Journal of Korean society of Dental Hygiene (한국치위생학회지)

Korean Society of Dental Hygiene (한국치위생학회)
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A qualitative study on communication among dental hygienists in dental hospitals and clinics

치과 병·의원 내 치과위생사 간 의사소통에 대한 질적 연구

  • Choi, Kyung-Sun (Gwangju Mir Dental Hospital) ;
  • Moon, Sang-Eun (Department of Dental Hygiene, Kwangju Women's University) ;
  • Kim, Yun-Jeong (Department of Dental Hygiene, Kwangju Women's University) ;
  • Kim, Seon-Yeong (Department of Dental Hygiene, Kwangju Women's University) ;
  • Cho, Hye-Eun (Department of Dental Hygiene, Kwangju Women's University) ;
  • Kang, Hyun-Joo (Department of Dental Hygiene, Kwangju Women's University)
  • 최경선 (광주미르치과병원) ;
  • 문상은 (광주여자대학교 치위생학과) ;
  • 김윤정 (광주여자대학교 치위생학과) ;
  • 김선영 (광주여자대학교 치위생학과) ;
  • 조혜은 (광주여자대학교 치위생학과) ;
  • 강현주 (광주여자대학교 치위생학과)
  • Received : 2021.07.21
  • Accepted : 2021.08.21
  • Published : 2021.10.30
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Abstract

Objectives: This study aimed to offer basic resources needed to solve conflicts and problems of communication among dental hygienists working in dental clinics by comprehending and analyzing their in-depth communication experiences. Methods: Individual depth interviews were conducted with 10 dental hygienists who had over one year of clinical experience and worked in dental clinics in Gwangju, from September 16 to October 15, 2020. Colaizzi's phenomenological analysis was performed. Results: The results of the interviews were grouped into four central categories: lack of communication due to differences in position, relationships they want to avoid, return to joint work, beginning of new communication. The participants of this study experienced difficulties in communicating with dental hygienists in the clinical field, but they overcame the conflicts by trying to understand others by putting themselves in others' shoes. Conclusions: This study is expected to contribute to providing good quality medical services to patients by promoting effective communication among dental hygienists.

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References

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