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Measurement of Incident-reporting Rate for Developing a Leading Indicator of Safety Culture

안전문화 선행지표 개발을 위한 사건보고율 측정

  • Kim, Beom Soo (Department of Safety Engineering, Pukyong National University) ;
  • Jin, Sangeun (Department of Industrial Engineering, Pusan National University) ;
  • Chang, Seong Rok (Department of Safety Engineering, Pukyong National University)
  • Received : 2018.09.18
  • Accepted : 2018.11.27
  • Published : 2018.12.31

Abstract

Various leading indicators of safety culture have been advocated for proactive actions as lagging indicators have limitations in reflecting the attitudes and behaviors due to their reactivity and low sensitivity. This study proposes a model of incident-reporting culture (IRC) and determines the influence of the components on incident-reporting rate (IRR) in order to develop proactive indicators of safety culture. A questionnaire survey was administered to 614 workers at a chemical company in Korea, and the internal psychological aspects were explored by using perceptions, attitude, and backgrounds. The relationship between these factors and IRR was quantitatively confirmed. The workers are more reluctant to report injury than property damage, the perception of severity is the most influencing factor, and most property damages are reported regardless of worker's willingness. These features should be prioritized when improving IRC, and the criteria of IRC need to be aligned with safety culture.

Keywords

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Fig. 1. Proposed model of incident-reporting culture (IRC) based on safety culture models.

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Fig. 2. Incident-reporting rate (IRR) by personal (internal psychological) factors

Table 1. Structure of questionnaire for surveying personal factors (internal psychological aspects)

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Table 2. Incident examples for measuring incident-reporting rate (IRR): Scenarios by type and alternative consequences by severity

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Table 3. Influence verification of personal factors for incident-reporting rate (IRR)

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