• Title/Summary/Keyword: bus service

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A Study on the Factors Affecting to Service Satisfaction of Intra-city Bus Users (시내버스 이용자의 서비스만족 영향요인에 관한 연구)

  • Kim, Gwang Uk;Jung, Hun Young
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.32 no.3D
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    • pp.213-222
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    • 2012
  • After enforcing 2007 semi-public management system of intra-city bus, Busan city has tried to promote the bus utilization through bus service improvements. As an effort for this, we attempted to clarify the main factors affecting to bus service satisfaction targeting intra-city bus users. In this study, 20 subcategories of intra-city bus service were assorted into 6 factors: Basic Service, Safe Driving, Route Information, Comfort, Cleanliness and Facilities, then the preference for each detailed bus service were analyzed. And the effects for bus service satisfaction were shown under the various conditions according to the general characteristics of intra-city bus users (gender, age), behavioral traffic characteristics (frequency of use, boarding time) and transportation environments (temperature, rainfall). These results would be important basic data for decision-making in bus policy for climate change and establishment of operating plan for bus utilization.

A Study of Level of Service Analysis Method of Arterials including Exclusive Median Bus Lanes (중앙버스전용차로가 설치된 간선도로의 서비스수준 분석방법에 관한 연구)

  • Cho, Hanseon;Kim, Taehyung
    • International Journal of Highway Engineering
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    • v.15 no.5
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    • pp.135-144
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    • 2013
  • PURPOSES : The purpose of this paper is to develop a methodology to estimate level of service of arterial including Exclusive Median Bus Lanes. METHODS : On 6 Exclusive Median Bus Lanes routes in Seoul, bus travel time and number of bus-stop per km were investigated. Also whether or not passing lane exists at bus-stop was checked. Based on the data from sites, bus travel time was estimated according to length of segment, number of bus-stop per km and whether or not passing lane exists at bus-stop. RESULTS : A bus travel time table was developed according to length of segment, number of bus-stop per km and whether or not passing lane exists at bus-stop. After bus travel speed and passenger car travel speed is estimated based on each travel time table and length of segment, two speeds are combined with weighted average speed using traffic volume of each lane group. Then weighted average speed is a measure of effectiveness of arterial including Exclusive Median Bus Lanes. CONCLUSIONS : It can be concluded that the proposed methodology can estimate level of service of arterial including Exclusive Median Bus Lanes considering the operation characteristics of Exclusive Median Bus Lanes.

Design and Implementation of Low-Floor Bus Reservation System for the Transportation Weak (교통약자를 위한 저상버스 탑승 예약 시스템 설계 및 구현)

  • Heo, Seongsu;Choi, Youngkon;Park, Yoohyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.6
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    • pp.39-46
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    • 2018
  • Low-floor buses service in Korea has been spreading nationwide for transportation users with wheelchair since 2004. However, there is a lot of difficulty in using this information because the low-floor bus information is insufficient. Therefore, it is necessary to improve the service of using low-floor buses for the transportation weak in order to increase the usage rate of low-floor buses for those who use wheelchairs. In this paper, we designed and implemented a low-floor bus reservation system to provide low-floor bus service and low-floor bus reservation service to improve low-floor bus service of wheelchair users. The application of this system is expected to provide a better service to the transportation weak people using low - floor buses.

Establishment about Service Level and Evaluation Model of Bus Stop (버스 정류장의 서비스 수준 및 평가모델 구축에 관한 연구)

  • Lee, Won Gyu;Jung, Hun Young
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.2D
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    • pp.217-225
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    • 2008
  • Bus stop is necessary to improve user-focused environment to offer convenient service because of the large number of passengers. This study is to analyze user's evaluation and establishment model of the service levels at bus stop using GAP analysis, IPA and Structural equation model and suggests improvement direction of bus stop. In the GAP analysis, on thirty-one service items of bus stop, the difference appeared highly from the items such as obstacle's facility and the information related to the using bus. In the current IPA service bus operation information, cadence facility and obstacle support facility need to be improved. And in service expectation bus operation information and th exchange facility, the obstacle support facility need to be improved continuously. The evaluation model of bus stop service due to a structure equation's was fitted well by structure equation. In overall satisfaction on bus stop, the waiting satisfaction is more affect the satisfaction of bus use facility. Satisfaction in bus use facility, the related information of bus operation, cadence facility, bus operation information and trans facility, obstacle support facility is more affect compare to other items. The lower overall satisfaction in bus stop is the higher the expectation of overall satisfaction is. Therefore, the information of bus operation and the support facility for the handicapped needs an active improvement plan than ever.

The Development and Application of Bus Bunching Indices for Bus Service Improvement (버스서비스 개선을 위한 버스몰림지표 개발 및 적용)

  • Kim, Eun-Kyoung;Rho, Jeong-Hyun;Kim, Young-Chan
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.7 no.6
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    • pp.1-11
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    • 2008
  • As bus is realized by economical, environmental transportation that is available mass transport than car, various policy for improvement of services is achieved. As innovative public transportation systems like BMS (Bus Management System) have established, it is possible to manage bus service efficiently. However, the present bus service management system mainly focuses on enhancing service reliability represented by schedule adherence index. This study discusses the necessity of a special management for bus bunching phenomena at stops, and develops two kinds of bus bunching indices based on the Number of Berth and the Average Bus Arrival Rate. The bus bunching indices were measured by utilizing the bus operational information from BMS at the Seoul TOPIS(Transportation & Information Service). In order to evaluate the sensitivity of the Indices, the indices were applied to two different bus groups: buses on exclusive bus median lane, and regular (shared) lanes. As analysis result, is bunching as is near in downtown and is bunching to peak time morning than the afternoon. Compared with the schedule adherence index, the suggested indices were proved as an efficient complementary indices in the evaluation of the bus operational performance. The results of index comparison between exclusive bus median lane and shared lanes can promote the expansion of exclusive bus median lane. Moreover, it can also be used as a reference in deciding bus station scale including the Number of Berth and the route adjustment plan.

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A Study on the Bus Operation and the Strategy for Bus Transport Improvement (버스운행관리 및 수송전략에 관한 연구)

  • 배기목
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 1999.10a
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    • pp.123-130
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    • 1999
  • The bus as a feeder trip should supply equality service to the whole community. But in spite of the change of latent demand to the bus by the variety of regional structural change, the existing bus route can not supply effective feeder service. For cope with the latent demand to the bus, this study establish a concept that frame of the bus operation and management. This study tackled to evidence this fact by analyzing the bus transport problems in terms of the urban growth, and following issues were discussed: 1) the strategy for improvement of bus operation, 2) the land use control which is appropriate for the public transport network, 3) the economical range to justify the bus operation, 4) the allowance for the private transport mode. On the second part of this study, the difference on the bus operation was compared to determine the range within which the bus operation can be justified. This would provide the direction to improve the management for bus operation and fundamental information to develop the bus operation system.

A Study on the Bus Operation Management and Transport Strategy (버스운행관리 및 수송전략에 관한 연구)

    • Journal of Korean Port Research
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    • v.13 no.2
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    • pp.323-332
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    • 1999
  • The bus should supply an equal service to the whole community as feeder trip. However the existing bus route can not supply an effective feeder service in spite of the changes in the latent demand by the variety of regional structural change. This study aimed to establish the concept which frames the bus operation and management to cope with the latent demand to the bus. This study tackled this evidence by analyzing the transportation problems in terms of the urban growth emphasizing the following issues ; First, the strategy to improve the bus operation Second the land use control appropriate for the public transportation network Third economical range to justify the bus operation Second, the land use control appropriate for the public transportation network Third, economical range to justify the bus operation Fourth, the allowance for the private transportation mode On the latter part, the difference on the bus operation was compared to determine the range within which the bus operation could be justified. This study would provide some implications to improve the management for bus operation and fundamental information to develop the bus operation system.

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Exploring Factors Influencing the use of Intercity-bus Services by means of a Structural Equation Model - Focusing on Intercity-bus Users in Chungcheongnam-do Province - (구조방정식 모형을 활용한 시외버스 서비스 만족도 영향요인 분석 연구 -충남 시외버스 이용자를 대상으로-)

  • Kim, Wonchul
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.14 no.6
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    • pp.100-109
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    • 2015
  • The purpose of this study is to explore factors that influence the use of intercity-bus services by means of applying a structural equation model. The data were collected by a questionnaire survey based on personal interviews with intercity-bus users in Chungcheongnam-do province. Analysis results show that environmental attributes of the bus service are more important than operational attributes. In the case of men, the cleanliness of bus stops and the ease of transportation card recharging are likely to be the most crucial factors. However, women are likely to consider the cleanliness of the bus as the most important factor affecting their satisfaction about the intercity-bus service. Moreover, as people's satisfaction about the bus service increases, their willingness to recommend the use of intercity-bus to others will increase. Therefore, to improve the use of intercity-bus and to increase the satisfaction about the service, clean buses must be provided. These results could contribute to developing a policy to activate the use of intercity-bus.

Conceptual Design and Simulation of an Unmanned Battery Exchangeable Electric Bus Management System (배터리 자동 교체형 전기버스 운영 시스템의 개념적 설계 및 시뮬레이션)

  • Kim, Han-Ur;Park, Jun-Seok;Oh, Ha-Ryoung;Seong, Yeong-Rak
    • KIPS Transactions on Computer and Communication Systems
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    • v.3 no.3
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    • pp.63-72
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    • 2014
  • The exchangeable battery electric bus is an eco-friendly public transportation vehicle. Due to the technological limitation, however, it should repeatedly change batteries with charged ones. The unmanned battery exchangeable electric bus being studied in Korea can exchange batteries automatically by using a battery swapping system. In this paper, we propose an unmanned battery exchangeable electric bus management system. The proposed system provides two services: the bus information service and the battery change scheduling service. The bus information service is the existing traditional metropolitan area bus information systems, which inform bus passengers how long they should wait for the buses. Our second service assigns a low-battery bus, which needs to change the batteries, to the battery swapping system, which stores fully-charged batteries. To validate the proposed system, we model the system by using the DEVS formalism. The simulation result shows that the proposed system provides the services properly.

An Effect Analysis on the Management and Service Evaluation System for Bus Company (시내버스업체의 경영 및 서비스 평가제도 도입 효과분석)

  • Kim, Jeom-San;Jo, Hye-Jeong;Park, Jun-Sik
    • Journal of Korean Society of Transportation
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    • v.25 no.5
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    • pp.43-55
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    • 2007
  • Gyeonggi-do has conducted bus management and service evaluation of bus operating company since 2005 under the law for promoting public transportation. The evaluation results are used for improving bus service, making policy, and estimating incentives to bus companies. A lot of cost and man-month are needed to evaluate bus management and service for bus operating company, and many companies are against the evaluation. Therefore, the effect analysis on evaluation system should be followed to maintain it. This research results in the evaluation system has positive effects through quantitative and qualitative analysis. The data of bus company's operation condition in 2005 and 2006 are used for a comparative analysis. From the survey result for the company, bus drivers, and administrators, it results that positive effects are predominant. The results of this research could be used for a shield against some criticism about appropriateness of the evaluation criteria and effectiveness of the evaluation system. For improving bus service, evaluation items and criteria could be added or adjusted based on this research.