• Asia Marketing Journal
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• 제18권2호
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• pp.1-23
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• 2016

People receive support from others to solve problems that are difficult to solve on their own. During service encounters, customers also receive help from other customers. Inter-customer helping is a type of Customer Citizenship Behavior (CCB), which has become more prevalent with increased use of self-service technologies (SSTs). However, not all helps are created equal. The current research investigates the effects of the two types of help, autonomy- and dependency-oriented help during service encounters. Autonomy-oriented help refers to a partial hint to the problem, whereas dependency-oriented help refers to the full solution to the problem. Through experimental studies, we provide evidence that depending on the types of help received during service encounters, customers show different levels of satisfaction toward the firm. The results from Studies 1A and 1B show that autonomy- (vs. dependency-) oriented help leads to higher customer satisfaction. In addition, the current research demonstrates the mechanism for such effect. The results from Study 2 show that the relationship between the types of help and customer satisfaction is mediated by instrumentality and anxiety, which represent cognitive and affective paths respectively.

• International Journal of Computer Science & Network Security
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• 제22권1호
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• pp.358-366
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• 2022

The article considers current information technologies in the organization of educational work in secondary schools in Great Britain. The forms and types of organization of educational work in secondary schools of Great Britain with the help of modern information technologies are covered. The purposes of education with the help of modern information technologies are singled out. Mental, physical, labor, moral, aesthetic and other types of education, merged in a holistic educational process, provide an opportunity to achieve the main goal - the formation of a comprehensive and harmoniously developed personality. All forms of educational work have their pedagogical significance, and each of them is valuable in the process of education. Democratization and partnership development are the leading principles of education in British schools at the present stage; multiculturalism and student independence. This is the ability to promote the role of different types of education, such as: labor, moral, legal, religious, family, environmental, aesthetic, civic, physical, mental education, which is now possible with the help of current information technology. The article considers current information technologies in the organization of educational work in secondary schools in Great Britain. The forms and types of organization of educational work in secondary schools of Great Britain with the help of modern information technologies are covered. The purposes of education with the help of modern information technologies are singled out. Mental, physical, labor, moral, aesthetic and other types of education, merged in a holistic educational process, provide an opportunity to achieve the main goal - the formation of a comprehensive and harmoniously developed personality. All forms of educational work have their pedagogical significance, and each of them is valuable in the process of education. Democratization and partnership development are the leading principles of education in British schools at the present stage; multiculturalism and student independence. This is the ability to promote the role of different types of education, such as: labor, moral, legal, religious, family, environmental, aesthetic, civic, physical, mental education, which is now possible with the help of current information technology.

• 대한수학교육학회지:학교수학
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• 제1권2호
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• pp.555-569
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• 1999

The graph unit(chapter) is a good example of a topic in elementary school mathematics for which computer use can be incorporated as part of the instruction. Teaching graph can be facilitated by using the graphing utilities of computers, which make it possible to observe the property of many types of graphs. This study was concerned with utilizing an educational software Graphers as an instructional tool in teaching to help young students gain a better understanding of graph concepts. For this purpose, three types of instructional activities using Graphers were shown in the paper. Graphers is a data-gathering tool for creating pictorial data chosen from several data sets. They can represent their data on a table or with six types of graphs such as Pictograph, Bar Graph, Line Graph, Circle Graph, Grid Plot and Loops. They help students to select the graph(s) which are the most appropriate for the purpose of analyzing data while comparing various types of graphs. They also let them modify or change graphs, such as adding grid lines, changing the axis scale, or adding title and labels. Eventually, students have a chance to interpret graphs meaningfully and in their own way.

• 아동학회지
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• 제15권2호
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• pp.3-19
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• 1994

The purpose of this study was to investigate adolescents' coping strategies to various stressors, and to examine factors that related to their coping strategies. The subjects of the study were 355 middle school and 398 high school students. Adolescents' coping strategy was examined with a revision of the Family Crisis Oriented Personal Scale (McCubbin, Olson, & Larson, 1982). Quality of life was measured by an 11-item scale selected from Quality of Life (Olson & Barnes, 1982) in the areas of family, friend, relationship with relatives, and health and community. Parent-adolescent communication was divided into two dimensions of open communication and problem communication, using Parent-Adolescent Communication(Barnes & Olson, 1982). A measure of the self-esteem of adolescents was obtained by using selected items from the Self-Esteem Inventory(Coopersmith, 1967) and Self-Esteem Scale (Rosenberg, 1965). Five types of coping strategies were found. These are "help from relatives/neighbors", "help from families", "self-help", "help from friends", and "help from religion". Hierarchical regression analyses were conducted to examine significant predictor variables for adolescents' coping strategies. Sex, age, quality of parent-adolescent communication, family cohesion and adaptability, religion, and self-esteem were found important in predicting the types of coping strategies by adolescents.

• 동서간호학연구지
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• 제19권2호
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• pp.78-87
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• 2013

Purpose: This study has investigated experience of middle aged women who attended a self help group to overcome midlife crisis. Methods: To analyze types of experience that middle aged women attending the self help group went through to overcome midlife crisis, Q-methodology has been used. The 32 selected Q-samples from each of 27 subjects were classified into a shape of normal distribution using a 9-point scale. The collected data were analyzed using a QUANL PC program. The 38 selected Q-samples from each of 27 subjects were classified into a shape of normal distribution using a 9-point scale. The collected data were analyzed using a QUANL PC program. Results: The types of experience were classified into four categories; Type I (attempt to change), Type II (devoted to my role), Type III (tolerance and acceptance) and Type IV (role as a senior citizen). Conclusion: This study is significant in that it has attempted to analyze the approach and usefulness of a self-help group program. It is suggestive that a local society support group may be necessary to help people with midlife crisis and further studies for nursing intervention and strategic development are required.

• 대한가정학회지
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• 제49권7호
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• pp.1-11
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• 2011

This study identified the use types of a home help service and the level of service quality and reviewed the extent of their effects on consumer satisfaction. As a result of measuring the service quality in terms of support, assurance, reliability, empathy and responsiveness, a high overall reliability was demonstrated in the service. The consumer satisfaction with the home help service was discovered as being high, in general. Meanwhile, with the female research participants, the lower the service fee was perceived to be, the higher the consumer satisfaction. The quality assessment items concerning support and reliability were found to be important variables which were influential on consumer satisfaction. Therefore, it has been shown to be imperative to prepare political alternatives regarding the development of the service standard in order to protect user's rights, offer relevant information, and ensure reliability in the home help service.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제16권1호
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• pp.55-63
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• 2010

The study was initially designed to look into the soon-to-be senior citizens' preferences for the life after retirement in aging society. Its outcomes are to be contributed to grading up the quality of housing culture through examining the expected changes of housing types in the future. The increasing number of the soon-to-be senior citizens becomes leading subjects in information, culture and consumption areas. Therefore it is significant to present a model of housing types for those citizens by analyzing their preferred residence after retirement. To complete those objectives, a set of questionnaires concerning sex, age, district, education and income of those subjects in 40's-50's, who are expected to be more than 20 percent of national population by 2030, were collected and analyzed to find out their preferences over housing types, residential welfare facilities, and co-housing. The results show that the preferences over the residential welfare facilities and co-housing for those who are able to move for themselves are low, while the preferences over single-unit houses in the suburbs within 2 hours from a city are very high. Preferences for apartments in the urban areas are high for those with high income and education. In contrast preferences for life in their hometowns are high for those whose income and education are relatively low. Most of those with some difficulties in moving for themselves want to get help with welfare facilities for the elderly people. And the preferences of those who want to receive help from assistants are different from those preferring to get help from their offsprings, which tells a need for further study of the convertible housing types according to their family members.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2008년도 추계학술대회 논문집
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• pp.1056-1064
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• 2008

It is estimated that the running of locally-developed next generation High Speed Trains with maximum speed of 400km/h will help to deteriorate track components. It was presented rail defect coding system in UIC 712R includes the definitions of damage types of rail, maintenance procedures, and etc to detect and maintain. It is necessary to make a track maintenance manual determining track maintenance periods using the standardization of damage types of track components such as: sleeper, fastener, elastic pad. In this paper, the damage types of high speed track components are investigated by referring domestic and foreign literatures. And then the damage types of rail given in UIC 712R is reclassified more particularly and classified damage types of track components using internal high speed railway. In conclusion, this paper suggests standardization for damage types of track components on internal high speed railway.

• 산업경영시스템학회지
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• 제22권50호
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• pp.323-332
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• 1999

In physiognomy, people's personality are judged by their types and features of the face, in Oriental medicine, types of the face is an important factor to judge whether one is falling ill or not. With the help of this kind of idea, we can assume that customers' preferences for automobile are different depending on their types and features of the face, and that it is also the case with their purchasing purpose. In addition, we think we can apply this physiognomical concept to marketing. The purpose of this study is analyzing people's difference of considering factors when buying automobiles and purchasing purpose according to their different types and features of the face. As a result, considering factors and purchasing purpose are different in proportion to sex, age, types and features of the face. When several more studies related to this study are performed, we expect that this study will be applied to marketing.

• 한국주거학회논문집
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• 제25권4호
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• pp.101-110
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• 2014

This study is to suggest design types and to identify design characteristics of traditional style public buildings. Since the types of such buildings became very diverse recently, proper classification criteria is essential for future design and evaluation. The demand for such buildings is continuously increasing, but the types of design is very varied; thus it seems important to identify the present design conditions, and to be able to suggest desirable directions for better designs. The research analyzes 31 examples of public buildings in Gwangju Metropolitan City and South Jeolla Province, where there are large number of traditional style public buildings than anywhere else in Korea, and tried to analyzed site plan, elevation, space, details and organizes Design types. This study can help to roughly identify the problems of existing design as well as to suggest improvements in the future design.