical kinematics and kinetics boundary conditions. Additionally, both uniformly distributed and concentrated loads are considered. The developed methodology is verified and compared with the available results and an excellent agreement is noticed. Both classical and nonclassical bending profiles for both thin and thick perforated nanobeams are investigated. Numerical results are obtained to illustrate effects of beam filling ratio, the number of hole rows through the cross section, surface material characteristics, beam slenderness ratio as well as the boundary and loading conditions on the non-classical bending behavior of perforated nanobeams in the presence of surface effects. It is found that, the surface residual stress has more significant effect on the bending deflection compared with the corresponding effect of the surface elasticity, Es. The obtained results are supportive for the design, analysis and manufacturing of perforated nanobeams.

• Tribology and Lubricants
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• 제19권5호
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• pp.245-250
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• 2003

Water is known to playa crucial role on friction of moving parts in nanoscale contact. Little is, however, known about the tribological behavior of a solid surface that is covered with water adsorption layer. The objective of this study is to investigate the nanotribological behavior of the water layer in relation to water affinity of the surface and relative humidity. This paper presents an examination of the frictional behavior of water adsorption layer as 'confined liquid film'. It is shown that the friction is inversely proportional to the hydrophilicity of surface and relative humidity. On the other hand, friction of hydrophobic surface is not influenced by relative humidity. A model is proposed for the water-mediated contact in which it is shown that the water layer between two hydrophilic surfaces with high relative humidity behaves as a lubricant.

• 소성∙가공
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• 제29권6호
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• pp.323-330
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• 2020

The surface region of a sheet metal may have different characteristics from the inner region because the surface region is less restricted than the interior. In addition, the grains on the free surface are less hardened because of surface adsorption of the dislocations, rather than piling up. In the case of bulk or thick sheet metals, this effect is negligible because the fraction of the surface region is much smaller than that of the inner region. However, this surface effect is important in the case of ultra-thin sheet metals. In order to evaluate the surface effect, tensile and bending tests were performed for the SS304 stainless steel with a thickness of 0.39 mm. The bending force predicted using the tensile behavior is higher than the measurement because of the surface effect. To account for the surface effect, the surface layer model was developed by dividing the sheet section into surface and inner layers. The mechanical behaviors of the two regions were calibrated using the tensile and bending properties. The surface layer model reproduced the bending behavior of the ultra-thin sheet metal.

• 한국해양공학회지
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• 제13권3호통권33호
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• pp.36-48
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• 1999

Fatigue life and crack retardation behavior after penetration were experimentally examined using surface pre-cracked specimens of aluminium alloy 5083. The Wheeler model retardation parameter was used successfully to predict crack growth behavior after penetration. By using a crack propagation rule, the change in crack shape after penetration can be evaluated quantitatively. Advanced, waveform-based acoustic emission (AE) techniques have been successfully used to evaluate signal characteristics obtained form fatigue crack propagation and penetratin behavior in 6061 aluminum plate with surface crack under fatigue stress. Surface defects in the structural members are apt to be origins of fatigue crack growth, which may cause serious failure of the whole structure. The nondestructive analysis on the crack growth and penetration from these defects may, therefore, be one of the most important subjects on the reliability of the leak before break (LBB) design. The goal of the present study is to determine if different sources of the AE could be identified by characteristics of the waveforms produced from the crack growth and penetration. AE signals detected in four stages were found to have different signal per stage. With analysis of waveform and power spectrum in 6061 aluminum alloys with a surface crack, it is found to be capabilities on real-time monitoring for the crack propagation and penetration behavior of various damages and defects in structural members.