• Title/Summary/Keyword: Usability Testing

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Development of a Comprehensive Usability Testing and Analysis Framework for the Physical Interface Between Product and User

  • Lee, Won-Sup;Jung, Ki-Hyo;Lee, Hyun-Ju;Song, Hwag-Yu;Oh, Jang-Keun;You, Hee-Cheon
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.2
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    • pp.331-338
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    • 2011
  • Objective: The present study developed a comprehensive usability testing and analysis framework based on a physical interface model of product and user and applied the proposed framework to usability testing of canister-type vacuum cleaner. Background: The development of a user-centered product design is important to satisfy customers who want to use the product with ease of use and to keep the manufacturer competitive in the market. Method: The proposed testing and analysis framework consists of (1) characterization of physical product-user interface, (2) preparation and administration of usability testing questionnaire, and (3) analysis and interpretation of usability testing results. A usability evaluation of five vacuum cleaners was planned and administered based on the proposed framework and its analysis produced detailed and overall usability testing results for various aspects such as tasks, usability criteria, and design components. Results: The testing results were further utilized to identify usability problems and preferred design features of the vacuum cleaners. Conclusion: The proposed usability testing and analysis framework was found effective to identify preferred features and problems of a product design in a systematic, holistic manner. Application: The proposed framework can be of effective use for practitioners of product design and development to obtain comprehensive, quantitative usability testing information in a systematic manner.

A Short-term and Long-term Usability Testing of the Speech Synthesizer for the People with Visual Impairments (시각장애인용 음성합성기에 대한 장/단기 사용성 평가)

  • Lee, H.Y.;Hong, K.H.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.9 no.1
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    • pp.53-60
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    • 2015
  • We conducted a long-term and short-term usability testing on the built-in speech synthesizer of a screen-reader for the people with visual impairments. A total of 20 persons with visual impairments participated in the short-term usability testing, and 10 of them participated in the long-term usability testing. Naturalness and clarity of the synthetic speech were evaluated by MOS scores, preference for various synthetic speeches was examined through a preference test, and the users' satisfaction level and other requirements for the synthetic speech were evaluated by open feedback. We also examined naturalness, clarity, preference, and user requirements for the synthetic speech through a long-term usability testing. Then, we compare and contrast the long-term and short-term usability testing results.

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RELATIONSHIP BETWEEN USABILITY AND SUBJECTIVE PREFERENCE: CROSS-CULTURAL STUDY BETWEEN KOREA AND JAPAN

  • Lee, Kun-Pyo
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2000.04a
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    • pp.104-108
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    • 2000
  • The paper sets the goal as understanding relationship between usability and subjective preference with the cross- cultural comparison between korea and Japan. Total 42 Korean and japanese housewives participated in the experiment where subjects evaluated their subjective preferences on 16 different variations of computer-simulated microwave ovens. In additions, subjects also performed usability testing over 9 different microwave ovens with 6 different tasks given to users. Subjective preferences and usability were analyzed by Conjoint analysis to identify relative importance of features. The results showed that, in case of Korean subjects, subjective preference has positive relationship with usability (i.e. aesthetically good product also showed better performance in usability testing).However, Japanese subjects showed the tendency that subjectively preferred products are not necessarily evaluated good in usability testing (i.e. god aesthetic is one thing and high usability is another). this difference leads the speculation that culture plays a role in balancing the relationship between aesthetic and functionality.

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A Research on Improvement of Usability Testing Techniques for the Military Logistics Software (군수 정보체계 사용성 평가 기법개발에 관한 연구)

  • Um, Tae-Woong;Park, K.S.;Kim, Sang-Soo
    • Journal of the Korea Institute of Military Science and Technology
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    • v.8 no.4 s.23
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    • pp.77-84
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    • 2005
  • In this research, usability testing techniques had been applied to currently operating Military Logistics System software, and the effects of improvements made were verified. Furthermore, this research aims to assist the army to execute their researches on usability testing in the future. Various usability testing techniques and guidelines presented in this paper will be easily adapted to the research environment of the army. Consequently, the results of this research would play an important role in future development and evaluation of the Military Logistics System software.

Design and Implementation of a Usability Testing Tool for User-oriented Design of Command-and-Control Voice User Interfaces (명령 제어 음성 인터페이스 사용자 중심 설계를 위한 사용성 평가도구의 설계 및 구현)

  • Lee, Myeong-Ji;Hong, Ki-Hyung
    • Phonetics and Speech Sciences
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    • v.3 no.2
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    • pp.79-87
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    • 2011
  • Recently, usability has become very important in voice user interface systems. In this paper, we have designed and implemented a wizard-of-oz (WOZ) usability testing tool for command-and-control voice user interfaces. We have proposed the VUIDML (Voice User Interface Design Markup Language) to design the usability test scenario of command-and-control voice interfaces in the early design stages. For highly satisfactory voice user interfaces, we have to select highly preferred voice commands and prompts. In VUIDML, we can specify possible prompt candidates. The WOZ usability testing tool can also be used to collect user-preferred voice commands and feedback from real users.

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A Study on the Using Product Prototype as a Usability Tasting Contents through WWW (웹상에서 프로토타입의 사용성 평가 콘텐츠 활용에 대한 연구)

  • 이상화
    • The Journal of the Korea Contents Association
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    • v.1 no.1
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    • pp.100-108
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    • 2001
  • To develope more competitive products, lots of attentions are paid to the study of user participation in the process of product design. In this circumstance, the user participation at a usability testing phase is relatively active. However, the usability testing in the controlled laboratory has some drawbacks. for stance, It needs a lot of money, efforts, and time. Most of all, it is difficult to collect a vast range of data and gain a fast feedback Recently, to overcome these difficulties mentioned above, international usability testing has been applied. Especially, usability testing Contents through Internet is considered most effective one. Because it has a lot of merits such as easiness of collecting remote user, simplicity of collecting data, cost effectiveness and so on. With these merits, this study takes advantage of using a WWW to carry out usability test and to collect remote usability data. And a website was development for posting computer simulated product so that the remote users can test its usability through internet.

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A Web Based System for Usability Project Planning and Testing (사용성 평가 계획 및 수행을 위한 웹 기반 시스템)

  • Park, Danbee;Hong, Ki-Hyung
    • KIISE Transactions on Computing Practices
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    • v.21 no.4
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    • pp.308-314
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    • 2015
  • Usability has become an important consideration for product development, and as a result, there is a growing need for systems and tools that can support usability test projects. However, few studies so far have developed such systems and tools. During a usability test project, many participants take up different roles, such as project managers, usability testers, and subjects. We implement a web-based usability test system with which a project manager can manage and control all participants and documents throughout the entire usability test process, from the design of a usability test project to the analysis of the test results. A usability test generates many documents, such as subject agreement forms and before/after questionnaires. Since many different subjects can participate in a usability test, consistency during testing with different participants and efficient document management are the keys to success for a usability test. Since all users that participate in usability test projects can access web-based usability test systems through a web browser, regardless of the place where they are, the reliability of the testing results can improve since the tests are conducted in the locations where the target products are meant to be used. In particular, our system is useful for disabled individuals who cannot move.

Developing and Applying Usability Testing Instrument to Improve the VR-based Mobile Application for Maker Education (VR 기반 메이커 교육용 모바일 앱 개선을 위한 사용성 평가 도구 개발 및 적용)

  • Park, Taejung;Cha, Hyunjin
    • Journal of Information Technology Services
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    • v.21 no.2
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    • pp.127-143
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    • 2022
  • In this study, a usability evaluation tool was developed for "ICANDUINO", a VR-based mobile application for maker education, and usability evaluation was conducted with a heuristic survey method for experts. The usability evaluation tool was derived through literature review and validated by two experts. It consisted of seven domains (effectiveness, efficiency, satisfaction, learnability, memorability, error, and cognitive load) and twenty-five sub-items. As a result of the usability evaluation conducted for six experts, it received the highest score in the domain of efficiency and the lowest score in the domain of error. The improvements of ICANDUINO were derived by analyzing the qualitative opinions of experts in each of the four stages (training, coding, tinkering, and testing) of making. the results of this study can be used as a guideline when evaluating the usability of a mobile app for education.

The effect of the PC experience on the usability of PDAs - make a comparison between Palm Vx and iPAQ Pocket PC on intuitive recognition to use the PDAs, based on laboratory-based usability testing (PC사용경험이 PDA사용에 대한 직관적 인지에 미치는 영향에 관한 연구)

  • 정상훈;이건표
    • Archives of design research
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    • v.16 no.2
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    • pp.301-310
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    • 2003
  • The interface design of mobile products has become a hot issue recently as a variety of products are being developed for extended usages. There have been two different views on interface design of mobile products like PDAs(personal digital assistants) or cellular phone. One 치aims that the current interface design of PC cannot be directly applied because mobile products have their own specific functions and requirements. On the meantime, the other argues that an extended application of PC metaphors to mobile products can have advantages because users'PC experiences can reduce the learning efforts and thus contribute to intuitive understanding mobile products. In this research, two types of PDAs, developed according to the aforementioned conflicting philosophies were compared and evaluated, based on laboratory-based usability testing conducted by novice users. The experiment consists of asking subjects to perform identical tasks for the two different types of products. The interaction data collected during usability testing were analyzed in terms of time taken, rate of success of tasks and errors. The experiment shows that there were some meaningful effects of users'experience of PC on the usability of PDAs.

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