DOI QR코드

DOI QR Code

The Impact of SNS Advertising Attribute on Advertising Likeability and Purchase Intention: A Comparison of Difference According to Use Motive and Use Intensity of SNS

SNS 광고속성이 광고호감도와 구매의도에 미치는 영향: SNS 이용동기 및 이용강도에 따른 차이 비교

  • Kim, Hwa-Dong (Division of Advertising & Public Relations & Journalism, Mokwon University)
  • 김화동 (목원대학교 광고홍보언론학부)
  • Received : 2020.09.21
  • Accepted : 2020.11.20
  • Published : 2020.11.28

Abstract

This study investigated experimentally how factors of SNS advertising attribute impact on advertising likeability and purchase intention according to use motive and use intensity of SNS. Firstly showing difference according to use motive of SNS, in user of motive to managing human relation, reliability of advertising contents has effect the largest and entertainment of advertising interest has effect also as important factor. In user of motive to sharing interest information, irritation of advertising on using SNS has effect the largest negatively and information of advertising's information offering capability has effect larger as positive factor. Next showing difference according to use intensity of SNS, in user of high intensity, reliability and information of advertising contents has effect larger than other factors. In user of low intensity, irritation of advertising has effect the largest negatively and other factors have effect very small. This results can provide a practical contribution that explains important factors in producing effective SNS advertising according to using behavior characteristics of SNS.

본 연구는 SNS 광고에 있어 SNS 이용동기 및 이용강도에 따라 광고속성 요인들이 광고호감도와 구매의도에 어떠한 영향을 미치고 있는지에 대한 실험연구를 수행하였다. 연구결과, 우선 SNS 이용동기에 따라 차이를 보여 인간관계 관리의 이용동기 이용자에서는 광고내용의 신뢰성이 가장 크게 영향을 미치고 있고 광고의 흥미적 요소인 오락성도 중요 요인으로 영향을 미치고 있다. 관심사 정보공유의 이용동기 이용자에서는 SNS 이용에 대한 광고의 방해성이 가장 크게 부정적인 영향을 미치고 있는 상황에서 광고의 정보제공력을 나타내는 정보성이 긍정적인 중요 요인으로 영향을 미치고 있다. 그리고 이용강도에 따라서도 차이를 보여 높은 이용강도의 이용자에서는 광고내용의 신뢰성과 정보성이 보다 크게 영향을 미치고 있다. 낮은 이용강도의 이용자에서는 광고의 방해성이 가장 크게 부정적인 영향을 미치며 나머지 요인들은 작게 영향을 미치고 있다. 이러한 결과는 SNS의 이용행태 특성에 따른 효과적인 SNS 광고의 중요 요소를 설명할 수 있는 정보를 제공할 수 있다는데 의의가 있다.

Keywords

References

  1. M. J. Choi & S. C. Yang. (2009). Internet Social Media and Journalism. Korea Press Foundation.
  2. Korea Onlinead Association. (2000). Analysis and Prospect 2019 Korea Onlinead Market.
  3. S. W. Shim & W. H. Kim. (2011). A Study on the Effects of College Students' Use Motives of Social Media on Advertisement Uses. The Korean Journal of Advertising and Public Relations, 13(2), 342-376.
  4. H. D. Kim. (2018). The Study on Receptive Attitude of Advertising Message Forms and Information Sources according to SNS' Type and Use Intensity. Journal of Digital Convergence, 16(11), 255-265. https://doi.org/10.14400/JDC.2018.16.11.255
  5. E. S. Lee, Y. J. Kim & J. S. Ahn. (2013). Effects of Brand Self-Disclosure and User Social Connectedness on Response to Facebook Brand Fan Pages. Journal of The Korea Contents Association, 13(8), 60-71. https://doi.org/10.5392/JKCA.2013.13.08.060
  6. D. C. An & S. H. Kim. (2012). Attitudes toward SNS Advertising: A Comparison of Blog, Twitter, Facebook, and YouTube. The Korean Journal of Advertising, 23(3), 53-84.
  7. Y. Gao & M. Koufaris. (2006). Perceptual Antecedents of User Attitude in Electronic Commerce. The DATA BASE for Advances of Information Systems, 37(2&3), 42-50.
  8. J. C. Andrews. (1989). The Dimensionality of Beliefs toward Advertising in General. Journal of Advertising, 18(1), 26-35. https://doi.org/10.1080/00913367.1989.10673140
  9. D. C. An & S. H. Kim. (2007). A First Investigation into the Cross-Cultural Perceptions of Internat Advertising: A comparison of Korean and American Attitudes. Journal of International Consumer Marketing, 20(2), 49-65. https://doi.org/10.1300/J046v20n02_05
  10. A. E. Schlosser, S. Shavitt & A. Kanfer. (1999). Survey of Internet User Attitudes toward Internet Advertising. Journal of Interactive Marketing, 13(3), 1-21.
  11. M. Tsang, S. Ho & T. Liang. (2004). Consumer Attitudes toward Mobile Advertising: An Empirical Study. International Journal of Electronic Commerce 8, 65-78. https://doi.org/10.1080/10864415.2004.11044301
  12. J. Zhang & E. Mao. (2008). Understanding the Acceptance of Mobile SNS Advertising among Young Chinese Consumer. Psychology and Marketing, 25(8), 787-805. https://doi.org/10.1002/mar.20239
  13. R. H. Ducoffe. (1996). Advertising value and Advertising on the Web. Journal of Advertising Research, 36(5), 21-35.
  14. H. M. Kim. (2014). A Study on Curation Services for Brand Relationships Utilization. Communication Design Academic Studies, 48, 112-124.
  15. L. Wolin, P. Korgaonkar & D. Lund. (2002). Beliefs, Attitudes, and Behavior toward Web Advertising. International Journal of Advertising, 21, 87-113. https://doi.org/10.1080/02650487.2002.11104918
  16. K. Yang. (2004). A Comparison of Attitudes toward Internet Advertising among Lifestyle Segments in Taiwan. Journal of Marketing Communications, 10, 195-21. https://doi.org/10.1080/1352726042000181657
  17. Y. Choi, J. Hwang, & S. McMillan. (2008). Gearing up for Mobile Advertising: A Cross-Cultural Examination of Key Factors that Drive Mobile Messages Home-to Consumers. Psychology and Marketing, 25(8), 756-758. https://doi.org/10.1002/mar.20237
  18. P. D. Ross. (1998). Interactive Marketing and the Law: the Future Rise of Unfairness. Journal of Interactive Marketing, 12(3), 21-31. https://doi.org/10.1002/(SICI)1520-6653(199822)12:3<21::AID-DIR3>3.0.CO;2-4
  19. R. W. Pollay & B. Mittal. (1993). Here's the Beef Factors: Determinant, and Segment in the Consumer Criticism of Advertising. Journal of Marketing, 57(July), 99-114. https://doi.org/10.1177/002224299305700307
  20. D. M. Boyd & N. B. Ellison. (2007). Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication, 13(1), 210-230. https://doi.org/10.1111/j.1083-6101.2007.00393.x
  21. KISA. (2015). Factual Survey on 2015 Mobile Internet Using.
  22. J. K. Lee & Y. Choi. (2015). Why People Use Social Media? :A Comparison of Open and Closed SNSs. Korean Journal of Journalism & Communication Studies, 59(1), 115-148.
  23. S. J. Lee, H. J. Bang & S. W. Noh. (2012). Effective Advertising Message Strategies for eWOM in SNS: Regarding the Tie Strength, Message Characteristics and Product Involvement. The Korean Journal of Advertising, 23(4), 119-146.
  24. M. K.won, J. D'Angelo & D. M. McLeod. (2013). Facebook Use and Social Capital: to Brand, to Bridge, to Escape. Bulletin of Science, Technology & Society, 33(1-2), 35-43 https://doi.org/10.1177/0270467613496767
  25. S. Borle, U Dholakia, S. Singh & E. Durham. (2012). An Emprical Investigation of Impact of Facebook Fan Page Participation on Customer Behavior. Marketing Science, 52(2), 1-36.
  26. J. Phua & S. J. Ahn. (2014). Explicating the 'Like' on Facebook Brand Pages: The Effect of Intensity of Facebook Use, Number of Overall 'Likes', and Number of Friends' 'Likes' on Consumers' Brand Outcomes. Journal of Marketing Communications, (ahead-ofprint), 1-16.
  27. C. H. Cho, Y. H. Sung, K. J. Han, T. J. Kwon & W. Y. Choi. (2011). Analysis of Twitter Usage -Twitter Influence and Corporation Usage. Advertising Research, 88, 98-126.
  28. G. H. Min, H. S. Park, M. J. Song & J. K. Lee. (2015). The Effects of Types of Ads and the Intensity of Use on Electronic Word-of- Mouth in Facebook: The Moderating Role of Independents Self-Construal. The Korean Journal of Advertising, 26(8), 7-33.
  29. H. D. Kim. (2013). The Effect of Brand Image on Consumer Evaluation of Vertical Brand Extension Products according to Technical Similarity. Korean Journal of Consumer and Advertising Psychology, 14(3). 489-506. https://doi.org/10.21074/kjlcap.2013.14.3.489