• Title/Summary/Keyword: business process management

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Pattern-based Business Process Change Management in Dynamic Business Environment

  • Kim, Dongsoo;Kim, Minsoo
    • Journal of Information Technology and Architecture
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    • v.10 no.3
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    • pp.295-303
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    • 2013
  • This paper presents a new approach to managing dynamic business process changes based on business process change patterns. We identify and categorize business process change patterns that occur recurrently in a dynamic business environment. Several issues regarding management of process versions are discussed, and a pattern-based version management method for handling process changes more flexibly is explained in detail. We propose a mechanism for abstract process execution with runtime encapsulation of a business process, which can maximize the flexibility of process execution using multiple process versions. In addition, we propose a concept of process promotion and demotion that can dynamically choose an actual version of the process at run-time. With our pattern-based process change management and versioning approach, it is expected that the flexibility and efficiency of BPM systems can be enhanced significantly.

A Study on Process-driven Standardization in Manufacturing Industries (제조업종의 표준 업무프로세스 개발 연구)

  • 김훈태;정한일;한정우;양은찬;임춘성
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.277-288
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    • 2001
  • Nowadays, for the competitive power of an enterprise, there are many attempts to implement information system that could support business innovation by business process re-engineering. However, there is no effort to standardize the core business processes of enterprise based on standards of data, documents. These facts make it difficult to introduce and implement enterprise information system designed by business processes of the higher level. Therefore, standardization of business process by analyzing the functionality and relationships among them are important and necessary. The results of our research are summarized as process-driven standardization (standardization of core business processes) and development of a repository. In process-driven standardization, we proposed the reference model by analyzing the business processes of the leading enterprises for core business processes. The reference model focuses on core business processes, such as sales management, procurement management, production management, logistics management, and customer support in manufacturing industry. We developed a knowledge-based system as a repository for a integrated management system of business process. And this repository was built up web-based system for the purpose of both reference and management.

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CONSTRUCTION BUSINESS PROCESS AUTOMATION USING WORKFLOW TECHNOLOGY

  • Dong-Eun Lee
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.569-574
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    • 2005
  • This paper presents the core technology of Construction Business Process Automation to model and automate construction business processes. Business Process Reengineering (BPR) and Automation (BPA) have been recognized as one of the important aspects in construction business management. However, BPR requires a lot of efforts to identify, document, implement, execute, maintain, and keep track thousands of business processes to deliver a project. Moreover, existing BPA technologies used in existing Enterprise Resource Planning (ERP) systems do not lend themselves to effective scalability for construction business process management. Application of Workflow and Object Technologies would be quite effective in implementing a scalable enterprise application for construction community. This paper present the technologies and methodologies for automating construction business processes by addressing how: 1) Automated construction management tasks are developed as software components, 2) The process modeling is facilitated by dragging-and dropping task components in a network, 3) Raising business requests and instantiating corresponding process instances are delivered, and 4) Business process instances are executed by using workflow technology based on real-time simulation engine. This paper presents how the construction business process automation is achieved by using equipment reservation and cancellation processes simplified intentionally.

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Algorithmic Framework for Business Process Innovation

  • Han Hyun-Soo
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.1142-1149
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    • 2003
  • Various organizational factors effect successful implementation of IT enabled business transformation. Among them, the most critical success factor is deemed to overcoming change management problem. Lots of studies have been made on Implementation methodologies and business process formalizations to encourage organizational members to accept new business process changes. However, the logic or process redesign still depends on qualitative problem solving techniques mostly depending on basically human intuition such as brainstorming. cause-and-effect analysis. and so on. In this paper, we focused on developing analytic framework to design to-be business process structure. which can complement qualitative problem solving procedures. With effective use of IT as an enabler, we provide algorithmic framework applicable to designing various business process changes such as process automation, business process resequencing, and more radical process integration. The framework follows dynamic programming approach in the literature, which is based on the decision making paradigm of organizations to abstract business processes as quantitative decision models. As such, our research ran fill the gap of limited development of theory based analytic methodologies for business process design, by providing objective rationale to reach the consensus among the organizational members including senior management.

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A Framework for Integration of Knowledge Management and Business Process Management (지식 관리와 프로세스 관리의 통합 프레임워크)

  • Jung, Ji-Soo;Song, Min-Seok;Choi, In-Jun
    • IE interfaces
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    • v.18 no.1
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    • pp.52-62
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    • 2005
  • Recently, several attempts have been made to introduce the process concept to knowledge management (KM) or the knowledge concept to business process management (BPM) in order to combine the advantages of the two approaches. However, clear description about their interrelationship or a comprehensive framework to combine them has not been provided. This paper explores how KM and BPM can complement each other and proposes a framework to integrate the two paradigms. The concept of process knowledge proposed by this paper focuses on the importance of business processes as knowledge, which is overlooked by existing KM or BPM research efforts. The paper proposes a framework that combines and extends the functionalities of existing knowledge management systems (KMSs) and business process management systems (BPMSs) by identifying the functionalities required to manage process knowledge from the lifecycle perspective of both knowledge management and business process management. A prototype system is also presented to demonstrate the feasibility of the proposed framework.

How to Manage Business Process as Knowledge Assets based on Ontological Approach: Focusing on Sales Order Process

  • Joo, Jae-Woo;Kim, Gun-Woo;Morin, Jean-Henry
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.264-269
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    • 2008
  • Considering our increasingly interconnected organizations heavily relying on business processes and the growing need for timely accurate knowledge to achieve greater agility in the enterprise, the idea of looking at business processes as a knowledge object is gaining momentum. Business process information is knowledge and should consequently be managed as a valuable organizational asset, particularly because organizations need to react in near real time to environmental changes and events. This paper provides an overview of the situation in this field arguing for a better definition of the intersections between knowledge and business process management. When business process is seen as knowledge, it should be managed as such. We assess and discuss some of the resulting benefits and considering the need for greater dynamic integration between the two domains, we look at ontologies as an interesting technical approach to bridging this gap showing an example for an ontology based sales order process.

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A Methodology of Implementing the Business Process-based Knowledge Management System and its Case Study (BPM 기반의 KMS 통합 구축 방안 및 적용사례: 'H'중공업 영업 및 견적업무 프로세스를 중심으로)

  • Kim, Tae-Chul;Jang, Gil-Sang
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.299-326
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    • 2009
  • R In today's competitive and global business management, Concern of an enterprise is to strengthen the core competency and improve it's internal business process. Therefore, Interest in BPM(Business Process Management) has grown rapidly. BPM is recognized as best solution to meet the needs of organizations that seek the cost down, integration of information, reducing of risk, improvement of productivity. In the past, the company have usually made huge investments in knowledge management systems which are based on repository keeping tacit knowledge. But this paper shows feasibility of implementation of business process-based knowledge management system that could link knowledge with business process. From an academic point of view, Although There could be several ways to build the business process-based KMS. In this paper, when BPM project and KMS project were started at the same time, the way of how to provide workers with task-related knowledge was discussed. As an case study, an estimate process of H company was analyzed and process modelling was carried out and conceptional architecture framework was depicted.

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Business Process Change Design from Decision Model Perspective

  • Han, Hyun-Soo
    • Management Science and Financial Engineering
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    • v.9 no.2
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    • pp.21-45
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    • 2003
  • Various organizational factors effect successful implementation of IT enabled business transformation. Among them, the most critical success factor is deemed to overcoming change management problem. Lots of studies have been made on implementation methodologies and business process formalizations to encourage organizational members to accept new business process changes. However, the logic of process redesign still depends on qualitative problem solving techniques mostly depending on basically human intuition such as brainstorming, cause-and-effect analysis, and so on. In this paper, we develop algorithmic procedure applicable to designing various business process changes such as process automation, business process resequencing, and more radical process integration. The framework is employed from dynamic programming approach in the literature, which is based on the decision making paradigm of organizations to abstract business processes as quantitative decision models. As such, our research can fill the gap of limited development of theory based analytic methodologies for business process design, by providing objective rationale to reach the consensus among the organizational members including senior management.

Development of a Strategy and Guideline for Adopting Business Process Management Standards (BPM 표준의 도입 전략 및 활용 가이드라인의 개발)

  • Kim, Min-Soo;Lim, Tae-Soo;Kim, Dong-Soo
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.249-267
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    • 2007
  • A variety of BPM (Business Process Management) standards to achieve interoperability among heterogeneous systems have been released. Areas of BPM standards include business process modeling, process execution and management, and monitoring and controlling. The purpose of this research is to develop an adoption strategy and guideline for implementing BPM standards. We suggest a strategy for implementing BPMN (Business Process Modeling Notation), BPEL (Business Process Execution Language), and BPQL (Business Process Query Language) and provide a specific implementation guideline for developing BPM solutions using each standard. We expect that BPM vendors can establish their own strategy for adopting BPM standards and implement BPM solutions efficiently and effectively with the help of the strategy and guideline described in this paper.

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A study of relevant model of information management system based on business process for embodying BPM on construction company (건설기업 BPM 구현을 위한 업무 프로세스 기반의 업무지원 시스템 연계모델에 관한 연구 -공정관리 업무 프로세스를 중심으로-)

  • Lee, Jung-Woo;Song, Young-Woong;Choi, Yoon-Ki
    • Korean Journal of Construction Engineering and Management
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    • v.10 no.6
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    • pp.13-27
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    • 2009
  • Construction companies are trying to apply process management to their business to improve efficiency in business circumstance of high competition and globalization. Since 1990s, construction firms adopted process management to improve internal and external business structure based on process. It however has a few improvement functions. In addition, business support systems for business process efficiency improvement were developed, but separation between business process and IT system occurred because it focused on function-based individual construction and data input/output. To solve this problem, this study proposed business process and IT integration model for supporting user to use business information and system based on visualized business process and improving use of previous business support system. Business efficiency is expected to be improved with this model which based on integration required business condition(stakeholder, business data, functions of business supporting system). This study developved process model, architecture, and BPA of whole construction management business. According to BPA, it analyzed business process stakeholder, detail activities, and input-output data. And also it examined 12 main business supporting system of Korean construction firms. Based on analyzed data, this study developed business process supporting integration model based on business process through PDCA and CRUD analysis.