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간호사의 피로도, 감정노동, 직무착근도가 이직의도에 미치는 영향

Influences of Fatigue, Emotional Labor and Job Embeddedness on Nurses Turnover Intention

  • 김요나 (춘해보건대학교 간호학과)
  • Kim, Yo-Na (Depart of Nursing, Choonhae College of Health Science)
  • 투고 : 2017.01.17
  • 심사 : 2017.03.03
  • 발행 : 2017.03.31

초록

Objectives : This study investigated the fatigue, emotional labor and job embeddedness factors influencing the turnover intention of clinical nurses. Methods : A survey was conducted with 479 hospital nurses. Data were analyzed using descriptive statistics, t-tests, ANOVA, Pearson correlation coefficients. and multiple regression with SPSS/WIN 23.0. Results : The mean scores fatigue, emotional labor, job embeddedness. and turnover intention were $3.06{\pm}0.71$, $3.43{\pm}0.60$, $2.94{\pm}0.47$, and $3.39{\pm}0.62$, respectively. Turnover intention was positively correlated with fatigue and emotional labor, but negatively correlated with job embeddedness. Multiple regression analysis showed that the factors affecting turnover intention were job embeddedness, emotional labor, gender, and with studying. Conclusions : The results indicate that emotional labor and job embeddedness are very important factors affecting nurses turnover intention. Therefore nurse managers should decrease nurses emotional labor and maximize their job embeddedness by developing various emotional sensitivity and support programs.

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참고문헌

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피인용 문헌

  1. The Influences of Emotional Intelligence, Self-leadership, and Job Embeddedness on Nursing Work Performance vol.12, pp.2, 2018, https://doi.org/10.12811/kshsm.2018.12.2.051
  2. A Study on the Effect of Customer Badness Behavior on the Turnover Intention of Casino Employees: Focused on the Mediating Effect of Negative Emotion and the Moderating Effect of Job Embeddedness vol.43, pp.4, 2017, https://doi.org/10.32780/ktidoi.2018.43.4.21
  3. The Predictive Factors of Medication Errors in Clinical Nurse vol.46, pp.1, 2021, https://doi.org/10.21032/jhis.2021.46.1.19
  4. Factors Affecting on Turnover Intentions of Emergency Department Nurses who have Experienced Verbal Abuse vol.33, pp.2, 2017, https://doi.org/10.13000/jfmse.2021.4.33.2.314