Journal of dental hygiene science (치위생과학회지)

The Korean Society of Dental Hygiene Science (한국치위생과학회)
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Factors of Influencing Satisfaction with Orthodontic Treatment in Orthodontic Patients

치열교정치료시 교정환자의 만족도에 영향을 미치는 요인

  • Lee, Ka-Yean (Department of Dental Hygiene, Choonhae Health College) ;
  • Go, Eun-Jeong (Department of Dental Hygiene, Jinju Health College)
  • Received : 2010.03.02
  • Accepted : 2010.04.16
  • Published : 2010.04.30
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Abstract

The purpose of this study was to research into the satisfaction with orthodontic treatment and the psychologically satisfactory condition to be expected, and to offer information in order to enhance medical-treatment service, by surveying the influential factors upon satisfaction with treatment targeting patients who receive orthodontic treatment. Targeting 382 patients who are under treatment at S dental clinic in Gyeonggi Province, B dental clinic in Daegu Metropolitan City, and Y dental clinic in Busan Metropolitan City, which specialize in orthodontic treatment, it carried out the direct interview survey of using the structured questionnaire from January 20, 2009 to February 28. The collected data was analyzed by using SPSSWIN 17.0 K. The following conclusions were obtained. 1. In the satisfaction with orthodontic treatment according to aesthetic factor, the group with bad aesthetic health condition was higher than the group with good health condition(p<0.05). As for the factor of tooth alignment, a case of good health condition was indicated to have higher(p<0.05) satisfaction than a case of being bad. 2. As for satisfaction according to necessity for orthodontic treatment, the satisfaction was high in a case of recognizing necessity much and of understanding medical-treatment contents much, and in a case of being well adjusted to the progression of orthodontic treatment. As for a psychological change after orthodontic treatment, the satisfaction was high in a case with a positive change(p<0.001). 3. The factors of influencing satisfaction with orthodontic treatment had significant influence in order of necessity for orthodontic treatment(p<0.001), adjustment to progression of orthodontic treatment(p<0.001), psychological change after orthodontic treatment(p<0.01), expectation level of dental health after orthodontic treatment(p<0.01), and understanding about treatment contents(p<0.01). As a result of research, the satisfaction with orthodontic treatment in patients with orthodontics is indicated to be relatively high. Thus, the careful consideration is considered to be probably necessary on qualitative part in medical treatment and on patients' expectation by grasping patents' mentally psychological condition.

본 연구는 치열교정치료를 받는 환자를 대상으로 치료 만족도 영향 요인을 조사하여 기대하는 치료만족도와 심리적 만족상태에 관하여 연구하고 진료서비스 향상을 위한 정보를 제공하고자 2009년 1월 20일부터 2월 28일까지 치열교정치료를 전문으로 하는 경기도 S치과의원, 대구광역시 B치과의원, 부산광역시 Y치과의원에서 치료 중인 382명의 환자와 보호자를 대상으로 구조화된 설문지를 이용한 직접면담조사를 실시하였다. 수집된 자료는 SPSS WIN 17.0K를 이용하여 분석하여 다음과 같은 결론을 얻었다. 1. 심미적(미용) 요인에 따른 교정치료의 만족도는 심미적 건강상태가 나쁜 집단이 4.07점으로 건강상태가 좋은 집단보다 높았으며(p<0.05), 치아배열 요인에 따라서도 건강상태가 좋은 경우가 4.04점으로 나쁜 경우의 3.93점보다 만족도가 높은 것으로 나타났다(p<0.05). 2. 교정치료의 필요성에 따른 만족도는 필요성을 많이 인식하고, 진료 내용의 이해도 많은 경우, 교정치료 진행 과정의 적응을 잘하고 있는 경우에 만족도가 높았으며, 교정 치료 후 심리적 변화는 긍정적으로 변한 경우 만족도가 높았다(p<0.001). 3. 교정치료 만족도에 영향을 미치는 요인은 교정치료의 필요성(p<0.001), 교정치료 진행 과정 적응(p<0.001), 교정 치료 후 심리적 변화(p<0.01), 교정치료 후 치아 건강 기대정도(p<0.01), 진료 내용에 대한 이해(p<0.01)의 순으로 유의한 영향을 미치고 있었다. 이러한 연구결과로 치열교정환자의 교정치료의 만족도는 비교적 높은 것으로 나타나므로 환자의 정신심리상태를 파악하여 진료의 질적인 부분과 환자의 기대부분에 세심한 배려가 필요할 것으로 사료된다.

Keywords

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