Journal of the Korean BIBLIA Society for library and Information Science (한국비블리아학회지)

Korean Biblia Society for Library and Information Science (한국비블리아학회)
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A Study on Measurement and Application of the Public Library Service Population

공공도서관의 봉사대상인구 산출 및 적용에 관한 연구

  • Received : 2020.02.20
  • Accepted : 2020.03.20
  • Published : 2020.03.30
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Abstract

In Korea, the term 'public library service population' is applied in various situations without academic discourse. This study analyzed concepts and applications of the term with literary reviews and case studies in United States, Australia, Japan, and Korea. And also this study redefined concepts and suggested new measurements of 'design population' and 'service population.' The former is the population who lives in area where public library can serve, and only demographic characteristics can be identified. It can be calculated based on the population of administrative district. In case of urban areas with a population of more than 100,000, it can be calculated the population within a radius of 2km from library. In areas with a population of less than 100,000 it can be calculated based on the population of Eup, Myeon, and Dong. In both cases the estimated population up to the library's opening year is added. Service population is used for the planning, evaluating, and promoting library services, and it can be defined as the actual users or estimated population determined by the input resources of the public libraries. It can be calculated by the number of enrolled members, or service participants, or target populations according to the size of input resources. The advantages of the proposal in this study are enabling efficient facility placement or resource inputs in public libraries and enhancing reliability of measuring output versus input. In addition, this study proposed to delete for paragraph 1 of Article 3 of the Library Act to avoid confusion.

우리나라에서 공공도서관의 봉사대상인구는 학술담론이 부재한 채 건립, 리모델링, 서비스 계획의 수립과 평가 등에 적용되고 있다. 이 연구에서는 법률, 지침, 자료 등을 토대로 한 문헌연구와 미국, 호주, 일본과 한국의 사례에 대한 비교분석을 통해 봉사대상인구를 봉사계획인구와 봉사인구로 구분하여 재정의하고 각각의 산출방식을 제안하였다. 봉사계획인구는 건립이나 리모델링에 따른 투입자원을 산출하기 위한 용도로 사용되며, 공공도서관이 서비스 할 수 있는 지역적 범위에 거주하는 인구로 인구통계학적 특성만을 확인할 수 있다. 봉사계획인구의 산출은 계획시점의 행정구역인구를 기초로 인구 10만 이상의 도시지역에는 도서관을 중심으로 반경 2km 이내의 인구와 개관연도까지의 추계인구를 적용하고, 인구 10만 미만의 지역에서는 행정구역의 최소단위인 읍·면·동의 인구와 추계인구로 설정할 것을 제안하였다. 반면, 봉사인구는 개별 공공도서관의 서비스 계획 수립이나 평가, 홍보 등에 사용되며, 실제 공공도서관을 이용하는 이용자이거나 공공도서관의 투입자원에 따라 결정되는 수혜대상 인구로 정의할 수 있다. 봉사인구는 공공도서관의 등록회원 수나 서비스 참가자 수, 투입자원의 규모에 따라 산출한 서비스 수혜대상 수 등으로 산출할 수 있다. 제안된 방식을 적용하면 효율적인 공공도서관의 시설 배치나 자원 투입이 가능하며, 투입 대비 산출에 대한 측정 신뢰도를 제고할 수 있다는 이점이 있다. 더불어 이 연구에서는 봉사대상인구 적용에 따른 혼란을 피할 수 있도록 『도서관법』 제3조 제1항의 <별표1>을 삭제하고, 기준이나 매뉴얼과 같이 개정이 유연한 자료에 개념 및 산출 근거 등을 명시할 것을 제안하였다.

Keywords

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