Journal of the Korean Society for Railway (한국철도학회논문집)

The Korean Society for Railway (한국철도학회)
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The Effects of Interaction between Personality and Job Stress on Job Satisfaction: The Comparison between Accidents-laden and Accidents-free Train Drivers

성격과 직무스트레스의 상호작용이 직무만족에 미치는 영향: 사고경험 기관사와 무사고 기관사의 비교

  • 신택현 (서울과학기술대학교 공과대학 산업정보시스템) ;
  • 송성태 (한국철도시설공단 수도권본부 시설운영사업단)
  • Received : 2011.07.27
  • Accepted : 2011.09.06
  • Published : 2011.10.26
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Abstract

The purpose of this article is to find out and analyze the diverse factors that are incurring stress to the railway drivers, and to depict the moderating effects of personality factors(Locus of Control, Self-Efficacy, and Organization-Based Self Esteem) on the causal relationship between job stressors and job satisfaction in two groups(drivers who experienced accidents and drivers who did not). To attain this purpose, the 212 questionnaires received from the drivers of KORAIL, Seoul Metro, and Seoul Metropolitan Rapid Transit. Most crucial finding was that certain aspects of a driver's personalities measured by locus of control, self-efficacy, and organization-based self esteem showed significant moderating effects in predicting the level of job satisfaction, job stress and accidents. This result implies that the drastic testing of personality factors is so important when staffing drivers in the future.

본 연구는 철도기관사를 대상으로 성격특성 요인인 자기효능감, 내적통제위치, 그리고 조직기반 자긍심이 직무스트레스, 직무만족 및 사고와 어떤 관련이 있는지 살펴보는데 주된 목적을 두고 수행되었다. 현직기관사 212명의 설문에 대해 통계분석을 행한 결과, 무사고 기관사의 경우 성격요인이 직무스트레스 요인과의 상호작용을 통해 직무만족을 높이거나 낮추는 유의한 조절작용을 수행한다는 사실이 검증되었다. 이는 사고경험자와 무사고자 간에 성격요인이 일정한 설명력을 지니는 판별변수라는 사실을 의미하는 것으로 향후 기관사의 선발과정에서 성격요인의 철저한 검증이 그만큼 중요함을 시사하는 부분이다.

Keywords

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