• Title/Summary/Keyword: expert consulting service

Search Result 15, Processing Time 0.04 seconds

Web Enabled Expert Systems using Hyperlink-based Inference

  • Yong U. Song;Kim, Wooju;June S. Hong
    • Proceedings of the Korea Inteligent Information System Society Conference
    • /
    • 2003.05a
    • /
    • pp.319-328
    • /
    • 2003
  • With the proliferation of WWW, providing more intelligence to Web sites has become a major concern in e-business industry. In recent days, this trend is more accelerated by prosperity of CRM (Customer Relationship Management) in terms of various aspects such as product recommendation, self after service, etc. To accomplish this goal, many e-companies are eager to embed web enabled rule-based system, that is, expert systems into their Web sites and several well-known commercial tools are already available in the market. Most of those tools are developed based on CGI so far but CGI based systems inherently suffer over-burden problem when there are too many service demands at the same time due to the nature of CGI. To overcome this limitation of the existing CGI based expert systems, we propose a new form of Web-enabled expert system using hyperlink-based inference mechanism. In terms of burden to Web server, our approach is proven to outperform CGI based approach theoretically and also empirically. For practical purpose, our this approach is implemented in a software system, WeBIS and a graphic rule editing methodology, Expert Diagram is incorporated into the system to facilitates rule generation and maintenance. WeBIS is now successfully operated for financial consulting in the web site of a leading financial consulting company in Korea.

  • PDF

A Study on Contract Intention of Preliminary Founders andFranchise Headquarters (예비 창업자와 프랜차이즈 본사의 계약 의사에 관한 연구)

  • Jung, Jin-Woo
    • Culinary science and hospitality research
    • /
    • v.14 no.1
    • /
    • pp.39-55
    • /
    • 2008
  • The characteristics of preliminary founders has taken a part in deciding the structural elements of Franchise headquarters in the food service industry. Thus this study tries to show how preliminary founders have an impact on structural elements in franchise headquarters through demonstrative research on intention of contracting by characteristics of preliminary members. The result shows that the experience factor of a preliminary owner has significant relationships with the structural elements of headquarters. It was analyzed that the structural elements of franchise headquarters such as expert consulting, training support and use of sales guide influence contract intention. The characteristics of the preliminary founders have a major impact on investment, financing, expert consulting, educational support, and untilization of business guideline. The structural elements have a major impact on contract intention.

  • PDF

A Study on the Development of Research Data Management Service in a Domestic University Library: Focused on the Analysis on the Needs of Researchers Affiliated in Seoul National University (국내 대학도서관의 연구데이터관리서비스 개발 방안에 관한 연구: 서울대학교 소속 연구자들의 요구 분석을 중심으로)

  • Shim, Yunhee;Kim, Jihyun
    • Journal of the Korean Society for information Management
    • /
    • v.36 no.3
    • /
    • pp.61-80
    • /
    • 2019
  • This study aimed to develop Research Data Management (RDM) Services in a domestic university library of Korea. In this study, elements and levels of RDM services are examined and in-depth interview was conducted with university researchers affiliated in Seoul National University, which has the largest amount of research fund among universities in Korea. Interview was conducted to analyze their data management practices and needs of RDM services. Interview results show researchers' lack of awareness toward Data Management Policy and data sharing obligations of funding agencies and academic journal publishers. Also, they had trouble managing research data systematically. However, many of the researchers understand the necessary of research data management and education of data management. Based on the interview result, service elements and contents are suggested for RDM services which is consisted of education services, professional consulting services, curation technical services. This study result will help to guide for the planning the future RDM service in university library of Korea.

Revitalization for a Cyber Home Learning System -Focused on Jeju e-study 2.0- (사이버가정학습 활성화 방안 -제주 e-study 2.0을 중심으로-)

  • Kim, Eun-Gil;Kang, Nam-Cheol;Kim, Jong-Hoon
    • The Journal of the Korea Contents Association
    • /
    • v.10 no.8
    • /
    • pp.451-460
    • /
    • 2010
  • The purpose of this paper is to present the effective operation method of cyber home learning system 2.0. Cyber home learning system 2.0 which plays an important role to produce and share data of internet users establishing user-centered internet environment is recently introduced as web 2.0 is beginning to appear. This research is based on the case of the operation on cyber home learning system, research literature of web 2.0 as well as expert consulting and performance test. After doing this research, cyber home learning system 2.0 can bring enormous educational effect when it has online education using web-based discussion tool and long distance consulting linking with off line school education. Redundant system configuration, the distributed processing also may be provided by the service was smooth. Moreover, it demands monitoring team consisting of student, parents and teacher in order to provide developmental service.

A Study on the Effect of Service Quality and Company Characteristics on the Use and Performance of Supporting Projects : Based on online export support business (서비스품질과 기업특성이 지원 사업 활용 및 성과에 미치는 영향 연구 : 온라인 수출지원 사업을 중심으로)

  • Jeong, Bok-Hoon
    • Journal of Digital Convergence
    • /
    • v.18 no.4
    • /
    • pp.45-53
    • /
    • 2020
  • With the advent of the Fourth Industrial Revolution, the central axis of the industry is shifting to SMEs, and online is becoming the center of marketing. In this regard, this study is aimed at the service quality and the characteristics of companies as the factors for the activation of SMEs' online export support projects and their performance creation. The study conducted a survey of companies applied for the government's online export support project. As a result, it was found that the reliability of the service quality and the characteristics of the company (CEO's will, Trade Expert), except for convenience, have a significant effect on the service utilization and performance. Accordingly, in order to revitalize the online export support business of SMEs, it is necessary to improve the human competence of enterprises and the reliability of service quality of supporting institutions. This study is meaningful in that it confirms the importance of the credibility required by the support organization as well as the characteristics for strengthening the capability of the company. However, there are limitations in not reflecting various factors of service quality and company characteristics.

A Study on Legal and Regulatory Improvement of Telemedicine Service (원격의료 서비스의 규제개선에 관한 연구)

  • Kwon, Jun Cheol;Choi, Yong Jeon;Jung, Yong Gyu
    • Journal of Service Research and Studies
    • /
    • v.4 no.1
    • /
    • pp.83-93
    • /
    • 2014
  • Telemedicine is performed at a place far away from medical practice with physicians and patients by the means of communication appropriately. It will be identified in general the remote medical service to deliver the medical information and also defined as any action by interactive information communication technology. Medical services can be said to be fused as television, communication, computer, engineering of various technologies of information and communication applications. If doctors can not be reached due to distances away from the patient, Information technologies could be used to get medical information and to give expert advice provided by the system remotely. And it could be used patient care as well as medical administration, medical education, professional advice and consulting. In this paper, we take a look at the legal requirements of telemedicine for improving regulatory in the current law to investigate the matter.

  • PDF

Survey on the Industrial Safety & Hygiene Consultant System and It's Operational Issues (산업안전·위생지도사 제도 및 운영에 대한 인식도 조사연구)

  • Won, Jeung-Il;Park, Jong-Tae
    • Journal of Korean Society of Occupational and Environmental Hygiene
    • /
    • v.15 no.3
    • /
    • pp.192-201
    • /
    • 2005
  • The Korean government had introduced the industrial safety & hygiene consultant(ISHC) system to improve worksite health and safety level by providing specialized industrial safety & hygiene(S&H) services in 1996. Despite of initial hopeful expectation it has been said that this plan might fail to settled down and maintain its purpose. This study was designed to investigate operational issues and problems concerning the ISHC system, that would direct the way of change and future role. Questionnaire were sent to ISHC, professional engineer, agencies for occupational injury prevention, S&H specialist in the corporation nationwide and totally 256 people responded to in having 62.7% of response rate. The result of this study were as follows; 1. One hundred and forty two cases of safety assessment and 27 cases of process safety reports were the six years' results since 1996 the ISHC program had first been introduced. This results showed that injury prevention activities of ISHC had been stagnant. 2. The 78.8% of respondents had negative opinion about injury prevention activities of ISHC program. 3. The operational problems of ISHC were lack of understanding of company about ISHC, low systematization of work items, duty overlapping with agencies for occupational injury prevention, low support by government. in order. 4. It was suggested that abolition of ISHC and promotion of professional engineer system should be considered. 5. To promote professional engineer system it was suggested that the professional engineer could conduct consulting service and ISHC should be integrated with the expert system.

The Needs of the Representatives of Rural Villages for the Policy of Korean Rural Village Remodeling (농촌의 마을개선사업에 관한 마을 대표자의 요구 조사)

  • Choi Byoung-Sook;Ryou Ok-Soon;Oh Chan-Ohk;Park Yoon-Ho;Chon Young-Mi
    • Journal of the Korean housing association
    • /
    • v.16 no.3
    • /
    • pp.59-68
    • /
    • 2005
  • The purpose of this study was to find out the new directions of Korean rural village remodeling policy based on the representatives' needs in 32 rural villages. The villages were selected by accessibility, type of village construction, geographic characteristics of rural area, and administrative district. The interview data were collected from the representatives of each village. By analyzing the qualitative and the quantitative data, the following conclusions were derived: 1) The village remodeling program should be performed with a long schedule plan, flexible budget, and residents' participation. 2) In new villages, the post village management system should be set up in order to conserve the rural environment. 3) Above all, the expert service system based on government support should be done. The experts would guide residents by consulting about village tour, village viewscape of houses and facilities, and the merchandising of the village's specialized resources. 4) The rural village remodeling program should be carried out on the base of the sense of community and the elderly life.

Comparing the Outplacement Programs for the Retiring Employees in Corporations (기업 퇴직근로자 전직지원프로그램 비교분석)

  • Kim, Suk-Ran;Lee, Young-Min
    • The Journal of Korean Institute for Practical Engineering Education
    • /
    • v.5 no.1
    • /
    • pp.80-90
    • /
    • 2013
  • The purpose of the study was to compare the outplacement programs for the retiring employees in Korea corporations. We expect that this study will make contributions for increasing the quality of outplacement programs. We conducted the expert interviews and literature review and set a comparing criteria in terms of goal, target audience, program process and contents, operation process. We selected 6 different programs, which were KT, Samsung Electrounic, A consultancy firm specialized in outplacement, Korea labor foundation, and Korea international trade association. In results, we suggested the necessity of programs revision, the decrease of service recipient per a consultant, recommendation of alternative career path, and update of the programs for the service recipients who lacks of motivation. We also suggested that human resource department and chief executive officers made attentions for the outplacement programs as well as the government input more budget on the programs and consulting for the retirng employees.

  • PDF

Cost of Illness due to Maternal Disorders in Korea (우리나라 모성 관련 질환의 사회적 비용)

  • Cho, Bogeum;Lee, Sang-il;Jo, Min-Woo;Ahn, Jeonghoon;Oh, In-Hwan;Lee, Ye-Rin
    • The Journal of Health Technology Assessment
    • /
    • v.6 no.2
    • /
    • pp.123-132
    • /
    • 2018
  • Objectives: Maternal morbidity and mortality are important healthcare issues. However there have been few studies on cost of illness (COI) from maternal disorders. This study aimed to estimate the COI due to maternal disorders in Korea. Methods: By reviewing previous studies and consulting expert we determined the scope of maternal disorders. We operationally defined maternal disorders as maternal hemorrhage, maternal sepsis, hypertensive disorders of pregnancy, obstructed labor, and abortion for maternal disorders. The reference period of this study is the year 2015. Main source of data were the National Health Insurance Service claims data, cause of death statistics from the Korea National Statistical Office, and the Korea Health Panel study. We classified the total costs into direct and indirect costs. The direct costs cover healthcare costs and non-healthcare costs. The indirect costs consist of productivity losses due to morbidity and premature death. Results: The cost of maternal disorders in 2015 was 229.7 billion won. The direct and indirect costs of maternal disorders were 165.2 billion won and 64.5 billion won respectively. The largest cost item for maternal disorders was healthcare cost (138.3 billion won, 60.2%). By age groups, the COI in 30-39 years old women were the highest (165.1 billion won, 71.9%). Abortion was the disorder with the highest COI among maternal disorders (71.9 billion won, 31.3%). Conclusion: The COI due to maternal disorders in Korea is quite substantial. Economic burden of maternal disorder increased when being compared with the year 2012 data despite the continued low birth rate in Korea. Therefore, it is necessary to continuously monitor the social costs of the maternal disorders in Korea.