The Korean Journal of Health Service Management (보건의료산업학회지)

Korea Society of Health Service Management (보건의료산업학회)
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Factors that Affect Employee Satisfaction according to Hospital Size and Job Group

병원규모 및 직종별 종업원 만족도 영향요인

  • Han, Ju-Rang (Department of Nursing, Seojeong University) ;
  • Kim, Jang-Mook (Department of Health Administration, College of Health Science, Dankook University)
  • 한주랑 (서정대학교 간호과) ;
  • 김장묵 (단국대학교 보건과학대학 보건행정학과)
  • Received : 2015.07.23
  • Accepted : 2015.08.12
  • Published : 2015.09.30
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Abstract

Objectives : The purpose of this study was to examine the factors that affect employee satisfaction according to hospital size, job group and career at hospitals. Methods : Data were collected from 4,307 employees working at 5 university hospitals. Statistics were done with the SPSS program version 21.0. Results : There were significant differences in employee satisfaction according to hospital size, job group and career. Additionally, there were positive correlations between each of the factors for employee satisfaction and overall employee satisfaction. Multiple regression analysis showed that overall employee satisfaction was affected by factors such as job, communication, personnel and leadership according to hospital size, job group and career. Conclusions : The results of this study suggest that by identifying the differences in satisfaction of employees who are working in different circumstances and providing resources to satisfy employee needs, hospital employers can promote the growth of the hospital by reducing employee turnover.

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