Culinary science and hospitality research (한국조리학회지)

Culinary Society of Korean Academy (한국조리학회)
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The Influencing Relationship of Transformational Leadership of TMX, Organization Citizenship Behavior: Moderating Effect of Gender

소규모 외식업체 경영주의 변혁적 리더십이 TMX와 조직시민행동에 미치는 영향관계: 성별조절효과

  • Seo, Jung-Hee (Dept. of Hotei and Catering Culinary Art, Kyungnam College of Information & Technology)
  • 서정희 (경남정보대학교 호텔외식조리계열)
  • Received : 2016.08.12
  • Accepted : 2016.10.10
  • Published : 2016.10.31
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Abstract

The study is to investigate whether the transforming leadership of the owners who run the small-sized restaurants in Busan has a moderating effect of gender on influential relationship between TMX and organizational citizenship behavior. To achieve the goal, the moderating effect of gender, systematic causality and the degree of connection of the whole pattern were investigated using Structural Equation Modeling between the factors drawn with the software packages, SPSS statistics (V 21.0) and AMOS (V 18.0). According to the result from the investigation, there is the meaningful causality both in the relationship between transforming leadership of the owners who run small restaurants and TMX, and in the relationship between TMX and organizational citizenship behavior. The moderating effect of gender was shown from the effect of intellectual stimulus on TMX and the causality between TMX and organizational citizenship behavior. The outcome suggests that the transforming leadership of the owners and the free communication with employees would be helpful for the prosperity of their businesses. In addition, intellectual stimulus has a moderating effect on TMX while TMX has the same effect on organizational citizenship behavior. This also implies that the degree of the effect on TMX an organizational citizenship behavior depends on the gender.

본 연구는 부산에 거주하는 소규모 외식업체 경영주들의 변혁적 리더십이 TMX 및 조직시민 행동 간의 영향관계에서 성별의 조절효과를 검정하였다. 연구의 목적을 달성하기 위하여 통계프로그램 SPSS(V 21.0)와 AMOS(V 18.0) 프로그램을 사용하여 도출된 요인 간 구조방정식 모형(Structural Equation Modeling)을 사용하여 전체모형의 접합도 및 유기적인 인과 관계와 성별의 조절효과를 검정하였다. 검정결과, 소규모외식업체 경영주들의 변혁적 리더십은 TMX에, TMX는 조직시민행동에 모두 유의한 인과관계가 확인되었고, 성별의 조절효과는 지적자극이 팀멤버(TMX)에 미치는 영향과 TMX가 조직시민행동과의 인과관계에서 조절효과를 확인할 수 있었다. 이와 같은 결과는 소규모 외식업체 경영주들이 변혁적 리더십으로 팀 구성원들과 자유로운 소통을 통한 리더십을 발휘할 수 있다면 업장의 발전에 도움이 된다는 시사점을 제시하고 있다. 또한, 성별의 조절효과를 검정한 결과 지적자극이 TMX에, TMX가 조직시민행도에 조절효과를 나타내었다. 이는 남녀 성별에 따라서 지적자극과 TMX가 조직시민행동에 미치는 영향의 강도가 다르다는 것을 시사하고 있다.

Keywords

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