• Title, Summary, Keyword: compassion

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Effects of Compassion Competence and Organizational Commitment on Customer Orientation in Hospital Nurses (병원간호사의 공감역량과 조직몰입이 고객지향성에 미치는 영향)

  • Kim, Young Hoi;Choi, Mi Young
    • Journal of Korean Clinical Nursing Research
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    • v.25 no.2
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    • pp.133-141
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    • 2019
  • Purpose: This study aimed to examine the effects of compassion competence and organizational commitment on customer orientation in hospital nurses. Methods: The participant of this study was 223 nurses who have worked at a tertiary hospital in Chungcheong Province for at least one year. The general characteristics, compassion competence, organizational commitment, and customer orientation of the participants were collected, using self-reported questionnaires, from June 15 to June 29, 2018. The data were analyzed by descriptive statistics, independent t-test, ANOVA ($Scheff{\acute{e}}$ test), Pearson's correlation coefficient, and multiple regression using an SPSS/WIN 22.0 program. Results: Customer orientation was significantly associated with organizational commitment (r=.51, p<.001), and compassion competence (r=.74, p<.001). Compassion competence (${\beta}=.62$, p<.001), organizational commitment (${\beta}=.17$, p=.004), and marital status (${\beta}=.11$, p=.034) were identified as the predictors of customer orientation. These variables explained 59.1% of the variance in customer orientation. Conclusion: This study confirmed that compassion competence and organizational commitment may have an impact on customer orientation in hospital Nurses. Therefore, to improve customer orientation in hospital nurses, it is necessary to develop interventions and education programs considering these factors.

The Relationship between Experience of Verbal Abuse, Compassion Fatigue, and Work Engagement in Emergency Nurses (응급실 간호사의 언어폭력경험과 공감피로 및 직무열의의 관계)

  • Kim, Hee Jun;Lee, Youngjin;Yoo, Moon Sook
    • Journal of Korean Academic Society of Home Health Care Nursing
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    • v.26 no.3
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    • pp.300-308
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    • 2019
  • Purpose: This study is a descriptive research study to identify the relationship between the experience of verbal abuse, compassion fatigue, and work engagement among nurses in the emergency unit. Methods: Study subjects were 107 nurses working in a university hospital in Gyeonggi-Do. The instruments used were a verbal abuse checklist, a subscale of the Professional Quality of Life Scale used to measure compassion fatigue, and the Utrecht Work Engagement Scale. The data were analyzed using the IBM SPSS version 22.0 program for independent t-test, one-way ANOVA, and Pearson's correlation coefficients. Results: Emergency nurses experienced more verbal abuse and compassion fatigue than nurses in other departments, and the level of work engagement was low. There was a positive correlation between experience of verbal abuse and compassion fatigue and a negative correlation between both of these variables and work engagement. Particularly, verbal abuse appeared in the order of nurses, patients & caregivers, and doctors. This means there were serious problems with communication with nurses. Conclusion: In order to reduce verbal abuse, it is necessary to establish a communication culture of mutual respect between nurses, medical staff, patients & caregivers. Moreover, a compassion fatigue management program is needed to reduce emotional fatigue.

Factors affecting to the Person-Centered Care among Critical Care Nurses (중환자실 간호사의 인간중심간호에 영향을 주는 요인)

  • Choi, Seunghye
    • Journal of Korean Critical Care Nursing
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    • v.13 no.2
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    • pp.36-44
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    • 2020
  • Purpose : The person-centered care is essential for better patient outcome. This study was conducted to identify the factors affecting to the person-centered care among intensive care unit (ICU) nurses. Method : This study was cross sectional survey, and the participants included 107 ICU nurses who provided a written consent to participate in the study. Using a structured survey, nurse's compassion fatigue, compassion satisfaction, and person-centered care among ICU nurses were assessed. The collected data were analyzed using t-test, ANOVA, and Pearson correlation test with SPSS 23.0 program. The factors affecting patient-centered care were analyzed using multiple regression. Results : According to the multiple regression analysis, education level, perceived caregivers need priority and compassion satisfaction were positive affecting factors to the person-centeredness of ICU nurses. Conclusion : In conclusion, the compassion satisfaction was an affecting factor to the person-centered care, however compassion fatigue didn't affect to the person-centered care among ICU nurses. Therefore, the strategy enhancing compassion satisfaction among ICU nurses will be needed to increase person centeredness.

Factors Influencing Compassion Fatigue among Hospice and Palliative Care Unit Nurses

  • Cho, Eun-Ju;Cho, Hun Ha
    • Journal of Hospice and Palliative Care
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    • v.24 no.1
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    • pp.13-25
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    • 2021
  • Purpose: This descriptive study aimed to explore nursing workplace spirituality, end-of-life care stress, and resilience as factors influencing compassion fatigue among nurses working in hospice and palliative care units. Methods: Data were collected using a self-report questionnaire completed by 146 nurses at 14 hospice and palliative care institutions across South Korea who had worked in a hospice and palliative care institution for at least 6 months and had experience providing end-of-life care. Data were collected from February 25, 2019 to April 12, 2019, and analyzed using SPSS for Windows version 18.0. As appropriate, descriptive statistics, the t-test, analysis of variance, the Scheffé test, Pearson correlation coefficients, and stepwise multiple regression were used. Results: The survey results showed that factors influencing compassion fatigue were resilience, subjective health status, current satisfaction with the hospice ward, and end-of-life care stress. Higher levels of resilience, a subjective health status of "healthy", high levels of current satisfaction with the hospice ward, and lower levels of end-of-life care stress were associated with lower levels of compassion fatigue, explaining 42.9% of the total variance. Conclusion: The results of this study suggest that resilience is an important factor mitigating compassion fatigue among nurses at hospice and palliative care institutions. Therefore, intervention programs should be developed to reduce compassion fatigue.

The Effect of CSR Perception Within Organizations on Organizational Commitment - Focusing on The Mediation Effect of Compassion - (기업의 사회적 책임활동 인식이 조직몰입에 미치는 영향에 관한 연구 - 컴페션을 매개효과로 -)

  • Ko, Sung-Hoon;Moon, Tae-Won
    • Management & Information Systems Review
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    • v.32 no.3
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    • pp.189-220
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    • 2013
  • This article sheds light on how corporate social responsibility (CSR) perception influences organizational commitment through compassion, a mediator based on empirical data. In other words, we expect that CSR is related to team members' sense-making and then triggers changes affecting team members' attitude and behavior. Compassion plays a pivotal role in organizational life by attenuating others' pains at work. Scholars widely agree that compassion involves sympathetic consciousness of others' distress and sufferings, and caring for those others often in communicative or behavioral ways. Kornfield (1993) defines compassion as "the heart's response to the sorrow". We also define compassion as a response to other's suffering that an individual sees with the eyes of others, hears with the ears of others, feels with the heart of others, and takes actions that demonstrate his or her own compassionate acts. We also assume that CSR increases organizational commitment. According to our empirical data based on employees of 400 Korean companies, CSR perception is likely to positively influence compassion, which itself is likely to influence another dependent variable, organizational commitment. Our findings reveal a partially mediated effect, which causes CSR perception to influence organizational commitment through compassion. Finally, interpersonal justice serves as moderating elements in the relation of CSR perception and compassion whereas perceived organizational behavior has a moderating effect on both compassion and organizational commitment.

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Conflict resolution strategies as a mediator in the relationship between self-compassion and relationship satisfaction : Actor effect and partner effect (자기자비와 관계만족에서 갈등대처행동의 매개: 자기효과와 상대방효과 분석)

  • Park, Chanmi;Seol, Kyoung Ok
    • 한국가족관계학회지
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    • v.22 no.3
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    • pp.29-46
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    • 2017
  • Objectives: The purpose of this study was to investigate a role of self-compassion in conflict resolution strategies among dating couples. Further, we examined conflict resolution strategies as mechanisms to explain in the relationship between self-compassion and relationship satisfaction. Method: Two hundred forty two dating couples were recruited. Actor and Partner Independence Model(APIM) was used to examine actor and partner effects of self-compassion on relationship satisfaction as well as conflict resolution strategies. The total of 4 APIMs, two positive conflict resolution strategies(i.e., positive emotional reactions, active coping) and two negative conflict resolution strategies(i.e., negative emotional reactions and hostility, avoidance) were analyzed. Positive conflict resolution strategies had only actor effect in the link between self-compassion and relationship satisfaction. That is, self-compassionate men and women were more likely to use positive conflict resolution strategies and, in turn, led to their higher relationship satisfaction. Both actor and partner effects were found in the negative conflict resolution strategy models. In terms of actor effect self-compassionate men and women were less likely to use negative conflict resolution strategies and that, in turn, led to their higher relationship satisfaction. In terms of partner effects we found that women's negative emotional reactions and hostility mediated the link between women's self-compassion and their male partners' relationship satisfaction. Men's avoidance mediated the link between men's self-compassion and their female partners' relationship satisfaction.

The Effect of compassion on Job Crafting : Mediating effect of positive psychological capital and moderating effect of Deep Acting (컴페션(compassion)이 잡 크래프팅(Job Crafting)에 미치는 영향 : 긍정심리자본의 매개효과와 심층행동의 조절효과)

  • Ko, Sung-Hoon
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.57-64
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    • 2019
  • This study collected 270 defectors working in domestic companies as a sample. The purpose of this study is to examine the effects of compassion experienced by defectors on positive psychological capital in the organization and secondly to demonstrate the effect of positive psychological capital formed through compassion on job crafting. Third, the purpose of this study is to verify the mediating effect of positive psychological capital in the relationship between compassion and job crafting, and finally to demonstrate the moderating effect of deep acting in the relationship between compassion and positive psychological capital. As a result of this study, it is proved that the compassion experienced by the defectors has a positive effect on positive psychological capital, and positive psychological capital has a positive effect on job crafting. In addition, the mediating effect of positive psychological capital and the moderating effect of deep acting were also proved to be significant and all hypotheses were supported. This study suggests that it provides motivation for positive emotions and active work design to defectors who need sympathetic care while working for Korean companies.

A Study on Adults' Self-Compassion, Anxiety, Depression, and Color Preference Based on Sasang Constitution (일반 성인의 사상체질에 따른 자기자비와 불안, 우울 및 색선호도에 대한 연구)

  • Lee, Eun-Hea;Chang, Seok-Hwan
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.578-587
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    • 2019
  • The purpose of this study is to examine differences in mental health indices such as self-compassion, trait anxiety, and depression, and color preference based on Sasang Constitution type. This study also explored the relationships among self-compassion, trait anxiety, and depression. 205 adults were surveyed for participants of this study. A Two-Step Questionnaire (TS-QSCD) was conducted to diagnose Sasang Constitution such as Tae-yangin, Tae-yinin, So-yangin, and So-yinin. Also, scales for self-compassion, trait anxiety, depression level, and color preference were utilized for measures. The results showed that among Sasang Constitutional groups, Ta-yangin had a higher level of self-compassion and lower trait anxiety than So-yinin. Furthermore, in relationships among mental health indices, trait anxiety and depression tendency were lower with higher self-compassion. No significant differences were revealed in depression level and color preference based on Sasang constitution. Finally, implications of this study for mental health were suggested and limitations were discussed.

Validation study of the Korean version of self-compassion scale - focusing on correctional workers (한국판 자기-자비척도 타당화 연구 - 교정시설 종사자를 대상으로)

  • Kim, Hyun-Jin;Kim, Min
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.8
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    • pp.321-330
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    • 2019
  • This study was conducted to investigate the reliability and validity of the Korean self-compassion scale using data from 312 correctional workers. To validate the self-compassion scale using the collected data, correlational analysis, exploratory and confirmatory factor analysis were applied. To explore relationships between the self-compassion scale and related instruments, five instruments were used (the Korean occupational stress scale, the center for epidemiological studies depression scale, the Maslach burnout inventory scale, perceived stress scale, and the satisfaction with life scale). The results showed that the collected data better fit the 6-factor model than the 3-factor and 2-factor models. There were statistically significant relationships between the self-compassion scale and five other scales. These results suggest that the self-compassion scale is a good instrument to examine risk factors that can remain during continuous stress situations and to explore protective factors that can maintain the therapeutic relationship. The implications of this study and future research directions were also discussed.

The Mediating Effect of Self-compassion in the Relationship between Abandonment Anxiety and Relationship Addiction in Early Adulthood (성인초기 유기불안과 관계중독의 관계에서 자기자비의 매개효과)

  • Kim, So-Ri
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.579-589
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    • 2021
  • The study is to verify the mediating effect of self-compassion in the relationship between abandonment anxiety and relationship addiction. To this end, a questionnaire survey was conducted on 250 men and women in early adulthood, using the scales of abandonment anxiety, self-compassion, and relationship addiction, of which 237 were used for the final analysis. Descriptive statistics and correlation analysis were performed using the SPSS 21.0 program, and mediating effects were confirmed using the PROCESS macro. The results of the study are as follows. First, abandonment anxiety showed negative correlation with self-compassion, and positive correlation with relationship addiction. Self-compassion showed negative correlation with relationship addiction. Second, in the relationship between abandonment anxiety and relationship addiction, self-compassion showed a partial mediating effect. Through this study, the relationship between abandonment anxiety and relationship addiction and the effectiveness of self-compassion to manage it were confirmed. Based on the results of this study, the significance and limitations of this study and suggestions for subsequent studies were presented.