Journal of Information Technology Services (한국IT서비스학회지)

Korea Society of IT Services (한국IT서비스학회)
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Understanding the Business Value of Information Technology(IT) and Information Communication Technology (ICT) in the Competitive Advantage : An Framework for the Impact of IT and ICT on Firm's Competitive Advantage

기업의 경쟁우위에 있어 정보기술·ICT의 사업 가치에 대한 이해와 시사점 : 정보기술·ICT가 기업의 경쟁우위에 미치는 영향에 대한 프레임워크 제안

  • Received : 2019.05.14
  • Accepted : 2019.06.17
  • Published : 2019.06.30
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Abstract

Researches on the business value of IT and ICT in the past has been focused on static content researches such as study of IT ICT itself and study of the relationship between IT ICT and performance. In recent years, however, the need for discussions on the "process of IT and ICT making economic value (performance) difference between companies" is growing. In particular, there is a need for an framework to analyze the process of qualitative change (progress, evolution, improvement) of IT and ICT affecting the competitive advantage. In this paper, we present a framework for analyzing the process of creating competitive advantage by IT ICT and show the structure of how IT and ICT resources lead to the creation of competitive advantage. In order to achieve these objectives, this paper proposes a framework for the process of creating competitive advantage by linking IT and ICT related resources, value activities, value chains, and business processes.

Keywords

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Information Intensity Matrix and Change

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A Framework for capability Building

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IT·ICT and Operational Effectiveness

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IT·ICT and Strategic Positioning

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Capabilities of Smart and Connected Products

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New Strategic Positioning Based on Qualitative Changes of IT·ICT

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Mechanism for Use and Application of IT·ICT Affecting Competitive Advantage

Theoretical Discussion of the Impact of IT and ICT on Competitive Advantage

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Building Blocks of ICT Architecture

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Understanding the Changes of IT and ICT

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Business Process Level Analysis

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IT·ICT Asset and Capability Validation

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Framework of IT·ICT Resources, Value Activities and Business Processes

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