• Title, Summary, Keyword: Turnover Intention

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The Effects of Work Environment, Emotional Labor on Turnover Intention by Hospital Nurses (병원 간호사의 업무환경, 감정노동이 이직의도에 미치는 영향)

  • Nam, Mun-Hee
    • Journal of Korean Clinical Health Science
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    • v.3 no.1
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    • pp.256-267
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    • 2015
  • Purpose. The objective of this study was to investigate factors influencing turnover intention index of work environment, emotional labor by hospital nurses Methods. A survey was conducted with 290 nurses who were working hospital. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression with SPSS window 18.0 program. Result. Findings revealed that; 1) The mean scores were 2.81 [range : 1-5] for work environment, 3.24 [range : 1-5] for emotional labor, 3.43 [range : 1-5] for turnover intention. 2) Pearson's correlation revealed work environment was negatively correlated with turnover intention but emotional labor positively correlated with the turnover intention. 3) Hrarchical multiple regression analysis showed work environment, ages, assign ward, period in current hospital, emotional labor significantly influenced turnover intention in hospital nurses. Conclusion. These findings can be utilized to development of strategies to improving the work environment, managing the emotional labor for decreasing turnover intention of hospital nurses so that can be long time.

The Mediating Effect of Job Stress on Child Care Teacher's Resilience and Turnover Intention (보육교사의 자아탄력성과 이직의도간의 관계에서 직무스트레스의 매개효과)

  • Park, Nam-Shim;Choi, Young Hee;Song, Seung-Min
    • Korean Journal of Childcare and Education
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    • v.15 no.1
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    • pp.75-89
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    • 2019
  • Objective: The purpose of this study was to examine the relationship between ego-resilience, job stress, and turnover intention of child care teachers. Methods: The collected data was analyzed using descriptive statistics, Pearson's correlation, and structural equation models using SPSS 23 and AMOS 22. The effects of a child care teacher's resilience on turnover intention as a result of job stress was indirectly evaluated by bootstrapping. Results: First, all sub-factors of a child care teacher's resilience were negatively correlated with job stress and turnover intention. Job stress was positively correlated with turnover intention. Second, job stress levels of child care teachers showed a full mediating role in the relationship between resilience and turnover intention. Conclusion/Implications: High job stress levels of child care teachers had a negative effect on the daycare field, with significant effects of job stress on resilience and turnover intention.

The Relationship between Pilot's Calling and Turnover Intention : The mediating effect of Role Conflict (공군 조종사의 소명의식과 이직의도의 관계 : 역할갈등의 매개효과)

  • Ham, Seongsoo;Sohn, Young Woo
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.27 no.1
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    • pp.1-9
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    • 2019
  • The purpose of this study was to investigate the relationship among Calling, Role conflict, and Turnover intention of Republic of Korea Air force pilot. Specifically, we examined the mediating effect of Role conflict on the relationship between Calling and Turnover intention. Survey data from 211 Pilots in R.O.K. Air force bases were analyzed with Structural equation model, using AMOS 21.0. Results are as follows. First, Calling had negative relationships with Role conflict and Turnover intention. Second, Role conflict had a positive relationship with Turnover intention. Third, Role conflict partially mediated on the relationship between Calling and Turnover intention. These findings suggest that Calling may play a critical role in Turnover intention and Role conflict of R.O.K. Air force pilot. Finally, we discussed the implications of these results, limitations, and research suggestions for the future research.

Factors affecting the turnover intention of Industrial Accident Hospital Employees by Job Category (산재병원 구성원들의 직종별 이직의사에 관련된 영향요인)

  • Bang, Yong-Joo
    • Korea Journal of Hospital Management
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    • v.8 no.3
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    • pp.92-117
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    • 2003
  • The purpose of this study was to analyze the characteristics of socio-demographic, organizational conflict and job satisfaction, and to examine the interrelation of influential factors in the intention of turnover. The data for this study were collected through a self-administrated survey with a structured questionnaire to 1,027 subjects from several medical doctor staff members, nursing staff members, administration staff members, pharmacist, and technical expert of eleven hospitals. The data were collected by self-reporting questionnaire from July 29 to September 7, 2002. In this analysis frequency test, t-test, ANOVA, multiple regression were used. The main results of this research is as following; 1. According to socio-demographic characteristics of the respondent's level of the intention of turnover was higher in a doctor staff members than others, for females than males, and had worked for 5-10 years in hospitals. Also, the intent to turnover was generally higher younger workers than long terms workers. 2. According to the organizational conflict characteristics as the respondents who got less conflict experience in the organization, their level of the intention of turnover was higher. And, technical conflict experiences were expressed greater than hierarchical conflict experiences. 3. According to the job satisfaction characteristics as his or her satisfaction that is about the promotion, working itself, salary, and fellowship in the organizational was higher, the level of the intention of turnover was lower. 4. According to the result of Multiple Regression for the doctor staff members in general hospitals rather than special hospitals was negatively correlated with the satisfaction of working itself while hierarchical conflict factors in the organizational conflict characteristics was positively correlated with the intention of turnover. For the nursing staff members the job satisfaction for the working itself, salary were negatively correlated with the intention of turnover. For the administration staff members as the job satisfaction for the working itself was negatively correlated with the intention of turnover. For medical and pharmacy staff members as more working experience, correlation with the intention of turnover was negative. Besides, as the job satisfaction for the working itself and the fellowship was negatively correlated with the intention of turnover. For the skill and technicians, the job satisfaction for the working itself, promotion were negatively correlated with the intention of turnover. The above indicate that job satisfaction and promote their ability and form a good relationship with organization members were very important to decrease the intention of turnover. This study identified the major effective factors of the intention of turnover and analyzed the differences among the job category. In that respect, it is significant for the study to be able to provide a reference for managing hospital of industrial accident and organizational development. However, this study has a problem, which is not to identify a valuable model for examining the relationship between organizational factors such as organizational conflict, job satisfaction, and intention of turnover. Therefore, further study is needed and strengthened in the field of intention of turnover for hospital for industrial accident.

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Relationship between emotional labor, burnout and turnover intention in the dental hygienists (치과위생사들의 감정노동, 소진 및 이직의도간의 관계)

  • Oh, Hea-Seung
    • Journal of Korean society of Dental Hygiene
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    • v.15 no.4
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    • pp.641-648
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    • 2015
  • Objectives: The purpose of the study is to investigate the relationship between emotional labor, burnout and turnover intention in the dental hygienists. Methods: A self-reported questionnaire was completed by 326 dental hygienists in Seoul and Gyeonggido from September to October, 2013. The collected data were analyzed by SPSS/WIN 15.0 program. The questionnaire consisted of nine questions of the general characteristics of the subjects, ten questions of turnover intention, and fourteen questions of burnout. Each question was measured by Likert 5 point scale. Results: There was a significant difference in workplace and monthly income which had an impact on emotional expression(p<0.05). There was a significant difference in current workplace and monthly income which had an impact on emotional dissonance(p<0.05). Burnout had a significant difference(p<0.05) in age, religion, and turnover intention current workplace, employment condition, and the number of turnover. There was a positive correlation between burnout and turnover intention. It was shown that Emotional labor had a positive correlation with burnout and turnover intention and the explanation power was 18.1%. Conclusions: The dental hygienists are one of the most vulnerable emotional labor workers and are apt to feel exhaustion from the job and turnover intention. It is necessary to prepare for the burnout and turnover intention in the dental hygienists.

The Relationship between Job Characteristics and Organizational Commitment, and Turnover Intention in Emergency Department Nurses (응급실 간호사의 직무특성과 조기몰입 및 이직의도와의 관계)

  • Sung, Mi-Hae;Cho, Soo-Yeon
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.17 no.4
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    • pp.566-574
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    • 2010
  • Purpose: This study was done to identify the relationship of emergency department(ED) nurse's job characteristics, organizational commitment and turnover intention. Method: This study was conducted through a survey of 171 nurses from ED in nine general hospitals of Band U cities. The data were collected by self-report questionnaires and analyzed with the SPSS WIN 17.0 program using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and stepwise multiple regression. Results: The mean score for job characteristics was 3.37. Job characteristics according to position, number days night duty, and monthly income showed significant differences. Turnover intention according to age, total career, and monthly income showed significant differences. A significant positive correlation was found between job characteristics and organizational commitment. Significant negative correlations were found between job characteristics and turnover intention, organizational commitment and turnover intention were found. The significant factors influencing turnover intention were organizational commitment, monthly income, and total career, which explained 27.6% of the variance. Conclusion: The findings indicate that nurse managers should analyze the reasons for high turnover intention, focusing on the main factors affecting turnover intention and consider solutions for decreasing turnover intention.

A Review of Research on Hospital Nurses' Turnover Intention (병원간호사 이직의도에 관한 문헌 분석)

  • Kim, Jong-Kyung;Kim, Myung-Ja
    • Journal of Korean Academy of Nursing Administration
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    • v.17 no.4
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    • pp.538-550
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    • 2011
  • Purpose: The purpose of this study was to review articles, thesis and dissertation on turnover intention of hospital nurses in order to identify overall trends in turnover intention of nurses and suggest strategies for reducing turnover intention. Method: Thirty research papers on turnover intention of nurses were reviewed. Result: These papers were journal articles and thesis regarding nurses who worked in general wards, intensive nursing units, and emergency rooms in hospital. The tools used to measure turnover intention were Lawler (1983), Mobley (1982), and Lee (1995), and others. Most of tools were composed of 1-11 items, with 4-7 point Likert scales. Reported reliability was .55 to .91. The mean score for turnover intention was between 2.40 and 3.85. The important results revealed that job satisfaction, organizational commitment, and stress affected turnover intention of hospital nurses. Conclusion: The findings from this review indicate that to reduce turnover intention for hospital nurses, a nurse manager should increase job satisfaction, organizational commitment, and reduce stress by developing a good culture and work climate. Moreover it is necessary to assess stress and job satisfaction of nurses, and to manage nurses' welfare, including night duty policy, salary, and career ladder.

Influences of Job Stress and Burnout on Turnover Intention of Nurses (직무스트레스와 소진이 간호사의 이직의도에 미치는 영향)

  • Yoon, Geum-Suk;Kim, Souk-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.4
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    • pp.507-516
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    • 2010
  • Purpose: The purposes of this study were to understand the general hospital nurses' work stress, burn out and turnover intention and to identify the factors that influence on turnover intention. Methods: This study was conducted through a survey of 283 nurses having at least 6 months of work experience of 4 general hospitals in Seoul. Data were collected from September to October 2009. The data were analyzed using descriptive statistics, ANOVA, and stepwise multiple regression test with SPSS WIN 14.0. Results: The score for turnover intention was 3.57 out of 5. Turnover intention was significantly correlated with work stress, burn out, and working position. The factors influencing turnover intention were organizational system, depersonalization, physical environment, work position, and occupational climate. The predict variables accounted for 27.9% of turnover intention. Conclusion: The results of this study show that factors influencing turnover intention are organizational system, depersonalization, physical environment, work position, and organizational climate. Therefore, nursing managers should understand the organization's climate and establish a reasonable organization system to decrease turnover intention.

The Influence of Job Satisfation on Turnover Intention of Nurses in Geriatric Hospital (요양병원 간호사의 직무만족이 이직의도에 미치는 영향)

  • Lee, Min Woo;Lee, Sang Gyu;Choy, Yoon Soo
    • Korea Journal of Hospital Management
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    • v.21 no.3
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    • pp.22-36
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    • 2016
  • This study aims to analyze the effects of job satisfaction on turnover intention among the nurses in geriatric hospitals. In terms of study methods, this study developed structured questionnaires, and distributed them to nurses working in 11 geriatric hospitals in metropolitan area. A total of 418 questionnaires (response rate: 87.0%) were used for final analysis. We conducted multiple regression analyses to analyze the influence of job satisfaction on turnover intention, adjusting for the characteristics of the research subjects. The results of this study are as follows. First, both job satisfaction and turnover intention were statistically significantly related to individual and hospital characteristics. Second, turnover intention was lower in older age group, and higher in smaller hospitals. As job satisfaction increases, turnover intention decreases. Third, the results of the regression analysis adjusting for subject's characteristics and job satisfaction's sub-categories show that the turnover intention is lower in nurses who are older, day worker, and work in bigger hospitals. Fourth, the result of subgroup analysis by hospital volume show that both of two groups are influenced by hospital ownership and satisfaction about compensation. In addition, professionalism had a significant effect on decreasing turnover intention in smaller hospitals. However, there was no statistically significant relationship between job satisfaction's sub-categories and turnover intention in larger hospitals. The results of this study confirms that job satisfaction lowers turnover intention among nurses in geriatric hospitals. It is suggested that the administrators of those hospitals continue to monitor critical factors associated with job satisfaction, and thus, reduce turnover intention, which helps improve quality of services.

Effect of Nurses' Perception of Reward and Organizational Commitment on Their Turnover Intention (간호사의 보상에 대한 인식과 조직몰입이 이직의도에 미치는 영향)

  • Lee, Mi-Aie
    • Journal of Korean Academy of Nursing Administration
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    • v.15 no.3
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    • pp.434-443
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    • 2009
  • Purpose: This study was performed to measure nurses' perception of reward, organizational commitment, turnover intention, and to examine the effect of the first two variables on turnover intention. Methods: This study was cross-sectional survey. Data were collected from 400 nurses working at 8 general hospitals in 6 cities from May 28 to July 18, 2008. Result: Nurses perceived that reward was 'important', and organizational commitment and turnover intention were 'middle'. Being under 30 years old the unmarried staff nurses' organizational commitment was significantly low in statistics and their turnover intention was high. The only financial reward had a positive relationship with turnover intention, and organizational commitment had a negative relationship. The influence variables on turnover intention were affective commitment, period of expected work, financial reward, age, normative commitment, and the explanation power of them was 57.2%. Conclusion: It is concluded that the manager working at a small-middle sized general hospitals in Korean provinces should develop and apply the strategies that can improve nurses' organizational commitment. And they also have to make their organizational reward system keep appropriately.

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