Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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Analysis of class adaptation and satisfaction under untact educational environment caused by COVID-19: Handong Global University case

코로나 바이러스(COVID-19)로 인한 비대면 교육환경에서 수업 적응도 및 만족도 실태 분석: 한동대학교 사례

  • Kim, Woo-sung (College of Business Administration, Konkuk University) ;
  • Choi, Hyebong (School of Global Entrepreneurship and Information Communication Technology, Handong Global University)
  • Received : 2021.02.16
  • Accepted : 2021.05.20
  • Published : 2021.05.28
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Abstract

With the coronavirus outbreak in China at the end of 2019, a global pandemic, most universities held non-face-to-face classes in the spring of 2020. One of the difficulties experienced by universities that abruptly conducted non-face-to-face education was management of the quality of education. Therefore, this study compared and analyzed how the existing indicators used to measure the quality of education in a non-face-to-face education environment changed. The results of the survey on the degree of adaptation and satisfaction of the lecture held at Handong University in the spring of 2020 were compared and analyzed with the previous data of the same lecturer. Overall, both class adaptation and satisfaction scores were found to be similar or slightly higher than before. Compared to lectures conducted by uploading recorded lectures, lectures conducted in real time had higher scores on all satisfaction survey questions. There was no significant change in satisfaction depending on the number of participants and the teacher's previous online lecture experience.

2019년 말 코로나 바이러스가 대유행하면서 대부분 대학이 갑작스럽게 비대면 수업을 진행하게 되었다. 갑작스럽게 비대면 교육을 진행한 대학들이 겪었던 어려움 중 하나는 교육의 질 관리에 관한 것이었는데, 본 연구에서는 비대면 교육 환경에서 교육의 질을 측정하기 위하여 사용된 지표들이 어떻게 변하였는지 실태를 비교 분석하였다. 한동대학교에서 2020년 봄에 진행한 수업 적응도 및 만족도 결과들을 동일 교수자의 이전 자료들과 비교 분석하였으며, 수업유형이나 비대면 수업 방식에 따라 강의 적응도와 만족도에 어떠한 변화가 있었는지 분석하였다. 전체적으로는 수업적응도와 만족도 모두 이전보다 비슷하거나 약간 척도 값이 높아진 것으로 나타났으며, 실시간으로 수업을 진행한 강의가 강의 녹화 방식으로 진행한 강의에 비해서 모든 만족도 설문 문항 점수가 높은 것으로 나타났다. 수강 인원 및 교수자의 이전 온라인 강의 경험 유무에 따른 만족도의 변화는 크게 나타나지 않았다.

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