• The Journal of the Korea Contents Association
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• v.14 no.7
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• pp.559-570
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• 2014

The purpose of this study is to derive the suggestion of satisfaction of e-book services on the basis of the recent literature on quality assessment for e-service which have been mainly studied on library realm. For this purpose, This study added post-management service which is applicable to measure satisfaction of e-book services based on E-S-Qual and Libqual. We expand our scope of service to using of e-book content and services for individual customers, and analyzed the relationship between satisfaction with the system, the content, the after-sale service. On this foundation, existing e-book service companies can offer their services more efficiently, thereby making the e-book content more diverse, along with developing specialized e-book service to increasing their customer's satisfaction. In addition, the latest and diversity is important as well. Moreover, performing rapid post-management services after the sale of the product or service, can be important variables for customer satisfaction. Therefore, not only the system and content, providing required level post-management services by customers can satisfy the existing customers and create new customers.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.287-310
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• 2011

This research surveyed college students in Korea on their satisfaction for e-book services provided by university libraries. Their usage behavior was investigated, and the satisfaction rate for e-book usage and its service quality were analyzed to comprehend the status of e-book usage. The analysis showed that overall satisfaction for e-book service of university libraries was 2.93 on average. Moreover, the more frequently a student used the service, the more satisfied the student was; junior/senior-level and graduate school student groups showed higher satisfaction for e-book service than freshman and sophomore students. The most influential factor for satisfaction based on the e-book service quality was the content of the service, followed by the library support service system. Based on the findings, reinforcement of library public relations and user education, and the maintenance of the variety and up-to-date status of the contents were proposed to stimulate future university library e-book services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.109-127
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• 2011

The purposes of this study are to investigate the perception and satisfaction of parents about e-books and to suggest ways to improve library e-book services. A user survey of one hundred twenty parents is carried for library use, computer use, and e-book user / non user behavior, library e-book service evaluation, selection of children's e-books and so on. Based upon the results, proactive library e-book service promotion such as public relations and e-book user education, easy access to e-book collections, recognition of e-book services at libraries, positions for e-book librarians and their professional continuing education, and self-evaluation of library e-book services.

• Journal of Information Management
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• v.38 no.3
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• pp.31-58
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• 2007

The survey and interview about the management of e-book and its service scheme to the librarians who are actually charged with e-book service in libraries were performed and analyzed in this study. The objective of this study was to help the vitalization of e-book use and the realization of complete digital library based on the data.

• Journal of the Korea Society of Computer and Information
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• v.21 no.12
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• pp.59-72
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• 2016

DRM(Digital Rights Management) is essential for the copy right protection of eBooks based on ePub 3.0 by IDPF. In this paper, we developed eBSS(eBook Service System) as ePub 3.0 builder and viewer system with DRM and proposed an efficient DRM method which improves the performance of contents generation, security and distribution system. The efficient application of DRM method to the eBook contents based on ePub 3.0 for smart phone is practically useful for eBook service system. It is very useful for the suggested eBSS with DRM method and strategy to apply easily and practically to the encryption and decryption of the eBook contents. Also, it is very efficient to generate the ePub 3.0 contents and to apply DRM method to it especially, by using practically this suggested ePub 3.0 builder system from the view point of the eBook content generation and its viewer such as eBook reader for user and eBook providers.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.235-257
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• 2023

The pandemic, which came unannounced, has caused people to feel the limitations of physical books and spaces, and discussions on library digital capabilities and sustainable library services are spreading. The e-book service of public libraries is at the stage of expanding to the autonomous district level and seeking to revitalize the service. In this study, a user satisfaction survey was conducted on the Gangdong district Library in Seoul to identify the current status of public library e-book services and suggest improvement measures. Based on the analysis results, improvement measures were derived in three aspects: expanding e-book content, strengthening user support services, and improving the e-book system management system.

• Proceedings of the Korean Society for Information Management Conference
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• 2000.08a
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• pp.193-196
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• 2000

최근 디지털 콘텐츠 산업에서 커다란 이슈가 되고 있는 e-book은 그 명칭부터 성격, 성장 가능성 등이 아직은 불분명하며, 해결해야할 기술적·정책적 과제들이 많이 남아 있다. e-book은 디지털 콘텐츠 서비스의 한 유형으로서 다양한 영역과 연계되어 있다. e-book과 관련된 주요 문제점들을 살펴보고, 다양한 측면을 고려한 활성화 방안을 모색해본다.

• Journal of the Korean Society for information Management
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• v.20 no.3
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• pp.1-16
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• 2003

The information about eBook cannot be added automatically to library catalog because the eBook Service Provider does not provide enough eBook metadata. Therefore, this paper was developed the eBook library's metadata in order to maintain the compatibility and interoperability analyzed the eBook service provider's metadata, KS X 6100 metadata, Dublin Core, MARC, and TEI Header, and extracted common meradata elements from them. We defined these common metadata elements as a core element and added other elements that uniquely describe eBook characteristics as a detailed adn additional elements for eBook metadata.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.1
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• pp.113-133
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• 2009

This study suggests a scheme to activate an e-book service through the analysis on the cause of low usage of the services in academic libraries. The data analysis of e-book circulation records was performed for the purpose of preparing the scheme. Frequency analysis and descriptive statistics were used for basic data analysis. Also, t-test, ANOVA, non-parametric chi-square, and correlation analysis were used to examine whether there are any significant differences between treatment groups divided by gender and major.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.4
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• pp.89-109
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• 2021

The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants' responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.