DOI QR코드

DOI QR Code

A Study on Logistics Information System Integration: in case of Korea Post

물류정보시스템 통합에 관한 연구 : 한국우정사업본부의 사례를 중심으로

  • Published : 2009.03.31

Abstract

In this paper, we analyze process of implementing and successful enabler of Postal Logistics Integrated Information Systems(PostNet) through a case study on Korea Post. PostNet was integrated by considering contingently organizational integration (organizational structure redesign), strategical integration (business process reengineering), and technical integration(data integration, application integration, and integrated platform implementation). And also integration was implemented for supporting three aspects. PostNet has implication for advanced integration with business mission and operational efficiency by comparing integration with physical level and hardware level. Korea Post has the biggest logistics network, organization, and service in logistics industry area. The results of this paper will suggest theoretical framework for the future information system integration, and will be utilized as a practical guideline for the information system integration.

본 연구는 한국우정의 우편물류통합정보시스템(PostNet)의 구축 사례를 통하여 정보시스템 통합의 단계별 추진과정과 성공적인 실행동인을 살펴보고자 하는데 그 목적이 있다. PostNet은 조직상의 통합(조직구조 개편), 전략적 통합(업무처리절차 재설계), 기술적 통합(데이터통합, 어플리케이션통합, 통합플렛폼 구축)을 상황적으로 고려하여 정보시스템 통합을 수행하였다. 또한 통합과정에서 세 가지 측면의 통합을 목적에 맞게 연계되도록 구현하였다. PostNet은 기존에 물리적 통합 및 하드웨어 통합의 단계에 머물러 있던 정보시스템 통합의 수준을 경영 목표, 운영 목표와 일치시키도록 진일보시켰다는데 큰 의의가 있다. 한국우정은 물류산업 내에서 최대의 물류망, 조직 서비스를 보유하고 있다 따라서 본 논문의 결과는 향후 정보시스템 통합의 이론적 근거의 틀을 제시할 뿐 아니라 특히 물류시스템 통합에 대한 가이드라인으로 활용될 수 있을 것이다.

Keywords

References

  1. Baron et al, "Web-Based E-catalog Systems in B2B Procurement," Communications of ACM, 43(5), pp. 93-100, 2000. https://doi.org/10.1145/332833.332845
  2. Brancheau, Janz & Wetherbe, "Key Issues in Information System Management: 1994-1995 SIM Delphi Results." MIS Quarterly, 20(2), pp. 225-242, 1996. https://doi.org/10.2307/249479
  3. Davenport, T. H., "Putting the enterprise into the enterprise system," Harvard Business Review July-August, pp. 121-131, 1998.
  4. Earl, M. J., "Management Strategies for Information Technology" Prentice-Hall, Hemel Hempstead, 1989.
  5. Galliers, R. D., "Towards A Flexible Information Architecture: Integrating Business Strategies, Information Systems Strategies and Business Process Redesign," Journal of Information Systems 3, pp. 199 - 213, 1993. https://doi.org/10.1111/j.1365-2575.1993.tb00125.x
  6. Gokhale et al., "Applying Model-Integrated Computing to Component Middle and Enterprise Application," Communications of ACM, 45(10). pp. 65-70, 2002. https://doi.org/10.1145/508448.508449
  7. Goodhue, Dale L., Wybo, Michael D. and Kirsch, Laurie J., "The Impact of Data Integration on The Costs and Benefits of Information Systems," MIS Quarterly, 16(3), pp. 293-311,1992.
  8. Grover et al., "The Implementation of BPR," Journal of MIS, 12(1), pp. 109-144, 1995
  9. Grover, Teng & Fiedler, "Information Technology Enabled Business Process Redesign: An Integrated Planning Framework," Omega, 21(4), pp. 433-447, 1993. https://doi.org/10.1016/0305-0483(93)90076-W
  10. Heimbigner, McLeod, "A Federated Architecture for Information Management," ACM Transactions on Information Systems (TOIS), 3(3), pp. 253-278, 1985. https://doi.org/10.1145/4229.4233
  11. Jaeyoung Kim, Yoojung kim, Jongsoo yoon, "The Relationship of Organizational Factors and e-Government Performance," Journal of The Korea Society of Computer and Information, 13(7), pp. 257-267, 2008.
  12. Johannesson & Perjons, "Design Principles for Process Modeling in Enterprise Application Integration," Information Systems, 26, pp. 165-184, 2001. https://doi.org/10.1016/S0306-4379(01)00015-1
  13. Krovi et al., "Information Flow Parameters for Managing Organizational Processes," Communications of ACM, 46(2), pp. 77-82, 2003. https://doi.org/10.1145/606272.606277
  14. Lee, Siau & Hong, "Enterprise Integration with ERP and EAI," Communications of ACM, 46(2), pp. 54-60, 2003 https://doi.org/10.1145/606272.606273
  15. Litwin, W., Mark, L., & Roussopoulos, N., "Interoperability of Multiple Autonomous Databases," ACM Computing Surveys, 22(3), pp. 267-293, 1990. https://doi.org/10.1145/96602.96608
  16. March et al., "Research Commentary: An Agenda for Information Technology Research in Heterogeneous and Distributed Environments," Information Systems Research, 11(4), pp. 327-341, 2002. https://doi.org/10.1287/isre.11.4.327.11873
  17. Martin, J., "Information Engineering," Savant Research Studies, Carnforth, Lancashire, UK, 1986.
  18. McLeod, JR., "Systems Theory and Information Resources Management: Integrating Key Concepts," Information Resources Management Journal, 8(2), pp. 5-14, 1995.
  19. MIC, "White paper 2002 on Information & Communication," 2002.
  20. NCA, "Guideline for System Integration Procedure," 2001.
  21. Nemati, H. R., Barko, C. D., Moosa, A., (2003), "E-CRM Analytics: The Role of Data Integration," Journal of Electronic Commerce in Organizations, 1(3), pp. 73-89, 2003. https://doi.org/10.4018/jeco.2003070104
  22. Nolan, Richard. (1973), "Managing The Computer Resource:A Stage Hypotesis," Harvard Business Review, 16(4), pp. 399-405, 1973
  23. Nolan, Richard, "Managing The Crisis In Data Processing," Harvard Business Review, 57(2), pp. 115-126, 1979.
  24. Oracle, "Oracle9i Application Server Integration," 2003.
  25. Porter, M. E., "Strategy and The Internet," Harvard Business Review, pp. 63-78, Mar. 2001.
  26. Sutherland & Heuvel, "Enterprise Application Integration and Complex Adaptive Systems," Communications of ACM, 45(10), pp. 59-64, 2002.
  27. Wainwright, David & Waring, Teresa, "Three domains for implementing integrated information systems: redressing the balance between technology, strategic and organizational analysis," International Journal of Information Management, 24, pp. 329-346, 2004. https://doi.org/10.1016/j.ijinfomgt.2004.04.001
  28. Ward, J. and Peppard, J., Strategic planning for information systems, Wiley, New York, 2002.
  29. Waring, Teresa and Wainwright, David, "Interpreting Integration with respect to information systems in organizations Image, theory and reality," Journal of Information Technology, 15, pp. 131-148, 2000. https://doi.org/10.1080/026839600344320
  30. Yang & Papazoglou, " Interoperation Support for Electronic Business," Communications of ACM, 43(6), pp. 39-47, 2000. https://doi.org/10.1145/336460.336473