DOI QR코드

DOI QR Code

NPD (New Product Development) Structural Features for Successful Product Proliferation

제품 다양성의 활성화를 위한 신제품 개발 조직의 구조적 특성

  • 김정윤 (한국신용정보(주) 전략기획본부) ;
  • 한주희 (중앙대학교 상경학부)
  • Published : 2009.11.30

Abstract

The aim of the current study is to look at the mediating effects of structural features (i.e. decentralization, formalization, and specialization) on the relationship between product variety and the performance of product family. This study investigates the impact of decentralization and formalization for platform and derivative projects separately and in the context of the performance of the product family as a whole, as opposed to individual projects. In addition to relationships between people and groups, the current study considers physical element of an organization such as geographical location in which business tasks are conducted. The current study focuses on spatial differentiation which refers to the number of different sites or locations operated by an organization. Based on a cross-industry sample of 103 Korean manufacturers, this study examines the role of organizational structure features in which firms successfully increase product variety. The study examines that formalization in platform projects and decentralization in derivative projects enhance high variety firms' product family performance. The study finds significant mediating effect of spatial proximity on the relationship between product variety and product family performance.

본 연구는 성공적으로 제품 다양성을 증가시키기 위한 신제품 개발 조직의 특성을 분석하는 데 있다. 본 연구는 플랫폼 및 파생제품 개발을 위한 조직의 구조적 특성을 개별적으로 고려하여, 제품군 (product family) 전체의 성과에 미치는 영향을 분석하고자 한다. 본 연구에서는, 조직 내 구성원 및 그룹간의 관계를 규정짓는 3가지 요인(분권화, 공식화, 전문화)과 함께, 개발 관련 조직 간 공간적 근접성 (spatial proximity)을 조직의 구조적 특성을 파악하는 요인으로 사용하고자 한다. 본 연구는 국내 103개 제조업체로부터 수집한 설문응답 분석에 기초하였다. 조직 구조적 특성은 기업의 제품 다양성 정도와 신제품 개발 성과 간의 관계를 매개하는 것으로 나타났다. 특히 본 연구결과는 기존 신제품 개발 조직 연구와 상반되는 몇 가지 결과를 보고 주고 있다. 제품 다양성을 증가시키는 기업에게 있어, 플랫폼 제품 개발 과정의 공식화 및 파생 제품 개발과정의 분권화는 제품군 전체의 성과를 향상시켜 준다. 본 연구는 개발 조직의 공간적 근접성이 성공적으로 제품 다양성을 증가시키는 데 중요한 조직요소라는 것을 증명하였다.

Keywords

References

  1. Baron, Reuben M. and Kenny, David A., "The moderator-mediator variable distinction in social psychological research", Journal of personality and social psychology, Vol. 51, No. 6, pp.1173-1182, 1986. https://doi.org/10.1037/0022-3514.51.6.1173
  2. Bayus, B. L. and Putsis, W. P., "Product proliferation: an empirical analysis of product line determinants and market outcomes", Marketing Science, Vol. 18, No. 2, pp. 137-153, 1999. https://doi.org/10.1287/mksc.18.2.137
  3. Child, John., "Organization structure and strategies of control: a replication of the Aston study.", Administrative Science Quarterly, Vol.17, pp.163-177, 1972. https://doi.org/10.2307/2393951
  4. Christiansen, John K. and Varnes, Claus J., "Formal rules in product development: sensemaking of structured approaches", Journal of Product Innovation Management, Vol.26, No.5, pp.502-519, 2009. https://doi.org/10.1111/j.1540-5885.2009.00677.x
  5. Chryssochodis, G. M. and Wong, Veronica, "Customization of product technology and international new product success: Mediating effects of new product development and rollout timeliness", Journal of Product Innovation Management, Vol. 17, No. 4 pp. 268-285, 2000. https://doi.org/10.1016/S0737-6782(00)00045-X
  6. Clark, Kim B. and Fujimoto, T., Product Development Performance: Strategy, Organization, and Management in The World Auto Industry, Harvard Business School Press, Boston, 1991.
  7. Cooper, R. G. and Kleinschmidt, E. J., "Benchmarking the firm's critical success factors in new product development", Journal of Product Innovation Management, Vol.12, No.5, pp.374-394, 1995. https://doi.org/10.1016/0737-6782(95)00059-3
  8. Darroch, J., "Drucker on marketing: an interview with Peter Drucker", Journal of the Academy Marketing Science, Vol.37, pp.8-11, 2009. https://doi.org/10.1007/s11747-008-0111-3
  9. Datar, Srikant, Jordan, Clark, Kerkre, Sunder, Rajiv, Surendra and Srinivasan, Kannan., "New product development structures and time-to-market", Management Science, Vol.43, No.3, pp.452-464, 1997. https://doi.org/10.1287/mnsc.43.4.452
  10. DeVellis, R. F.. Scale Development: Theory and Application. Applied Social Research Methods Series, 26, California: Sage Publication Inc, 1991.
  11. Dewar, Robert D. and Dutton, Jane E., "The adoption of radical and incremental innovations and empirical analysis", Management Science, Vol.32, No.11, pp.1422-1433, 1986. https://doi.org/10.1287/mnsc.32.11.1422
  12. Fisher, Marshall L. and Ittner, Christopher D., "The impact of product variety on automobile assembly operations: empirical evidence and simulation analysis", Management Science, Vol.45, No.6, pp.771-781, 1999. https://doi.org/10.1287/mnsc.45.6.771
  13. Griffin, A. and Page, A. L, "PDMA success measurement project: recommended measures for product development and failure", Journal of Product Innovation Management, Vol.13, No.6, pp.478-496, 1996. https://doi.org/10.1016/S0737-6782(96)00052-5
  14. Gupta, Ashok, Raj, S. P. and Wilemon, David., "A model for studying R&D-marketing interface in the product innovation process", Journal of Marketing, Vol.50, pp.7-17, 1986.
  15. Ittner, C. D. and Larcker, D. F., "Product development cycle time and organizational performance", Journal of Marketing Research, Vol.34, pp.13-23,1997. https://doi.org/10.2307/3152061
  16. Jaworski, B. J. and Kohli, A. K., "An examination of collaboration in high-technology new product development process", Journal of Product Innovation Management, Vol.15, No.3, pp. 237-254, 1998. https://doi.org/10.1016/S0737-6782(97)00080-5
  17. Jiao, Jianxin, Simpson, Timothy W. and Siddique, Zahed., "Product family design and platform-based product development: a state-of-the-art review", Journal of Intelligent Manufacturing, Vol.18, No.1, pp.5-29, 2007. https://doi.org/10.1007/s10845-007-0003-2
  18. John, G. and Martin, J., "Effects of organizational structure of marketing planning on credibility and utilization of plan output", Journal of Marketing Research Vol.21, pp.170-183, 1984. https://doi.org/10.2307/3151699
  19. Kekre, S. and Srinivasan, K., "Broader product line: a necessity to achieve success", Management Science, Vol.36, No.10, pp.1216-1231, 1990. https://doi.org/10.1287/mnsc.36.10.1216
  20. Kessler, E. H. and Chakrabarti, A. K., "Speeding up the pace of new product development", Journal of Product Innovation Management, Vol.16, No.3, pp.231-247, 1999. https://doi.org/10.1016/S0737-6782(98)00048-4
  21. Liker, Jeffrey K., Collins, Paul D. and Hull, Frank M., "Flexibility and standardization: test of a contingency model of product design-manufacturing integration", Journal of Product Innovation Management, Vol.16, No.3, pp.248-267, 1999. https://doi.org/10.1016/S0737-6782(98)00049-6
  22. MacDuffie, John Paul, Sethuraman, Kannan, and Fisher Marshall L., "Product variety and manufacturing performance: evidence from the integration automotive assemble plant study", Management Science, Vol.42, No.3, pp.350-369, 1996. https://doi.org/10.1287/mnsc.42.3.350
  23. Meyer, Marshall W., Structure, Symbols, and Systems: Readings on Organizational Behaviour, Boston: Little, Brownand Company, 1971.
  24. Meyer, M. H., Tertzakian, P. and Utterback, James M., "The product family and the dynamics of core capability", Sloan Management Review, Vol.34, No.3, pp.29-47, 1993.
  25. Meyer, M. H., Tertzakian, P. and Utterback, J. M., "Metrics for managing research and development in the context to the product family", Management Science, Vol.43, No.1, pp.88-111, 1997. https://doi.org/10.1287/mnsc.43.1.88
  26. Miller, G. A. and Conaty. Joseph., "Differentiation in organizations: replication and cumulation", Social Forces, Vol.59, No.1, pp.265-274, 1980. https://doi.org/10.2307/2577844
  27. Olson, E. M., Walker, O. C., Jr. and Ruekert, R. W., "Organizing for effective new product development: the moderating role of product innovativeness", Journal of Marketing, Vol.59, No.1, pp.48-62, 1995. https://doi.org/10.2307/1252014
  28. Pine, B. J., Mass Customization: The New Frontier Business Competition, Harvard Business School Press, Boston, 1993.
  29. Pugh, D. S., Hickson, D., Hinings, C. R. and Tuner, C., "Dimensions of organization structure", Administrative Science Quarterly, Vol.13, pp.65-105, 1968. https://doi.org/10.2307/2391262
  30. Rafii, Farshad and Perkins, Sam., "Cross-functional integration: moving beyond physical co-location", Design Management Journal, summer, pp.62-68, 1995.
  31. Ruekert, R. W., Walker, Orville C., Jr. and Roering, Kenneth J., "The organization of marketing activities: a contingency theory of structure and performance", Journal of Marketing, Vol.49, pp.13-25, 1985. https://doi.org/10.2307/1251172
  32. Sanderson, Susan W. and Uzumeri, Mustafa V., "Managing product families: The case of the Sony Walkman", Research Policy, Vol.24 No.5, pp.761-782, 1995. https://doi.org/10.1016/0048-7333(94)00797-B
  33. Schmidt, Jeffrey R., Sarangee, Kumar R., and Montoya, Mitzi M., "Exploring new product development project review practices", Journal of Product Innovation Management, Vol.26, No.5, pp.520-535, 2009. https://doi.org/10.1111/j.1540-5885.2009.00678.x
  34. Sobel, M. E., "Asymptotic confidence intervals for indirect effects in structural equation models", In S. Leinhart(ed.), Sociological Methodology, SanFrancisco: Jossey-Bass, pp.290-312, 1982.
  35. Song, Michael, Berends, Hans, van der Bij Hans and Weggeman, Mathieu, "The Effect of IT and Co-location on Knowledge Dissemination", Journal of Product Innovation Management, Vol.24, No.1, pp.52-68, 2006.
  36. Sundgren, Niklas., "Introduction interface management in new product family development", Journal of Product Innovation Management, Vol.16, No.1, pp.40-51, 1999. https://doi.org/10.1016/S0737-6782(98)00035-6
  37. Tatikonda, Mohan V., "An empirical study of platform and derivative product development projects", Journal of Product Innovation Management, Vol.16, No.1, pp.3-26, 1999. https://doi.org/10.1016/S0737-6782(98)00038-1
  38. Venkatraman, N., "The concept of fit in strategy research: toward verbal and statistical correspondecorres Academy of Management Review, Vol.14, No.3, pp.423-444, 1989.
  39. Walker, Orveille. C. Jr. and Ruekert, R. W., "Marketing's role in the implementation of business strategies: a critical review and cenceptual framework", Journal of Marketing, Vol.51, pp.15-33, 1987. https://doi.org/10.2307/1251645