• Safety and Health at Work
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• v.11 no.2
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• pp.187-192
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• 2020

Background: This study investigated the relationship between verbal aggression against school teachers and upper extremity (neck, shoulder, upper limb, and/or upper back) musculoskeletal pain. Methods: This was a cross-sectional study of 525 elementary school teachers from Jaboatão dos Guararapes, Northeast Brazil. Results: The prevalence of upper extremity musculoskeletal pain among teachers who reported verbal aggression in the past six months (67.7%) was higher than that among those who did not report verbal aggression (51.7%): (prevalence ratio = 1.21; 95% confidence interval = 1.04-1.40). The prevalence of upper extremity musculoskeletal pain was associated with verbal aggression, sex, and common mental disorders, controlled by skin color, age, monthly income, teachers' education, years working as a teacher, workload, and obesity. Furthermore, the measure of the association between verbal aggression and upper extremity musculoskeletal pain was modified by sex and common mental disorders, considered altogether. Teachers who suffered verbal aggression, of the feminine sex, and also having common mental disorders reported high prevalence (85.4%) of upper extremity musculoskeletal pain. Conclusion: The association between verbal violence in the school and complaints of upper extremity musculoskeletal pain was strong and modified by teachers' sex and common mental disorders.

• Journal of the Korean Home Economics Association
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• v.48 no.7
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• pp.15-22
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• 2010

The purpose of the present study was to examine whether relational aggression was distinct from physical aggression in young children. Moreover, the association between emotional regulation, verbal ability, maternal love withdrawal and relational aggression were investigated. Participants were 3 year old 356 children recruited from middle income families. Children's verbal ability was assessed by interview and teachers' measurement of emotional regulation and relational aggression. The results presented that confirmatory factor analysis confirmed a 2-factor model. Emotional regulation, verbal ability, and maternal love withdrawal were significant predictors of relational aggression.

• International journal of advanced smart convergence
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• v.4 no.2
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• pp.54-60
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• 2015

In modern business organization, the most important strategic factor in maintaining competitive advantage in business is to manage and utilize human resources effectively, which has eventually increased workload and psychological pressure in organizations. And research show that increased workload and psychological pressure has produced various tensions in business organizations, and it appears that those tensions have increased the workplace aggressive behavior among employees. In various types of aggressive behavior, this study focuses on verbal aggression. The study also attempts to find out the relationships among verbal aggression, job involvement, and turnover intention among administrative workers in colleges from May 20 to May 26, 2015. Summary of the research result is as follows. First of all, the study shows that verbal aggression directly increases the employee turnover intention.

• Korean journal of communication and information
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• v.39
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• pp.224-249
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• 2007

This paper tried to examine a relationship between demographic factors(sex, age) and online flaming, and between personality trait(verbal aggression) and flaming. Further, the current study researched the impact of message credibility on significant explaining variables which increase hostile aggressive communication. The research data were collected by a reliable online research center and analysed through SPSS 12.1 software. According to the results, age, sex, and verbal aggression trait were statistically significantly related with flaming. Especially, man, teen age, and the people having high verbal aggression had more frequent flaming behavior than women, other aged people, people with low verbal aggression trait. On the other hand, the message credibility was partially associated with personality trait. The persons who had high verbal aggression trait showed fewer flaming when they met high credible message. This fact might imply that the quality of online contents could decrease online flaming.

• The Korean Journal of Community Living Science
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• v.21 no.1
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• pp.125-138
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• 2010

This study examined the effects of a meditation program using picture books as a method of reducing young children's aggression. Data was taken from a sample of 60 four-to five-year-old children in daycare centers. This study employed a pre/post-test controlgroup design. All children of each daycare center were assigned to an experimental group(meditation program using picture books) or control group(general music meditation program). All variables were measured by the mothers and teachers of the observed children and the collected data were analyzed by independent and paired t-test. The main results of this study are as follows. Firstly, the meditation program using picture books and general music meditation program were all effective in reducing young children's aggression (aggression against things, aggression against others, verbal aggressin and total aggression) perceived by their teachers, that is, aggression against things, aggression against others and verbal aggression. Secondly, the meditation program using picture books was more effective than general music meditation program in reducing young children's aggression perceived by teachers. Thirdly, the meditation program using picture books was effective in reducing only young children's verbal aggression perceived by their mothers.

• Asian Journal of Business Environment
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• v.5 no.4
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• pp.19-28
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• 2015

Purpose - Research shows that increased workload and psychological pressure produces tensions in organizations. Such tensions can increase employee aggressive workplace behavior. This study attempted to discover the relationship among verbal aggression, job involvement, and turnover intention. Research design, data, and methodology - A survey of administrative workers in colleges was done between May 20 and May 26, 2015. Result - The findings were as follows. First, verbal aggression directly increased employee turnover intention. Second, stress recognition also created turnover intention among employees, which was detected in the interviews conducted after the survey. Third, both the survey and the interviews showed that stress recognition did not have a significant effect on job involvement. Fourth, both the findings and the interviews after the survey showed that stress increased turnover intention. Last, the finding on the role of self-esteem showed that self-esteem had a positive moderating effect on the relationship between the influence of verbal aggression and stress recognition. Conclusion - Having strong talent at work should lower turnover intention and turnover rates and develop the organization continuously.

• Journal of the Korean Home Economics Association
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• v.44 no.10
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• pp.101-108
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• 2006

The purpose of this study is to determine the effect of marital conflict on children's social relationship. The subjects were 1,600 elementary school students in A city of Kyungpook. They were surveyed by questionnaire and the data from 1,436 (89.8%) respondents were analysed. The results of the questionnaires were analyzed by person correlation analysis and multiple regression analysis. The results were as follows As a result of the correlation between marital conflict and social relationship factors, there was a correlation in verbal aggression and violence, which are sub-factors of marital conflict. Between the sub-factors of marital conflict, verbal aggression negatively affected the closeness of sub-factors of parent-child relationship. Between the sub-factors of conflict, verbal aggression and violence negatively affected the peer social skills of children. Between the sub-factors of marital conflict, verbal aggression and violence negatively affected the school interest of the children.

• Korean Journal of Rural Living Science
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• v.6 no.1
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• pp.41-54
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• 1995

This study is to investigate the marital conflict resolution acts (CRA) of rural spouses and to explore the relationship between the CRA and several important factors : socio-demographic, marital relation and drinking pattern factors. Participants in this study are 150 rural women who are married and live with their husband. A modification of the Conflict Tactics Scale is used to measure the CRA of four levels, reasoning, verbal aggression, minor physical violence, and heavy physical violence. The major findings of this study are as follows. First the frequencies of each type of the CRA-reasoning, verbal aggression, minor physical violence and heavy physical violence-are 12.1%, 57.9%, 17.1% and 12.9% respectively. Therefore, the verbal aggression is the most prevalent type of the CRA Second, the result from multiple regression shows that the conflict from husband's whoring, husband's drinking capacity and family type have a meaningful impact on husband's physical violence.

• Korean Journal of Human Ecology
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• v.23 no.2
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• pp.281-292
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• 2014

This study was designed to examine the influence of gratitude enhancement program on preschoolers' aggression perceived by their teacher and mother. The subjects in this study were 40 four-year-old children in kindergarten in U city. This study employed a pre/post-test control group design, and so all subjects were assigned to an experimental group(gratitude enhancement program) or comparative group(general education program according to the year curriculum). Preschoolers' aggression was measured by the teacher and mother of the subjects and the collected data were analyzed by independent and paired t-test. This study also computed Cohen's d to estimate effect size of gratitude enhancement program on preschoolers' aggression. The findings of this study were as follows. Firstly, gratitude enhancement program and general education program were all effective in reducing preschoolers' aggression(aggression against things, verbal aggression and total aggression) perceived by their teacher except of aggression against others. But gratitude enhancement program was more effective than general education program in reducing these sort of aggression. Meanwhile, only gratitude enhancement program was effective in reducing preschoolers' aggression against others. Secondly, gratitude enhancement program was effective in reducing preschoolers' aggression(aggression against things, aggression against others, verbal aggression and total aggression).

• Asia Marketing Journal
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• v.25 no.4
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• pp.194-206
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• 2024

The study aimed to analyze jay-customer behavior's impact on service industry employees' job stress to understand the importance of personnel management. Additionally, it aimed to identify strategies for managing job stress by examining perceived organizational support's moderating effects. The results show that the subdimensions of jay-customer behavior (i.e., verbal aggression, physical aggression, and sexual harassment) positively influenced employees' job stress. Second, job stress acts as a mediator between customer verbal and physical aggression and customer orientation, but not between customer sexual harassment and customer orientation. Third, organizational support had a moderating effect on the association between customer verbal aggression and job stress. This study demonstrates how jay-customer behavior negatively affects employees and threatens their well-being. It not only enriches the research on jay-customer behavior but also provides implications for service companies toward developing internal marketing strategies for enhancing employee happiness and fostering customer orientation.