The Korean Journal of Health Service Management (보건의료산업학회지)

Korea Society of Health Service Management (보건의료산업학회)
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The Effect of Organizational Cynicism on Organizational Citizenship Behavior among Hospital Nurses : Moderating Effects of Coaching Leadership

병원간호사의 조직냉소주의가 조직시민행동에 미치는 영향 -코칭리더십의 조절효과를 중심으로-

  • Lee, Seon-Hwa (Graduate School of Catholic University of Korea) ;
  • Kim, Kwang-Jum (Graduate School of Healthcare Management and Policy, The Catholic University of Korea. Catholic Institute of Healthcare Management)
  • 이선화 (가톨릭대학교 대학원) ;
  • 김광점 (가톨릭대학교 의료경영대학원, 가톨릭의료경영연구소)
  • Received : 2018.07.31
  • Accepted : 2018.09.19
  • Published : 2018.09.30
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Abstract

Objectives: This study analyzed the influence of organizational cynicism among ward sisters on their organizational citizenship behavior and how coaching leadership moderated it. Methods: Survey data from 500 ward sisters at 10 general hospitals were collected, and the data of 483 ward sisters were used. The IBM SPSS AMOS Ver. 21.0 and PROCESS macro software were used for conducting regression analysis, validity analysis, and regulation effect analysis. Results: Organizational cynicism was negatively related to organizational citizenship behavior. Coaching leadership strengthened the negative influence of organizational cynicism on organizational citizenship behavior. Conclusion: This study empirically identified that organizational cynicism is an important predisposing factor affecting the organizational citizenship behavior of ward sisters. In order for coaching leadership to exert a positive influence on organizational citizenship behaviors, addressing ward nurses' degree of organizational cynicism and psychological status should be prioritized.

Keywords

References

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