• The Journal of the Convergence on Culture Technology
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• v.8 no.6
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• pp.709-714
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• 2022

As the delivery service market continued to increase, the number of delivery workers also increased, but the corresponding safety education is insufficient. Therefore, this study is going to explore the importance of safety education by grasping the relationship between safety awareness, accident experience, and safety behavior of delivery workers. With the help of the delivery workers' online community site, this study conducted a survey on the status of delivery workers' safety education for a total of 114 delivery workers. As a result of the association analysis, more than half of the general agency workers said they did not receive safety training, and delivery workers who completed safety training were 2.36 times more frequent than delivery workers who did not complete safety training. In addition, through correlation analysis and simple regression analysis, safety education had a positive effect on safety perception of delivery workers, and there was a significant correlation between safety perception and safety behavior. Through these, the relationship between safety education and safety awareness, safety behavior, and the number of accident experiences was noticed, and it was concluded that safety education should be mandatory on all delivery platforms to prevent accidents.

• Journal of the Society of Disaster Information
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• v.19 no.1
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• pp.84-96
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• 2023

Purpose: In this study, to protect delivery platform workers from danger, we intend to propose a plan to improve safety management. Method: To protect delivery platform workers, safety-related legal systems and cases were found and analyzed, and statistical results derived from a survey of delivery platform workers were analyzed, and safety management improvement measures were presented. Result: In Korea, safety measures against weather deterioration were not clearly presented in the contents of the law for the safety of delivery platforms, and the survey confirmed that safety education was not fully conducted, and most of them experienced accidents by receiving calls through apps or programs during delivery. Conclusion: This study could suggest safety management improvement plans for delivery platform workers, but since detailed questionnaire items related to motorcycles were not investigated, various accident results that could occur due to motorcycles used by delivery platform workers could not be identified.

• Safety and Health at Work
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• v.14 no.2
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• pp.207-214
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• 2023

Background: Occupational safety issues related to food delivery riders emerge with evidence of an increase in associated traffic accidents and injuries along with the rapid growth of the online food delivery business. This paper focuses on food delivery riders' job stress and investigates its relationships with both antecedents and risky riding outcomes. Method: Survey data were collected from 279 Taiwanese food delivery motorcycle riders and analyzed using hierarchical regression analysis. Results: The results show that job overload and time pressure positively impact riders' job stress, while self-efficacy slightly reduces job stress. Job stress positively leads to risky driving behavior and distraction. In addition, time pressure can strengthen the impact of job overload on job stress. Riders' risky riding attitude can also strengthen the impacts of job stress on risky riding behaviors and distraction. Conclusion: This paper advances the literature on online food delivery as well as the occupational safety improvement of food delivery riders. Specifically, this study provides insights into the job stress of food delivery motorcycle riders and the effects of job characteristics and risky behavioral consequences.

• Journal of the Korean Dietetic Association
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• v.28 no.3
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• pp.182-194
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• 2022

After the onset of the COVID-19 pandemic, there has been an explosive increase in restaurant meal delivery or takeout. The purpose of this study was to analyze the consumer perception of food safety and its influence on the purchase of delivery or takeout food from restaurants. This study, the 2020 Consumer Behavior Survey for Food (CBSF), was conducted from June 10 to August 21 2020. A total of 6,355 responses were used for the analysis. The results were as follows: First, the differences in consumer perception about food safety were analyzed according to whether they used delivery or takeout. Concern about food safety, satisfaction with dietary habits, and the ability to maintain safe dietary habits were higher in the non-user group. Except for food at home, the perception about food safety at other locations was higher in the user group. Food hazards such as antibiotics were perceived to be safer in the user group. Second, the perception of food safety affecting use of delivery or takeout was analyzed. It was found that the usage of delivery or takeout increased when the perception of the safety of home meal replacement (HMR), delivery or takeout food, and the ability to be informed about the harmful factors of agricultural products increased. The findings of this study may offer the basis for the food and food service industry to consider safety issues seriously and develop strategies to lead to feasible practices. Further, this study also supports the direction of the government toward strengthening the safety of new segments which have shown explosive growth in the COVID-19 era.

• Journal of the Korea Society of Computer and Information
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• v.24 no.8
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• pp.151-158
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• 2019

In this paper, we conducted a study to understand the impacts of safety behavior, safety and health delivery and communication, which should be managed for the establishments' safety and health control on occupational safety and health policy satisfaction to utilize that as a material for preparing policy support and preventive measures. For this purpose, we conducted a statistic analysis with 2,970 establishments, utilizing the material, "2015 Occupational Safety and Health Company Survey". As a result, in the manufacturing industry, it turned out in the establishments with more than 300 workers, safety behavior, safety and health delivery and communication of the cooperative firm of the prime contractor were high. In addition, it turned out that safety behaviors had the biggest impact on occupational safety and health policy satisfaction in the manufacturing industry and safety and health delivery and communication had the biggest impact on occupational safety and health policy satisfaction in the construction industry and other industries. As for the relationship between companies, it turned out that safety behaviors had the biggest impact on that between the parent company and a cooperative firm of a prime contractor while safety and health delivery and communication on that between the prime contractor and the subcontractor. Through the results of this study, it is necessary to build up safety and health behavior and safety and health delivery and communication systems for the characteristics of the company, and it is expected that the effect of the safety and health control will increase when policy support is made accordingly.

• Journal of the Korea Safety Management & Science
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• v.15 no.4
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• pp.145-152
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• 2013

The purpose of this study was to investigate the effect of risk awareness on injury experience in quick delivery service workers. Risk awareness has complicate characteristics such as its level of worker and worker's decision about the level of other's risk perception. Data were collected by interview survey with structured questionnaire about injury experience, risk perception, work characteristics, and socio-demographic characteristics of quick delivery service workers by cross sectional survey design in 2012. The sample size was 120 respondent of quick delivery service workers. Statistical method for this study was hierarchical logistic regression method with 3 different models using socio-demographic characteristics and work characteristics and risk perception, etc. The difference between the level of risk perception of quick delivery service and other's was statistically significant effect on the experience of injury. Especially the higher the level of risk perception of quick delivery service workers is than other's, the lower the injury experience of quick delivery service worker is. The limitation of this study can be found in survey design. The future study for investigation of mechanism of the combined effect of risk perception of quick delivery service workers and others on injury experience.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.525-532
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• 2022

Accidents at construction sites in Korea account for more than half of all industrial accidents. To solve this problem, a policy to strengthen safety education was implemented to ensure the safety of workers. However, it was analyzed that there is a high possibility of accidents because workers did not receive proper safety information for each risk factor due to general lecture-style education. In addition, statistics show that the accident status of workers with fewer years of period is high, indicating that a customized information delivery method needs to be proposed for unskilled workers with fewer years of period. Research on the importance of education has been conducted, but no information delivery method has been identified. For unskilled workers to effectively receive safety information, appropriate delivery formats (text, photos, illustrations, 4D-BIM, 360-based panorama, video, animation) were analyzed, and a new method of education was proposed. If customized safety information is provided according to this proposal, effective information delivery to unskilled workers will be possible, and it is expected to be verified in various ways.

• International Journal of Internet, Broadcasting and Communication
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• v.16 no.1
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• pp.215-225
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• 2024

This study investigated the effect of the delivery service quality of Mongolian online shopping on the customer value, customer trust, and relationship persistence intention of Mongolian consumers. Through this, the purpose of this study is to understand the priorities of the quality conditions of delivery services (accuracy, economy, information, safety, tangibility, etc.) that Mongolian consumers value. The empirical analysis results of this study are as follows. First, the effect of delivery service quality on the intention to continue the relationship showed partially significant results. In other words, economics, information, and safety, excluding accuracy and tangibility, influenced the intention to continue the relationship. Second, the effect of delivery service quality on customer value was partially significant. In other words, accuracy, economy, safety, and tangibility, excluding informativity, influenced customer value. Third, the effect of delivery service quality on customer reliability was partially significant. In other words, economics, safety, and tangibility, excluding accuracy and informativity, influenced customer reliability. Fourth, the hypothesis of customer value on customer reliability was adopted, followed by the hypothesis of customer value on relationship continuity intention. Finally, the hypothesis of customer reliability on relationship continuity intention was adopted.

• Journal of the Korea Safety Management & Science
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• v.2 no.3
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• pp.61-79
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• 2000

It is very important to delivery timely and safely items in logistics. So, the home delivery service system is introduced by many enterprises. Also, the beginning in 1990's, the rapid increase of automobile increased logistics cost and led to road stagnation. So, the railway transportation use in logistics can be considered. The railway transportation in home delivery service system can overcome the limit of transportation by land. This study evaluate railway transportation in home delivery service system by economical efficiency and timeliness.

• Journal of Environmental Health Sciences
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• v.46 no.4
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• pp.423-432
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• 2020

Objectives: In this study, we analyzed the current state of delivery containers and packages and established handling guidelines to safely transport delivery containers and packages for use in research, testing, and examination reagents. Methods: Handling guidelines were revised in such categories as maintenance of the handling facilities, storage, loading and unloading, containers and packages, transportation, etc. In addition, we analyzed the current state of domestic sales for hazardous chemicals used for research, testing, and examination reagents, and investigated the handling guidelines related to delivery transportation in the USA, EU, and Japan by chemical property. Results: There are 6,160 companies selling hazardous chemicals. Among them, the 476 companies selling reagents for use in research, testing, and examination were investigated. Total amounts handled reached 425,000 tons, contributing to 0.2% of the total. For delivery transportation, internal containers and packaging was specified for chemical properties as follows: within 1 L for flammable gas, within 5 L for flammable liquid, and within 18 L for others. In addition, the maximum size of the outer package was set within 130 cm for total length, width, and height, and no dimension of the packaging could exceed 60 cm. Sixty-four hazardous chemicals with explosiveness or acute inhalation toxicity were prohibited for delivery transportation. Conclusion: Specified handling guidelines for inner and outer containers as well as packaging were regulated for delivery transportation of hazardous chemicals used for reagents. In addition, 64 hazardous chemicals were prohibited for delivery transportation. These are designed to prevent transportation accidents involving hazardous chemicals for reagents and thus protect the safety and health of transporters who handle hazardous chemicals.