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The Study on the Common Definition of Knowledge and its Development Relation -Focused on the General Information Systems, Knowledge Management, DSS and EIS-

지식의 공통적 정의와 발전적 연관 관계에 관한 연구 -일반적 정보시스템과 지식경영, DSS, EIS를 중심으로-

  • 노정란 (성균관대학교, 서울여자대학교 문헌정보학과, 한국자산관리공사 지식정보부)
  • Published : 2004.06.01

Abstract

The purpose of this study is to review the established research practices and managerial methods on the range of Knowledge that have been independently studied from the conventional information system (libraries) and the managerial information system (MIS, DSS and EIS) within the quantitative and the non-quantitative perspective. The information systems were developed through their own purpose since the 1950s and these days the corporate environments have become integrated due to the rapid creation and expansion of information. Therefore, to make fast decisions in this situation it is appropriate that these two systems, Library and the managerial information system, should be dealt within the same category. In other words, not only the quantitative data that become main sources of DSS or EIS, but also the qualitative data such as the text documents, video and audio data, which have been managed in the libraries and information centers and not extracted from the former, can be used as the new knowledge source. Also BSS/EIS can provide the splendid infrastructure for Knowledge Management(KM) while libraries/information centers manage the comprehensive range of explicit and tacit knowledge, which can be a facilitator or main driver for KM.

이 글은 지식의 범주를 계량, 비계량의 관점에서 일반 정보 시스템(도서관)과 경영정보시스템(MIS, DSS, EIS)으로 분리되어 연구되어 오던 종래의 연구 관행과 관리 방안에 대하여 재고해 보는데 그 목적을 둔다. 1950년대 이후 각기 별개의 목적으로 발전되어 온 정보 시스템들은 기업의 경영환경이 내ㆍ외부가 통합되고, 정보통신이 급격히 발달되며 정보의 생성과 전파 속도가 급속히 빨라지고 있는 상황에서 빠른 의사결정을 위해서는 동일한 지식의 범주에서 다루는 것이 보다 바람직할 것이다. 즉, DSS나 EIS에서도 모델 추론을 위하여 계량 정보원뿐만 아니라 전통적으로 도서관 또는 정보센터에서 주로 관리해 오고 있는 텍스트 도큐먼트, 비디오, 오디오 등으로부터도 계량정보에서 추출될 수 없는 지식원으로서 활용해야 한다. 또한 DSS나 EIS는 지식경영을 달성하는 훌륭한 인프라를 제공하며, 도서관 또는 정보센터의 관리 대상 지식은 이미 형식지 또는 암묵지로 구분되어 있지 않은 포괄적 범위의 지식으로서 지식경영의 촉진제 또는 주체기관의 역할을 할 수 있다.

Keywords

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