DOI QR코드

DOI QR Code

Effects of the Education Service Quality of Beauty Educational Institutions on Re-Registration

미용관련교육기관의 교육서비스 품질이 재등록 의도에 미치는 영향

  • 이경희 (호서대학교 뷰티디자인학과) ;
  • 안종숙 (호서대학교 뷰티디자인학과)
  • Received : 2014.07.26
  • Accepted : 2014.09.19
  • Published : 2014.09.30

Abstract

Everyone has the desire to be well shaped. Modern people in the $21^{st}$ century utilize their external appearance as a tool to express their personalities and social activities for the improvement of cultural life and the acceleration of information transfer. The expression of beauty is a method of communication from the view point of creation in addition to the exchange of meaning & value, and it has become a method of image transfer due to the increased desire for a better appearance. The beauty industry was established in 1948 by the execution of the 1st hairdresser's license test, and has been developed in full scale through the enactment of the public health control act. Therefore, beauty education is currently qualitatively and quantitatively developed, and the educational role of the beauty institute has expanded to include training beauty professionals. Private beauty institutes provide students with beauty related education in preparation for the national technical qualification examinations or private beauty association tests. These beauty education opportunities enable aspiring beauticians to attend various beauty competition events and acquire a sense of accomplishment. The purpose of this study was to determine how the quality of the beauty educational institutes affects the re-registration rate, and to analyze the effect of the beauty educational institutes quality on the intention of re-registrations using a survey. The study results show that variables such as 'lecture satisfaction', 'internal environment satisfaction', 'facility satisfaction', and 'tuition satisfaction' are significantly related to the rate of re-registrations, with 'lectures satisfaction' especially having the largest influence on re-registration.

Keywords

References

  1. Cha, S., & Chae, Y. (1999). A study on the measurement of educational service quality. Koreanische Zeitschrift fuer Wirtschaftswissenschaften, 20, 81-110.
  2. Kim, K., & Do, W. (2005). A study on the influence of the quality of service education on education satisfaction and the orientation of customers. Korea Academic Society of Tourism Management, 2005, 19-39.
  3. Kim, S.[Sunyoung]. (2011). The effect of education service quality on beauty academy satisfaction and consumption behavior (Unpublished master's thesis). Honam University, Kwangju, Korea.
  4. Kim, S.[Sungnam], & Kim, K. (2006). A study on the effect of the perceived beauty service quality on the purchase intention. Journal of Fashion Business, 10(1), 106-119.
  5. Kim, W. (2002). A study on factors influencing the satisfaction of educational service (Unpublished master's thesis). Gyeongsang National University, Jinju, Korea.
  6. Lee, S.[Saerom]. (2011). Studies on satisfaction with working environment according to work type among trainees of beauty academies (Unpublished master's thesis). Sungshin Women's University, Seoul, Korea.
  7. Lee, S.[Sungju]. (2007). Influence of educational service quality factors on repurchase intention in private leading institute industry (Unpublished master's thesis). Soongsil University, Seoul, Korea.

Cited by

  1. Operation Situation of Academic Credit Bank System for Academic Degree of Cosmetology & Academic Research Trends vol.19, pp.6, 2015, https://doi.org/10.12940/jfb.2015.19.6.74
  2. 국비 지원 뷰티 교육기관의 교육서비스품질이 지각된 유용성 및 진로준비행동에 미치는 영향 vol.38, pp.1, 2014, https://doi.org/10.12925/jkocs.2021.38.1.75