• Title/Summary/Keyword: client importance

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Job Analysis of Medical Care Client Managers based on DACUM (데이컴 (DACUM)기법을 이용한 의료급여관리사의 직무분석)

  • Choi, Jeong-Myung
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.3
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    • pp.299-307
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    • 2011
  • Purpose: The purpose of this study is to establish the standards for duty of Medical Care Client Managers and analyze the extent of accomplishment, importance, and difficulty according to the standards. Methods: The draft for duty of Medical Care Client Managers was formed by the method of developing a curriculum (DACUM) and data were collected from 185 Medical Aid Client Managers in 234 areas to evaluate the actual frequency of accomplishment, importance and difficulty in comparison with the standards for duties. Results: The standard duty draft for Medical Care Client Manager is composed of five separate groups of duties and thirty five tasks. The five duties are Case Management, Extension Approval, External Cause of Injury, Duplicate Claims and Other Administrations. Seven Tasks are allocated to each duty such as Case Management, Extension Approval and External Cause of Injury. Five tasks are allocated to 'Duplicate Claims' duty and nine tasks are allocated to 'Other Administrations' duty. Conclusion: From the results of analysis for duties, it was apprehensive about overburdened responsibilities and carelessness in professional duties. It was necessary to establish specific guidelines for duties because of redundent application or regional variation in frequency of accomplishing other administrative duties. It was necessary to relieve a regional disparity of business charge and also was necessary to propose an alternative plan to relieve the overburdened responsibilities.

The Controls of Client-Server System: Case Studies of Banks (클라이언트-서버 시스템에 대한 통제: 은행업체에 대한 사례연구)

  • 이상재
    • Korean Management Science Review
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    • v.17 no.2
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    • pp.97-113
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    • 2000
  • The introduction of client server systems raises some serious IS control concerns. Although client server systems increase system flexibility and compatibility, and facilitates system downsizing and process restructuring, multiple operating systems, database management systems, and platforms of client-server system increase th potential exposures and risks of the system. It is needed to recommend the effective control framework to mitigate risks. This paper suggests risks and control framework for client server system. The results of two case studies indicate that program and database management are important as program and data should be located and maintained in client and servers. It becomes difficult to manage divided programs and data logic that are distributed across clients and servers that have different platforms. The case studies of two banks show that the extent of distribution of program and data logic affects the importance of program and database management controls.

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Research Analysis of the Therapeutic Factors in the Contact with Plant.Nature in Horticultural Therapy (원예치료에서 식물.자연 접촉이 지니는 치료적 요인 연구동향과 전망)

  • Choi, Min-Hee;Cho(Jo), Tae-Dong;Suh, Jeung-Keun
    • Journal of Environmental Science International
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    • v.19 no.4
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    • pp.517-525
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    • 2010
  • Horticultural therapy is a complementary therapy by trained professionals utilizing plant and horticultural activities as media to pursue the positive change of clients, which resulting from stimuli of plant nature, activities, and interaction with other people. Outdoor horticultural activities provide clients with the opportunities of the contact to nature such as fresh air and sunlight as well as plants. But the importance of plant nature to client's health has not been fully acknowledged compared to that of therapist's role and activities in horticultural therapy in Korea. In horticultural therapy it is possible for client to participate on the various levels from passive viewing to active gardening according to the client's ability. Therefore it is necessary for horticultural therapists to consider the therapeutic factors of plant nature to maximize the therapeutic effect of horticultural therapy. The purpose of the research is to clarify the therapeutic factors in the contact of client with plant nature and to emphasize those importance in horticultural therapy. From the review of the experimental researches five therapeutic factors were revealed: Natural light, plant natural view, natural sound, aroma(volatile oils of plants), and plant itself. This paper raises the importance of outdoor activities in horticultural therapy and the necessity for severely handicapped clients to the contact with plant nature, though passively.

Product Specification Management in Collaborative NPD: An Investigation of Problems and Good Practices in Electronics Industry

  • Lam, Ping-Kit;Chin, Kwai-Sang;Cheung, Wai-Ying
    • International Journal of Quality Innovation
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    • v.7 no.1
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    • pp.35-47
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    • 2006
  • Client-supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to the assurance of product quality. This study investigates product specification management in client-supplier collaborative NPD. Based on the interviews and survey study, 12 problems and 13 good practices of product specification management are identified. It also compares the importance and degree of the implementation of the product specification practices in Hong Kong electronics industry. The results suggest that more intensive practices should be implemented for better product specification management.

Data Resource Management under Distributed Computing Environment (분산 컴퓨팅 환경하에서의 데이타 자원 관리)

  • 조희경;안중호
    • Proceedings of the Korea Database Society Conference
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    • 1994.09a
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    • pp.105-129
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    • 1994
  • The information system of corporations are facing a new environment expressed by miniaturization, decentralization and Open System. It is therefore of utmost importance for corporations to adapt flexibly th such new environment by providing for corresponding changes to their existing information systems. The objectives of this study are to identify this new environment faced by today′s information system and develop effective methods for data resource management under this new environment. In this study, it is assumed that the new environment faced by information systems can be specified as Distributed Computing Environment, and in order to achieve such system, presents Client/server architecture as its representative computing structure, This study defines Client/server architecture as a computing architecture which specialize the fuctionality of the client system and the server system in order to have an application distribute and perform cooperative processing at the best platform. Furthermore, from among the five structures utilized in Client/server architecture for distribution and cooperative processing of application between server and client this study presents two different data management methods under the Client/server environment; one is "Remote Data Management Method" which uses file server or database server and. the other is "Distributed Data Management Method" using distributed database management system. The result of this study leads to the conclusion that in the client/server environment although distributed application is assumed, the data could become centralized (in the case of file server or database server) or decentralized (in the case of distributed database system) and the data management method through a distributed database system where complete responsibility and powers with respect to control of data used by the user are given not only is it more adaptable to modern flexible corporate environment, but in terms of system operation, it presents a more efficient data management alternative compared to existing data management methods in terms of cutting costs.

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Potential Complementary Knowledge, Collaborative Elaboration, and Synergistic Knowledge

  • Kim, Kyung Kyu;Shin, Ho Kyoung;Kong, Young Il
    • Asia pacific journal of information systems
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    • v.23 no.1
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    • pp.107-132
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    • 2013
  • Despite the importance of knowledge complementarities (KC) to firm performance, very little is known about exactly what constitutes KC and how synergistic knowledge is created in KC. This research looks into the dimensionality of KC and how synergistic knowledge as an essential component of KC is generated in a process innovation (PI) project. We propose that KC consists of potential complementary knowledge, collaborative elaboration (CE) process, and synergistic knowledge. The model is investigated quantitatively, using a sample of 26 matched-pairs of client and consultant who participated in a PI project, and then qualitatively using interviews of a sub-sample of 7 matched-pairs of client and consultant. Data were collected in a longitudinal way at four different points during the four month project period. Results show that consultant's learning about the client's business occurs first and then client learning about IT capabilities follows through CE. With this enhanced clients' knowledge about IT capabilities, clients play an initiative role in designing the To-Be business processes, while consultants play a supporting role by introducing best practices or making suggestions based on their experiences. Future research implications as well as practical implications are also discussed.

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The Effects of Instrument-Activities Daily Living Training through Client-Centered Home Visitation on Cognitive Functions, Occupational Performance, and Instrument-Activities Daily Living among Elderly at the Cognitive Support Grade (클라이언트 중심 가정방문 일상생활훈련이 인지지원등급, 노인의 인지기능, 작업수행, 일상생활수행도에 미치는 영향)

  • Son, Boyoung;Bang, Yosoon
    • Journal of The Korean Society of Integrative Medicine
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    • v.8 no.4
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    • pp.143-154
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    • 2020
  • Purpose : This study aims to investigate the effect of instrument-activities daily living training through client-centered home visitation on the cognitive functions, occupational performance, and instrument-activities daily living of elderly at the cognitive support grade(Grade6). Methods : The subject of this study was a 66-year-old woman living in G Metropolitan City, who has been diagnosed with Alzheimer's and mild dementia. The study period was from March 17, 2020 through June 12, 2020, and the A-B-A' design, among the individual case experiments, was adopted as the study design. For the data analysis, descriptive statistic and visual analysis using graph were used for the change of cognitive functions, occupational performance, and instrument-activities daily living. Results : The instrument-activities daily living provided through client-centered home visitation improved the subject's cognitive functions, occupational performance(performance, satisfaction) and instrument-activities daily living. Conclusion : This study showed that daily life training through client-centered home visitation can help elderly people at the cognitive support grade select for themselves the problems of daily life caused by cognitive decline and practice specific action plans, thereby enabling them to maintain and improve the cognitive functions necessary for the performance of activities, such as comprehension, memory, and thinking skills. In addition, it is thought that the activities based on the subject's preferences, performance, and sense of importance assured the subject of feelings of motivation and the possibility of participation, and had a positive effect on the subject's performance speed and rate. With the above in mind, Instrument-activities daily living client-centered home visitation is proposed as a potential practical intervention program for individuals. It can help elderly people at cognitive support grade to maintain and improve their functions, thereby delaying the progress of their condition to severe dementia.

A Study of the Client′s Importance Perception on the Factors Affecting the Foodservice Management Contract (위탁급식 업체선정에 영향 미치는 요인에 대한 고객사의 중요도 인식 조사)

  • 김현아;양일선;이보숙;박진영
    • Journal of Nutrition and Health
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    • v.37 no.5
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    • pp.406-414
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    • 2004
  • The purposes of this study were 1) to investigate the importance level on factors affecting the foodservice management contract perceived by the clients in the office building, government and public offices and manufacturing company in Seoul and Kyungi 2) to compare the perceived importance levels of the present contract and future contract 3) to compare the perceived importance levels of the competitive bid with those of the private contract. To collect the data on the perceived importance level on the affecting the foodservice management contract, the questionnaires were developed by the delphi technique and modified by the pilot test. The questionnaires consisted of 4 categories and 19 items on the factors affecting the foodservice management contract and the importance level on the factors were measured by 5-likert scale. From March 12 to April 13 in 2003, the self-administrative questionnaires were mailed to 280 clients. The questionnaires were responded from the 50 clients (respondent rate: 25%). On the factors affecting the present contract and the future contract, among the 4 categories (the appropriateness of foodservice operation plan, the evaluation of the foodservice company, sales ability, the conditions of the cost in the contract), the importance level of the appropriateness of foodservice operation plan was higher than those of the other categories. In the comparison of the perceived importance level between the present contract and the future contract, the importance level of 4 items (sanitation and safety management plan, menu management plan, service management plan, food cost per meal) in the future contract were significantly higher than those in the present contract (p<.01, p<.05, p<.05, p<.01). There were the significant differences between the private contract and competitive bid on the factors affecting the present contract in the 3 items, which were $\ulcorner$renewal plan for interior and environment$\lrcorner$, $\ulcorner$strategic alliance with the contractor$\lrcorner$, $\ulcorner$lobby of the foodservice company$\lrcorner$ (p<.05, p<.05, p<.05). And on the factors affecting the future contract, there were significant differences in the 2 items, which were $\ulcorner$renewal plan for interior and environment$\lrcorner$and $\ulcorner$cost per meal$\lrcorner$in comparing the competitive bid and private contract (p<.05, p<.01). The clients perceived the appropriateness of foodservice operation plan was more important than the other categories in the future foodservice management contract. It was proposed that the foodservice management contract company should focus on the foodservice operation to satisfy the customers and clients in order to get more contract in the future.

Service Quality and Client's Satisfaction of Security-Guard Company (경호${\cdot}$경비업체의 서비스 품질과 고객만족)

  • Kang, Min-Wan;Chang, Ye-Jin;Lee, Young-Sun
    • Korean Security Journal
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    • no.10
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    • pp.1-14
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    • 2005
  • The concern of personal and social security has been increased all over the world with each passing day by the international terrorism and the domestic crime of violence grew gradually in the late of 70's and the early of 80's. The Security-Guard Industry, especially, has been growing rapidly by the starting from the 911 terror in 2001, therefore there has been increasing the supply and demand of Security Service in Korea explosively by the reasons, Actually, the Facilities Security Service is increased actively more than the VIP security Service among them. So, most of the Security-Guard Companies in Korea also have treated the Facilities Security Service at present. Although the importance of quality at the Facilities Security Service, especially mechanical equipments and systems, is on the rise, actually the studies about relations with the Service Quality and the Client's Satisfaction are quite insufficient at the field of Security-Guard Science study in the actual situation. As a result, the purposes of this study are to contribute for composing the knowledge of Security-Guard Science and to offer the basic data for elevating the Service Quality and Client's Satisfaction by consulting other studies. In order to achieve the purposes of this study, we compare and analyze how the Service Quality have affect on the difference of Client's Satisfaction by the client's characteristic of sociology and demography, then we find out the effect to the Service Quality for Client's Satisfaction, finally we try to show the vision of the Security-Guard Company's future in Korea. 1. How does the Service Quality of Security-Guard Company has affect on the characteristic of sociology and demography 2. How does the characteristic of sociology and demography in Security-Guard Company has affect on the Client's Satisfaction 3. How does the Service Quality of Security-Guard Company has affect on the Client's Satisfaction.

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Constructing an Urban Information System for Client-oriented Public Administration (고객지향행정을 위한 도시정보시스템의 발전방안)

  • Kim, Kwang-Ju
    • Journal of the Korean Association of Geographic Information Studies
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    • v.3 no.4
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    • pp.50-62
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    • 2000
  • From the perspective of client-oriented administration, the study introduces the basic structure of Urban Inormation System (UIS) and examines problems and new strategies of UIS in Korean local governments. The study selects five metropolitan cities for a case study. According to this case study, UIS in Korea are focused on AM/FM and internally used only by practitioners. No government surveyed what their citizens want to get from UIS. To solve these problems, the study proposes developing strategies for client-oriented UIS as follows. First, local governments could use policy delphi technique to sum up the citizens' needs on UIS. Second, they need to pay more attention to the diversity and transmutability of administration zone and consider the importance of the connection between administration zone and attribute data collected on them. Third, UIS needs to keep a balance between AM/FM and living GIS. Fourth, internet UIS needs to be constructed which enables citizens' access to UIS more easily. Finally, GIS education and client-oriented administrative education need to be combined to improve government employees' mind for UIS.

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