• Title/Summary/Keyword: empathic interaction

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Empathy, what does it mean in the age of the fourth industrial revolution? (공감력, 4차 산업혁명시대에 무엇을 의미하는가?)

  • Park, Minsoo
    • Journal of Engineering Education Research
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    • v.22 no.1
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    • pp.16-21
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    • 2019
  • This study deals with empathic concern in the age of the fourth industrial revolution. A study, investigating emotional and empathic responses towards a situation of negative human-robot interaction, was conducted using mobile surveys and self-reports. In total, 116 subjects were recruited regardless of their disciplinary and demographic backgrounds. For data analysis, a mixed method was used. Results show that people differ in emotional and empathic responses in human-robot interaction. This individual difference was influenced by educational backgrounds and gender. Suggestions for engineering education were discussed.

Impact of Empathic Concern and Message Framing on Anticipated Emotions and Behavioral Intention in Help Campaign (기아 돕기 캠페인에서 공감적 관심과 긍.부정 프레이밍이 미치는 영향: 예기된 정서와 행위 의도를 중심으로)

  • Lee, Seung-Jo;Baek, Hye-Lim
    • Korean journal of communication and information
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    • v.56
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    • pp.156-174
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    • 2011
  • Empathic concern is a major psychological factor which activates motives for help. This study investigates how the impact of empathic concern, as a personal trait, and the interaction with positive/negative framing influences responses towards help campaigns. Experiments with 176 subjects were conducted and the data were analyzed focusing on the role of anticipated emotions(satisfaction and guilt). The results were that people high in empathic concern showed larger anticipated satisfaction and behavioral intention compared to people low. The main effect was weak for anticipated guilt. Evidence suggests that anticipated satisfaction mediate the influence of the interaction of empathic concern and framing on behavioral intention. Anticipated guilt did not appear to act as an mediating variable. The theoretical and practical implications are discussed.

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Impacts of Appeal Type on Attitude and Behavioral Intention of College Students Responding to Messages for Helping the Patients Suffering from Amyotrophic Lateral Sclerosisthe (루게릭병 환자를 위한 나눔 메시지의 소구유형에 따른 대학생 태도와 행위 의도의 효과 분석)

  • Lee, Seung-Jo;Song, Ha-Seul
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.426-438
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    • 2022
  • The current study explored the relative effects of reciprocal/empathic type on messages appealing to help patients with Lou Gehrig's disease and their family. By this, we attempted to examine the applicable scope of the reciprocal type, a way of appealing rationally in the delivery of helping messages. The focus was on the moderation of empathic concern trait, a representative altruistic personality. Conducted as the online experiment, empathic concern trait was measured in the first stage, and the helping messages presented each by reciprocal/empathic type were shown and evaluated in the second stage after about 7 days. The data of 134 people were finally analyzed, excluding insincere participants. As a result, the relative advantage of empathic type was shown, but it was only limited to the subject attitude. In the result of the interaction, the reciprocal type were as much or more influential as the empathic type for the individuals high in empathic concern trait.

The Effect on Manifesting Group Creativity by Empathy Level of Students in the Elementary Science Class (초등 과학 수업에서 공감능력에 따른 집단 구성이 학생들의 집단 창의성 발현에 미치는 영향)

  • Kim, Kyung-won;Yang, Heesun;Kang, Seong-Joo
    • Journal of Korean Elementary Science Education
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    • v.38 no.1
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    • pp.1-15
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    • 2019
  • This study aimed to identify the effects of students' empathy ability on group creativity, when elementary school students perform scientific activity designed to express group creativity. A total of 12 elementary students from a fifth-grade science club participated in this study. A pretest to examine the students' empathic ability was performed to classify them into three groups: A group with high, low and heterogeneous empathic members. The linguistic interaction was analyzed to determine the process of group creativity manifestation; the results were classified into 'metacognitive', 'cognitive', and 'social-communicative'. As a result, groups with high empathic ability showed more frequent interaction in monitoring, planning, and divergent thinking. On the other hand, in the case of the group with low level of empathy, it was confirmed that there are many interactions related to regulation, convergent thinking, and noncohesive prosocial interaction. Also, in the case of heterogeneous group with empathy ability, group creativity utterance on all sides was relatively higher than other groups. As a result of this study, we could confirm the influence of empathy as a strategy to help the group creativity and discuss the educational implications.

Effects of Guilt Appeal Level and Personal Disposition on Responses to International Relief Messages (죄책감 소구 수준과 개인성향의 상호작용이 국제기아 돕기 메시지의 반응에 미치는 영향)

  • Lee, Seungjo;Lee, Hankyu
    • Science of Emotion and Sensibility
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    • v.18 no.3
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    • pp.49-62
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    • 2015
  • This study investigates the interactive effects of guilt appeal level and empathic disposition (personal distress/empathic concern) on responses over the international relief messages. Guilt appeal level refers to the high or low degree of a message eliciting guilty feeling from the recipient. Empathic disposition is defined as personal tendency to assimilate and concern about the experience of others and we used two sub-dimensions, empathic concern and personal distress. The experiment was composed of two steps. At the first step, the participants rated the personal disposition measures and at the second step, they were shown one of the relief messages with different guilt level. Thus, the whole experiment was guilt appeal level ${\times}$ personal traits factorial design on guilty feeling, attitudes and behavioral intention. The results showed that guilt appeal level interacted with the personal distress disposition on the responses. The interaction was induced mainly from the differences of personal distress in the condition of high guilt appeal. High empathic concern individuals showed more favorable attitudes and behavioral intention regardless of the appeal conditions compared to low empathic concern individuals.

Persuasive Effects Depending on the Type of Creative Ads in Social Media and User Sensitivity and Empathy (SNS 미디어의 크리에이티브 유형과 사용자의 민감성 및 공감적 이해에 따른 설득 효과)

  • Kim, Jae-Young
    • Journal of the Korea Convergence Society
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    • v.13 no.5
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    • pp.145-154
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    • 2022
  • The purpose of this study is to investigate the difference in advertising effect of visual rhetoric type of Facebook ads depending on the user sensitivity and level of empathy. The experiment was designed as a between-subjects factorial design (visual rhetoric type) × 2 (brand sensitivity) × 2 (level of empathic understanding). The results of the experiment performed to analyze the strategies of Facebook ads for ads effectiveness can be summarized as follows: a three-way interaction effect for persuasive effects was found among the type of visual rhetoric, brand sensitivity, and empathic understanding for both types of visual rhetoric. Breaking down it by type of rhetoric, no interacting effect was observed between brand sensitivity and empathic understanding levels for the visual simile ads in most of the dependent variables. For the visual metaphor ads, however, the brand sensitivity and empathic understanding levels were found to have interaction effect in all dependent variables.

Follow-up Effects of Filial Play Therapy : Empathy and Acceptance (공감과 수용에 초점을 둔 부모놀이치료의 추후효과)

  • Choi, Younghee
    • Korean Journal of Child Studies
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    • v.28 no.3
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    • pp.45-59
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    • 2007
  • This study included 12 mothers and their 5-year-old children. Over 5 weeks, mothers participated in 2 hours filial therapy training twice a week, and 30 minutes special play at home once a week. Each mother was videotaped playing with her child and completed three self-report instruments : Parental Acceptance Scale(Porter, 1954), Parenting Stress Index(Abidin, 1990), and Child Behavior Checklist(Oh et al., 1997). These measurements were taken three times : before, immediately after, and 8 weeks after the program. Enhanced empathic interaction and parental acceptance level through filial play therapy training was maintained 8 weeks after the training. Eight weeks after the training, child's behavior problems were significantly reduced in comparison to immediately after the training.

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The Roles of Ambient Pride Type on the Responses to Preference Inconsistent Information (선호 불일치 정보에 대한 반응에서 환경적 프라이드 유형의 역할)

  • Choi, Nak-Hwan
    • The Journal of Industrial Distribution & Business
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    • v.9 no.11
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    • pp.55-66
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    • 2018
  • Purpose - Present research aimed at identifying the effects of ambient pride type on judgement difference between existing preference and final preference formed after being exposed to the preference inconsistent information from others representing a conflict between consumer's own perspective and the others' perspective. And this study also explored the roles of empathic concerns and motive type in the ambient pride type's effects on the judgement difference. Research design, data, and methodology - 2(information type: consistent versus inconsistent) × 2(pride type: hubristic versus authentic) between-subjects design was employed. Data for empirical analysis were from 252 undergraduate students who participated in questionnaire survey. To verify hypotheses, Anova and regression analysis were used. Results - First, there was the judgement difference among the experimental groups. The difference was greater at the authentic pride group than at the hubristic pride group. And the difference was greater at the inconsistent information group than at the consistent information group. The interaction effect of pride type and information type was significant. Second, when consumers who had made their preference were exposed to the inconsistent information from other, those of the hubristic pride group showed more defense motive and less empathic concerns than those of the authentic pride group. And there were the mediation roles of the empathic concerns and the interaction roles of the motive type in the effects of pride type on the judgement difference. Third, the self validity did not affect the difference even that become increased by defense motive rather than accuracy motive. Conclusions - This research could advance the information processing theory related to pride type by exploring the effects of the pride type on judgement difference between existing preference and final preference formed by the inconsistent information from others, and by identifying the mediation roles of the empathic concerns and the interaction roles of the motive type in the effects of the pride type. In view of the results from current study, marketers should make efforts of inducing defense motive and developing and communicating the consistent information to persuade consumers under hubristic pride who have the belief that attributes of their brand are better than those of the competitors' brand, and they also should conduct marketing acts by using the inconsistent information to persuade consumers under authentic pride who have the belief that attributes of the competitors' brand are better than those of their brand.

A Study on Interaction Design of Companion Robots Based on Emotional State (감정 상태에 따른 컴패니언 로봇의 인터랙션 디자인 : 공감 인터랙션을 중심으로)

  • Oh, Ye-Jeon;Shin, Yoon-Soo;Lee, Jee-Hang;Kim, Jin-Woo
    • Journal of Digital Contents Society
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    • v.18 no.7
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    • pp.1293-1301
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    • 2017
  • Recent changes in social structure, such as nuclear family and personalization, are leading to personal and social problems, which may cause various problems due to negative emotional amplification. The absence of a family member who gives a sense of psychological stability in the past can be considered as a representative cause of the emotional difficulties of modern people. This personal and social problem is solved through the empathic interaction of the companion robot communication with users in daily life. In this study, we developed sophisticated empathic interaction design through prototyping of emotional robots. As a result, it was confirmed that the face interaction greatly affects the emotional interaction of the emotional robot and the interaction of the robot improves the emotional sense of the robot. This study has the theoretical and practical significance in that the emotional robot is made more sophisticated interaction and the guideline of the sympathetic interaction design is presented based on the experimental results.

Impacts of Altruistic Disposition and Framing on Persuasion to Help Distant Others in Need: Including the Mediating Role of Perceived Relationship Closeness (이타적 성향과 긍·부정 프레이밍이 국제기아 돕기 캠페인의 효과에 미치는 영향: 친밀감의 매개 역할 검증과 함께)

  • Lee, Seungjo
    • The Journal of the Korea Contents Association
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    • v.17 no.7
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    • pp.332-343
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    • 2017
  • This study examined the impact of interaction between dispositional empathic concern (DEC) and message framing on effects of the international aid campaign. DEC refers to a trait with which people tend to sympathize with and be concerned about others in need. Message framing is differentiated by positive or negative type. The results supported the prediction that the interaction between DEC and framing would have an effect on responses to messages advocating international relief activities. The overall findings show that the interaction was mainly the result of positive framing eliciting more favorable responses (behavioral intention and perceived relationship closeness) from higher DEC individuals than lower ones. The interaction effect on behavioral interaction was mediated by perceived relationship closeness.